BH-USAReviews 452

Repairing a plate-style Ace boat lift my dad had installed 1967. Most components still smooth but along the way someone post-dad left the lift on and burned out the motor. Priced a replacement locally which was $700-plus motor only. Found several online sources, but BHUSA had more selection and competitive pricing combined with fast shipping. I was able to upgrade from original 3/4 hp Leeson motor to a 1 hp heavy-duty Elite motor, for less than the $700. This has the switch, wiring, and pulley so a complete and almost plug-n-play solution. It was a direct fit to the original plate and pulley-to-gear system. I was able to bolt it up, adjust the pulley alignment and tension, put the old belt on, and Lo & behold, it worked great on first plug-in. Lots of prep including scaffolding, strapping, block and tackle, a temp shelf to hold the motor while bolting, but was able to install by myself without dropping the 33 lb motor in the lake. I am female and in my young 70's, would have loved to have the big strong man helper to toss it up there, but you should not hesitate to do this yourself if you have a little mechanical skill and preparation. Really appreciate the BHUSA website and the most complete info on the products. Now I know where to look for dock and lift gear.

I opened the box today to try and install this motor and I can immediately see that the mounting bracket is bent on one corner. I can also see some scuff marks on the exterior of the motor. My guess is that the motor was dropped, landed on one corner of the mounting bracket first (which bent it) and then the main motor casing hit the floor (which scuffed the exterior paint. Given that, I am leery of even trying to get into it because dropping the motor might have damaged the motor itself, I am going to send back.

I was wanting to order a jet ski electric conversion kit. I had a couple of questions and stayed on hold for 40-45 minutes (I finally gave up.) I tried again and the same thing happened. I called again and tried a different phone prompt and got a human. I told them what had happened and asked that person to have someone from customer service call me (she said she would) it never happened. I finally just ordered the unit that I though would fit and luckily it did. Never talked to anyone in customer service.

Went on-line to troubleshoot the motor problem. SKU *******. Everyone said that the start capacitor was bad so I ordered a new one from BH-USA, installed it and still had the same problem. Contacted BH-USA chat and they helped me with some troubleshooting and come to find out that the motor itself must be bad although it is not very old. I have just ordered a new SKU ******* motor but now have a new start capacitor that I will not be using.