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Beverly Hills MDReviews 265

3.9

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Beverly Hills MD Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the effectiveness of its skincare products, particularly in improving skin texture and reducing signs of aging. Users frequently report noticeable transformations and increased confidence, highlighting the quality and reliability of the offerings. However, concerns regarding customer service persist, including issues with delayed deliveries, backorders, and difficulties in obtaining refunds. Some customers express disappointment with specific products that did not meet their expectations. Overall, while product satisfaction is prevalent, the company must address service-related challenges to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
98
value
100
shipping
97
returns
52
quality
97

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New York
1 review
2 helpful votes
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This cream feels good on my skin (I have a good complexion and a well-hydrated skin) but the impact on tightening/firming my skin, especially along the jawline, is yet to be seen. The smell of the cream bothered me but upon exchanging emails with Dr Layke's team, I used a few drops of peppermint/lavender essential oils. It seems ok for now.

Date of experience: June 23, 2020
Arizona
1 review
18 helpful votes
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The lift, firm & sculpting cream has cumulative effects. We want instant results but that's not possible especially the older we get. I saw noticeable results on my neck & jawline. I had a photo taken with a friend close in age and I could see the positive results in that photo. I was elated! I highly recommend this cream. I've tried several & this one delivers like no other. The customer service at Beverly Hills, MD is excellent!

Date of experience: June 22, 2020
California
1 review
0 helpful votes
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Great
June 23, 2020

I really like the filler. At 80 it really helps with the wrinkles. I use it in the morning and continue with my morning facial routine. It really helps. And at 80, I need all the help I can get. Great product. The service has been great. Thank you!

Date of experience: June 22, 2020
Florida
1 review
0 helpful votes
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Lifting cream
June 22, 2020

I wasn't sure I was getting the results I wanted since I still felt my face was soft and saggy until I went to my monthly eyebrow and lip waxing appointment. My usual girl hadn't seen me in three months because of the close down so her comment meant a lot to me. She said my skin looked smooth and my pores looked smaller than when she had seen me last. Well, that was a nice boost to the ego.

Date of experience: June 21, 2020
South Carolina
1 review
1 helpful vote
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Amazed
June 22, 2020

I've been using deep wrinkle filler for about 4 weeks. I have had wonderful results. I have seen the wrinkles around my eyes, forehead, and from my nose to my mouth decrease dramatically. I will definitely continue to use it.

Date of experience: June 21, 2020
New Jersey
1 review
0 helpful votes
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I have only been using the lift and sculpt cream for a few weeks. I am seeing a little improvement already! I definently recomend this product and can not wait to see what happens in the next few weeks

Date of experience: June 19, 2020
Arizona
1 review
0 helpful votes
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Lift and Ferm cream
June 20, 2020

I love all your products! I would rate the cram a 5! My skin looks best it ever has and get compliments a lot! I have been using your products for at least 5 years. People get fooled by all the ads on TV and Facebook but the products don't produce the results BHMD does! I have tried it all and am always disappointed! I realize it doesn't work overnight like some other products claim, but with continued use you get fabulous results! With your specials you offer from time to time you are actually getting a superior product for less then what you pay for drug store products! Never have had any customer service problems!

Date of experience: June 19, 2020
New York
1 review
2 helpful votes
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Beautiful results
June 20, 2020

I'm 59 and I've vowed to fight aging in any way I can. The lift and firming cream has been amazing! My wrinkles are softer my skin is tighter And the texture and color of my skin has improved immensely. I love the product :)

Date of experience: June 19, 2020
Mississippi
1 review
30 helpful votes
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I was charged $189.00 for Dermal Repair Complex with 90 day return then charged again $120.00. Order # *******/BH*******. Please respond...

Date of experience: June 18, 2020
Oregon
1 review
1 helpful vote
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Super Duper Stuff!
June 19, 2020

I had been in the sun alot the past 3 years, and have aged 110 years in looks. Droopy skin and sun damage with pronounced wrinkles around my eyes and mouth. I started this product with scepticism. After 2 months my face looked 10 years younger again. The crows feet around my eyes diminished and my skin was brighter looking and I felt myself again. I am 60, but people think I am in my late 30's! I truly love this product!
I recently fell and sustained abrasions on my face and two black eyes. I used the "Dark Spot Remover" on the bruises and to my surprise they were lighter after 2 days and gone in 7. These were significant bruises too. I love the Doctors' products, and trust the ingredients they sourse.

Date of experience: June 18, 2020
California
1 review
1 helpful vote
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I would rate the cream actually between good and excellent. My skin where my wrinkle is on my face such as above my lip does look better after I put the creme on and pat it into the wrinkle.

Date of experience: June 18, 2020
Pennsylvania
2 reviews
2 helpful votes
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Their service has always been fair, responsive and timely. After trying many products I have settled on only a couple that are affordable if bought in quantity during special offers, which happen often enough to suit me. The two are "Lift & Firm Sculpting Cream" and "Deep Regenerating Stem Cell Moisturizer", which I like because they feel good. I have been using them for some years now and I think I remember initially actually noticing an improvement in my skin. But I've turned 70 now and don't expect astounding differences in the way I look - the spots are still there and my skin, hair and eye lashes are thinning, and my waist is not :). But I like the company and am glad to be a customer.

Date of experience: June 17, 2020
California
1 review
0 helpful votes
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Nothing compares
June 17, 2020

I have tried so many different face creams but between the Dermal Repair supplements and this cream I cannot even believe what I see in the mirror. It must be awfully popular because it's currently sold out- that's a good sign and for good reason! The compliments are non-stop from others noticing what good skin I have!

Date of experience: June 17, 2020
Missouri
1 review
19 helpful votes
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I have ignored my skincare for many years. Signs of aging and sun damage one day stood out to me like a sore thumb. I have tried many products the last couple of years trying to find a way to start reversing the damage. I came across advertising for the Lift & Firm Cream by accident but decided to try it. Using this cream has given me more improvement with my face than any other product I have tried! I am still a work in progress but have complete faith in Beverly Hills MD's products and will continue to use them!

Date of experience: June 17, 2020
California
1 review
14 helpful votes
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This Lift & Firm Sculpting Cream has definitely shown results. The skin on my neck doesn't
Feel or look as 'saggy' as it did before I tried it and I plan to continue using this product because
It's shown such great results. I have recommended it to my friends and would recommend it
To anyone looking to improve the appearance of aging.

Date of experience: June 16, 2020
North Carolina
1 review
0 helpful votes
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I love this cream! It's rich without being greasy, absorbs quickly and l leaves my skin looking amazing! A must have for every skin care regime.

Date of experience: June 16, 2020
California
1 review
9 helpful votes
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Love the new me!
June 17, 2020

I love the person I see looking back at me in the mirror. Smooth, firm skin with barely there wrinkles. I never was the person guys smiled at or raised a pleasing eyebrow but boy do I get it now. I know I look younger than my physical age and my confidence, wow, it's out of this world!

Date of experience: June 15, 2020
New Jersey
1 review
1 helpful vote
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Absolutely love this cream. I actually felt it working the first time I used it! Recommended it to my sis in-law, now she's a fan too.

Date of experience: June 15, 2020
California
1 review
0 helpful votes
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I research EVERYTHING, so when I saw Dr. Layke and Dr. Danielpour's commercials and their products, I gave their products a try, first one, then another then another, each with pretty amazing results, results I could actually see and family and friends have taken notice. I appreciate every day that God gives me, so I'd like to look as young/good as I feel. Thank you Dr. s Layke and Danielpour and staff. You all totally rock!

Date of experience: June 15, 2020
California
2 reviews
33 helpful votes
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Poor customer service & was over charged!
I just want to say that I am highly displeased with the Beverly Hill MD customer service. I ordered for the first time yesterday afternoon, signing up for a 3 bottle subscription. The website kept having errors, saying the payment was declined, so I chose to use the PayPal checkout and the payment went through. I recieved an order confirmation right away and then apparently another order confirmation was emailed to me at 3:49 a.m. Today 2 payments were deducted from my account. I had recieved only one notification that an item was shipped. I called the customer service and to cancel the erroneous order before it shipped. Emily stated that although the second order hadn't actually shipped, that it was "too far in the shipment process to cancel". So I will have to wait for the package to get here, return it to sender and wait for it to get back to the warehouse before i am refunded. Emily was not very helpful and seemed like she could care less that the erroneous order was caused by the website. Her biggest suggestion was that she could extend my 90 money back guarantee. I have canceled my subscription due to the poor customer service and just bad business practice on the company's part. Why an order couldn't be cancelled when it hadn't even left is beyond me. I'm pretty upset because one order was a squeeze for me, but now I've been charged twice and the customer service representative did nothing to help.

Date of experience: June 12, 2020

From the business

Beverly Hills MD provides highly effective accessible skincare solutions.


beverlyhillsmd.com
Beverly Hills, California, United States
+50