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Better World Books Reviews Summary
The overall reputation of Better World Books is mixed, with notable strengths in their extensive selection and competitive pricing, often praised for delivering books in excellent condition. However, significant concerns arise regarding customer service, particularly related to shipping delays, fulfillment errors, and inadequate packaging that often leads to damaged items. Many customers express frustration over the return process and a perceived lack of responsiveness from the company. While some customers remain loyal due to the ethical practices and commitment to literacy, recurring issues with order accuracy and support hinder a consistently positive experience.
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Can't do any better than this place for books! Great selection of books and great history section. Recommend highly!
When it comes to books there are two things i look for, cheap to free shipping and good to great customer service. These guys meet those requirments so no need to change services. Been using them for 5 years and I am very happy camper
I have never had any problems using Betterworld book site - good price, good delivery times - good variety
Just wish you had more books I want but I always go to you first to look. Keep up the great work. Will continue to look for books from you first.
So cheap, so fast! It is hard to believe how quickly the book I ordered got to Australia. Definitely a good experience.
They always have the best customer service and ship fast! It's always a wonderful experience working with Better World Books!
Get your books here folks.
It's worth it.
They are very fast shipping as well.
You will not be disappointed
Have both donated to and ordered from this wonderful organization. A great source for hard-to-find and out-of-print books. Condition of used books accurately described. Order arrived in the time specified. Great prices and free shipping! Now I check their site before ordering from other booksellers.
BetterWorldBooks always sends books in better shape than advertised. I love this bookseller! A++++++
I had read one book by Hilary Matel and decided to look for more. Better World Books had several and when I ordered those and two or three others by favorite authors, they gave me a lovely discount and free shipping!
The website is easy to navigate and full of treasures. What's not to love.
I've ordered a lot of books through BWB. This particular one, Moonwalking with Einstein is about increasing your memory. It reminds me of the incredible deals on all things book that come through this place. Never had a bad or even remotely sour experience here. The fact that I'm making a tiny impact on literacy for others is enough to keep me coming back to BWB. The name fits more than ever. If I'm looking for a book I start here.
Needed a SPED reader for an autistic child and BetterWorldBooks had it! Arrived in two days. Very grateful.
Great positive experience in everytime order contact! Reasonable choice for painted-letter-on-paper lovers
Their products are unbelievably high quality, and arrive very quickly. Their items are clique and great price! I have a few items from them and will just keep on buying! Definitely recommend.
If you love books but hate high prices this is the siye for you. They have tons of used books that are in good condition. It is very easy to use the site and they always have what you ate looking for.
Overall I am happy, though in some cases I find better prices on other sites I still opt to purchase from them as the proceeds go fo a good cause
These guys are very helpful and with shipping that's free and great prices, i see very little to complain about. For those with gripes remember that these guys are not for profit org so cut them some slack
I buy several books for my sister from this store, the book package is good, and customer service is great, my sister loves these book, thanks.
Great prices, great people and it serves a a great cause. Shop here if you can instead of amazon.com for books, they offer better prices and the money is used for a good cause
My first order ever from Better World Books and they lose part of the order and though they did refund me the money I spent. I lost the discount that I use and they refuse to give me another discount on the new order I made of the exact same books. I could understand this if it was my fault but it wasn't. THEY LOST THE SHIPMENT NOT ME. Very disappointed in their customer service. My daughter who is overseas doing mission work recommend them and now I am rethinking this. I might rather pay the shipping to her instead of dealing with this company. I know this review will never make their page.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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