Bharat PlazaReviews 421

Hi all salwar kameez looking good my school friends are liking it as it was for a drama in school all stitching was well done & fitting was awesome. The gathering of patiala was superbly done

I ordered a suit and their measurements online were pretty specific, so they made the pants according to all the size measurements they took... except the width of the pants leg. Over the past 2 months I have contacted them more than 6 times now and they have constantly told me that they made the pants according to the size measurements, but there was NO measurement asked for width of leg. I have escalated this to 'higher authority' and all responses have said that they made it correctly and to work with them. I even asked to pay for 1/2 the cost of another pants and their response was to go online, purchase any item that says 'ready to ship', and then they would send me an invoice to pay for another pants and then ship a new pants to me. I have never heard anything more RIDICULOUS in my life! I have repeatedly asked them to correct this before I leave them a negative review but they have made internet excuses, holiday excuses and everything else to say why they could not respond in less than 3 days for an escalated case.

Bottom line, if you're ready to spend money to purchase anything from them, be ready to accept whatever you get and smile. Totally POOR service!

I ordered a lehenga for my engagment event, ordered a month ago, I didn't hear from then since. I kept emailing, finally someone emailed me back sending me with a Link saying that I have to choose something so they can shipp to me as soon as possible. I told that man honestly I didn't like anything, also why Should I do that, when the lehenga I bought the processing time was 20 days only. He reply please contact our live help line. I tired via live customer service, they are terrible don't understand, few not willing to help you. I am suggesting for thos who ordered didn't received the item please report to http://consumerhelpline.gov.in.
https://www.usa.gov/stop-scams-frauds#item-*******.
They are not only taking ppls money, also worst customer service. They are being unreasonable, after reading all this reviews I am hoping this website will be closed very soon.

It is extremely frustrating when you are trying to speak to live chat as that's the only option you have and the representatives English are so poor that you end up wasting time going back and forth and ending up solving nothing. They either leave you hanging or cut off the chat when they do not have answers to your questions. Emails are not being answered products are shipped on time if it's in stock if not it takes a very long time with no communication very bad service for USA customers yet you must pay up front for your order.

If I could I would give them 0 stars, I ordered a wedding dress for my daughter from them for $380 and 2 months later I contacted them because I hadn't received anything, they told me it can't be shipped due to production error, okay why did I have to contact them first? They couldn't contact me to tell me that? I asked them for a refund and they refused! I mean seriously? They told me to order something else and since I had already paid I went on to buy my son in laws suit from them, it's been 5 months! Every time I message them they respond saying it will be shipped in 5-7 days. Please save your money and spend it somewhere else! This company is a damn scam! I still haven't received a refund or my product! And I've spent over 380 USD. They have been giving me a run around for months!

I have complained almost 5 times in the past two months stating that I didnt get my package. They give no direct replies. Just simple answers... like "ma'am we will send your order" but nothing happens. The customer service is horrible. Even if I call the number, a man who sounds like he has been sleeping answers (of course, there is a time difference from India to USA) but that was so unprofessional. I've spent $88 dollars online. I still have not received any direct replies with tracking or anything.