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BH-USA Reviews Summary
BH-USA has a rating of 4.5 stars from 453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BH-USA most frequently mention customer service, boat lift and fast delivery. BH-USA ranks 3rd among Boats sites.
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Easy to find what I was looking for, easy checkout.
Could use better directions. Have alternates to add things like carpet, connections, hardware to the base kit. Include extra hardware. Lost a few bolts in the lake. Overall satisfied with the kit.
Website was adequate, though lacking in some detail for a person unfamiliar with boat lift equipment (like me.) Sadly, my attempt at 'live' phone service was less satisfactory, basically, "just go to the website". Uh, okay, thought I did that.
Anyway, I finally figured it out and the products are so good it mattered little.
Purchase experience was good!
Satisfied
Fair pricing, most everything is in stock, and ships in 1-2 days
Good
Good shopping so far.
Great customer service! When I need more items for my dock, I will definitely call bh-usa for help.
Terrific customer service and expeditious shipping. Will be back. Dave
Good experience overall and so far satisfied even though I have yet to have time to install the product. My neighbor has the same PWC lift however and seems to be very satisfied with his.
Prices too high
Simple!
From start to finish the whole process was simple
Delivery time was perfect. Thanks
So easy to install!
Was exactly what we needed
Excellent customer service. Order was for 18 1gal containers, customer service called to see if they could instead ship some in 5 gal and remaining in 1 gal. This was much more convenient for my purposes.
Very efficient
Nice doing business with you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members