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BestTaxFilerReviews 44

2.4

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BestTaxFiler Reviews Summary

BestTaxFiler has a rating of 2.4 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. BestTaxFiler ranks 10th among Tax Preparation sites.

service
15
value
15
shipping
6
returns
5
quality
12

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Florida
1 review
2 helpful votes
Follow Sujai S.
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Have worked with them for 3 years now and I found them to be very good and open minded in having a discussion with you on any questions you may have regarding your tax situation and your returns. Manoj is especially good at patiently listening to all your questions and getting them clarified with appropriate details. Very easy to work with people like these and the turnaround in getting your taxes filed has also been very reasonable. Would recommend

Date of experience: April 7, 2021
Missouri
1 review
3 helpful votes
Follow vishal A.
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Posting this on genuine experience. I have been filing my taxes with Best tax filer from past 3 years. Customer satisfaction is there high priority. Quick! Easy portal! Attentive staff are there key points!

Based upon my own experience. I had few concerns with revenue department for unnecessary charges made on my account, Jammer. M (*******@besttaxfiler.com Desk No: *******757) has been top of the notch to speak to concerned revenue department and resolve it.

I would definitely go through my next couple of years tax filing with them. Hope this review gives some insight about how best these people are. Great Job guys!

Date of experience: March 23, 2021
North Carolina
1 review
2 helpful votes
Follow SANJEET K.
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Its pathetic
March 15, 2021

I have filled my tax return through them since last two consecutive time and guess what I'm stuck with my both both year return. And wait, best part is yet to come. If you e-file got stuck at any point (no matter whose mistake it is), then it's you who has call the panful IRS support team and what they will do is that simply calling you to convenience you that they can't do anything. I feel lot of agony and no idea how to express. So don't get stuck with these guys

Date of experience: March 15, 2021
India
1 review
3 helpful votes
Follow Devender R.
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Thank you Beattaxfiler team. You guys have really removed some of the headaches which I had for tax filling and provided proper guidance.
I have no complaints with the firm anymore. I will refer the company to my friends.

Date of experience: April 18, 2020
New Jersey
1 review
1 helpful vote
Follow A A.
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These people, ever since my friend referred me to them, kept calling me 5-10 times a day leaving 2-5 voicemails asking me to file with them. So i decided to do that and the customer service was excellent, they called me for even littlest of things asking this and that BUT

The DAY i paid the fees to them for filing it, FINISH.

Not even one call i got. They didn't file they just sent me the tax return i reviewed and i didn't like the amount i received i wanted to know why am i getting that so i called back and asked why is it like this and all and the guy showed me bad attitude like why don't you go check in this website why don't you see like i was furious.

After understanding i said i want something updated he said no difference to update or not. I said why not update and send he said ok he will and he said he will call back after updating to ask me to review and submit

I NEVER got a call back after that. It's been a week and they never called me even once to FILE my taxes. This was so frustrating. I had to call and be put on hold twice or thrice and was told the guy is busy.

They showed such attitude and didn't help me out. I finally had to again call back and ask them to update which by the way that guy never did update till then and then he said ok i will do it and took a full day for a 5 min job and didn't even call to tell me he updated.

I had to again call back and ask him to file it. Like these guys are so money minded. I got so many calls that i wanted to tell them please dont call like this. But once the money was paid, OVER. They didn't even care to file it. Disgusting Indian service. Only wanting money and once that is done nothing matters.

Learn how to treat a customer regardless of money you bunch of idiots.

Disgusting

Date of experience: March 17, 2020
California
1 review
1 helpful vote
Follow Mohaideen A.
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Worst customer care
March 9, 2020

They always state that they have issue with server or email server or even cant able to hear me when I went with complaint. Will update the reviews here further.

Date of experience: March 9, 2020
California
1 review
4 helpful votes
Follow Sumeet P.
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Just a scam
January 4, 2020

I feel that a new bie can do better then these guys. Tried their service once, BTF made a mistake in filing the returns. IRS reviewed and came back and I had to pay them back along with interest charge. BTF agreed that it was their mistake, but still deny to pay back the interest amount that I owed to IRS. On top of that they want to file my further return with them free of charge. $#*!ty service, no replies and answer after calling and emailing them for a month. The only answer we get is the manager is reviewing and it's been a month now... they don't care about customers, I won't recommend going with them. Instead do it yourself and you will commit less mistakes than BTF.

Date of experience: January 3, 2020
India
1 review
2 helpful votes
Follow sindu D.
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They will give very good advice and also help how to reduce taxes as I'm being filing with them from past 8 years and I felt very happy with there services.

Date of experience: September 19, 2019
Louisiana
2 reviews
2 helpful votes
Follow vinod k.
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They are not responding properly and not giving proper direction. Please think before going tax filer.

Date of experience: June 24, 2019
India
1 review
10 helpful votes
Follow Sonam R.
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They don't know anything about US laws. They will claim false deductions to increase your refund amount. If you will file Tax returns with this company, You will definitely receive notices from IRS. I filed and received notice from IRS and end up paying $4279. Please beware.

Date of experience: February 14, 2019
India
1 review
3 helpful votes
Follow Nitesh a.
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Best service availed
December 13, 2018

Its been 6 years filing my US tax return, since 3 years using Besttaxfiler really happy with there service... suggested me not to claim expenses which were not allowed by IRS. Keep it up team.

Date of experience: December 12, 2018
Arkansas
1 review
1 helpful vote
Follow Kushal J.
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Worst Tax filer
March 19, 2018

Its like KG children are working in the company. They'll enter wrong spellings. Rogers-> Rodges. Please try a better option. They are quite childish

Date of experience: March 19, 2018
Mississippi
1 review
4 helpful votes
Follow RAJ r.
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BestTax Filer doesn't know about tax queries and no help, no suggestions, they doesn't know how to handle it. They won't respond after taking money

Date of experience: February 27, 2018
California
1 review
5 helpful votes
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I don't wan't to Rate even one star.

BestTax Filer doesn't know about tax queries and no help, no suggestions, they doesn't know how to handle it.

I strongly recommend do not file your Tax Return from BestTaxFiler. We are five guys have filed Tax Return and received many IRS notices, BestTax Filer was helpless, we all are unhappy with BestTaxFiler. We switched to TurboTax and doing good and happy.

Date of experience: September 28, 2017
Hawaii
1 review
2 helpful votes
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Good Service
April 21, 2017

Chetan guided for all tax returns and related queries and resolved on time. I recommended my friends and they were happy with the service provided. However the prices are bit high compare with other tax filers. If you reduce the prices will help your company grow well. Thank you

Date of experience: April 20, 2017
India
1 review
6 helpful votes
Follow pavan k.
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I too agreed with lots of calls to remind it's good but exasperated. The same person Suresh helped me a lot, if i am busy he used to get back through emails, this is my first time tax filing.
I Thank & Appreciate to him for getting this to me so quickly so I have time to review it now. Before the end time.

Date of experience: April 9, 2017
California
1 review
8 helpful votes
Follow lion k.
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It is a big Fraud company. A Stupid Indian named Suresh (some times with different names) with phone numbers *******777, *******666 calls you all the time and they try to take information needed to do fraud. No information entered in the website is private.

I am complaining to Cops may be in near future if they call me again.

Best Tax Filer review

Date of experience: March 12, 2017
Virginia
1 review
8 helpful votes
Follow Tim l.
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They say they are a CPA firm. Actually they are not. This is a scam you do not know who on the other side or what they do with your information. This is a shadow company in India. Like consultant firms fishi fishi hidden stuff going on.

Date of experience: February 1, 2017
Missouri
1 review
4 helpful votes
Follow Mashoor G.
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Annoying Sales Calls
January 4, 2017

I did not know about this company at all, until I got a sales call. I told the rep. That I would check and use it if I like. I received 3 more calls next 3 days with sales pitch to save $10. Please be mindful about personal and financial information that you are sharing. Reputed companies have liability insurance and highest data security standards. Small companies cannot afford to have that.

Date of experience: January 3, 2017
India
1 review
18 helpful votes
Follow pankaj t.
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Best tax filer completely ignores the non-value added activities. Your service was so much value adding. Keep it up.

Date of experience: March 4, 2015