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The overall reputation of Better World Books is mixed, with notable strengths in their extensive selection and competitive pricing, often praised for delivering books in excellent condition. However, significant concerns arise regarding customer service, particularly related to shipping delays, fulfillment errors, and inadequate packaging that often leads to damaged items. Many customers express frustration over the return process and a perceived lack of responsiveness from the company. While some customers remain loyal due to the ethical practices and commitment to literacy, recurring issues with order accuracy and support hinder a consistently positive experience.
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Sent me wrong book. I have to take the trouble of sending it back to get a refund. My time worth more than the book.
This is the smart way to learn, you don't need something flash you need the core texts which haven't changed no matter what the number of editions.
Better world books provide the no thrills fast efficient service that students need.
A better world indeed.
I ordered David Goggin's book from Better World Books. It arrived in the promised condition, and it came very quickly. I love ordering books from this company because they are very affordable and the shipping is always fast.
I am extremely glad on receiving the book: The Dying grass on time. I stay in India and the international delivery was on time, perfectly packaged, and the quality of the book was brilliant ( just as described). I would recommend betterworldbooks to all you guys.
Googled a book I wanted. Found the book on the above website at a lower price than elsewhere. Bought & paid for it. It was delivered as promised.
I like to order from this place because they have great prices, they ship fast and the books are great. I really hope they help others work every book purchase.
I am elated to have found the book company. The book that I ordered and received was used and in excellent condition. The only way I new it was used is because the left paper tabs in it. I am very pleased with only paying $5.00 for a good hardback book. Thanks.
I discovered Better World Books when I used one of their book drops to donate some books I had read. I researched their website and discovered that I could purchase books from them and with each purchase they donate books to communities around the world to support world wide literacy. What could be better than that? I've purchased several used books from them and they arrive in a timely manner and in great condition.
I'm so grateful for Better World Books, I rely on them to help me find the books I'm seeking. Great resource!
Have ordered from them several times. This was really quick delivery. Condition of books was excellent. Will order from them in future. We
The book seems pretty easy to do. So many westies characters. Easy instructions on how to draw westies.
Ladies and Gentlemen: Yes, I received my order. And thank you for the clever updates and the final confirmation. I'll be sure to recommend your philanthropic services and catalogues to family and friends.
The books came quickly and were in great shape. I ordered 3 hard to find titles and found the whole process easy to navigate and purchase. I will definitely use this site to order in the future. I love that my book obsession will now not break the bank.
I've purchased dozens of books over the past three years. Incredible value, great choices, always my first site to check for books I'm interested in owning.
I found the out of print book I wanted at WorldBooks, it was reasonably priced, and arrived in a timely fashion. It's condition was very good. Totally pleased!
Shipping was fast and book was in perfect condition! It was a hardcover and almost as good as new! Definitely always buying from here.
I find I often need a book that is now out of print. I've used other providers in the past. Of course, Amazon has muscled their way into the used book category but they are not a firm I use when there is another option. I only came to Better World Books this year. They have come through each time and have titles I could not find else where.
I ordered 4 books and they only sent me 3 and trying to contact them about their mistake was very hard and time consuming, and when I finely did get in contact with them I had to deal with a stupid robot at first. And their way of fixing their mistake was to not charge me for the book they failed to send. I prefer to order from thriftbooks.
Delivery is great, especially during lock down and self-isolation. I couldn't get to the library so I used Betterworld books ad love it. They've even found books that are out of print and some that had to come from the UK. That's alright. Waiting is part of the fun. I love that shipping is included in the price and they are digitalizing books so they will be available for future generations..
I ordered a bunch of books that were listed as "very good condition" and when they got here they were old ex library books. Not what a I played for. When I bought 1 book it was packaged in just a plastic mail bag with no packaging, of course it arrived severely damaged. Every book comes with a paper based sticker ON THE SPINE which do not come off easy and leave sticker residue behind. I ended up ripping one of the dust covers of my books, can't imagine how horrible buying paperbacks from them would be. Avoid this website
Answer: You can probably, maybe able to see them on line somewhere, on an American government site for universities as they are out of the University of Indiana... that's my guess anyway.
Answer: I have only ever had one order go astray and they refunded the purchase as soon as I reported it If you still haven't received your order you should notify them. They will probably refund your purchase as it may have been lost.
Answer: It's a non-profit run by volunteers at several sites around the U.S. Many of their books are from public libraries & in good condition often. They also get donations from the public & some of those are in only Fair or Good condition, though lots are in Very Good/Like New or New condition. My favorite thing about BWB is their free book donations to very poor countries! I've bought from BWB for over 4 years & have bought close to a 100 books. Great non-profit!
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