On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Best Of Signs Reviews Summary
The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The prices are tempting, but you will get less than you pay for in this case. Customer service is terrible and there is no warranty. I used my pull up banner 3 times before it broke and I'm out $131 because Best of Signs refuses to refund.
The banner arrived in excellent condition, the quality was great, it looks awesome.
After bidding a job to install signs on a fleet of vehicles, I found these guys. Great prices, excellent quality, fast service.
Slow shipping, image quality not as good as expected. Vinyl quality not as good as others.
Hi Robert, We are sorry to note your disappointment regards to the shipping. The shipping will depend upon so many factors like the product, quantity, shipping method etc. The order process time will start from the time of the order you place, go to the manufacturing, and shipped out to get it to deliver as per the selection of the shipping method of prioritizing the order. Customer can select the shipping method as per their requirement. Rest assured, the product will be delivered on time and you will be notified with the tracking details once the order will be shipped out.
Ordering and designing was easy. Good value for the cost.
Very easy to decide on the sizes, and to place the order
Easy custom design process! Excellent artist improvement for quality and fast production.
Awesome customer service and product quality. The product arrived on time and all the changes requested were made with no issues.
Like you service and how soon it can arrive. It was a great start-up banner for what I did on my own. In the future, I will purchase another one with a better solution. This one wasn't that bad at all. Looking forward to another real soon. Thanks
Quick shipping and Great Quality, will order again in the future! It was made exactly as I requested and shipped within 3 days. Amazing company! Thank you!
It's so easy and affordable and the signs were absolutely amazing
Product arrived in good condition and was just what I wanted. Colors looked great
The customer service representative was extremely nice helpful and very patient with me he was very empathetic about me loosing my Son also! I'm very pleased with him and highly recommend his services thank u
Very easy to buy from Best of Signs and great pricing
So far so good! The banner received was beautifully printed and well made.
Outrageous choices on internet site. Totally unclear that ordered frame alone without green screen. Now need to order screen and whole system will be available 10 days late and for twice the cost.
Hello William. We are very sorry to note your disappointment and apologize for any inconvenience this has caused.
However, we have worked hard to make the order process as transparent as possible. This is a custom product so each component can be selected independently. Often customers want to buy only the screen or only the hardware as a replacement for a previous purchase. The product page prominently displays the option to "Add Screen" which was not selected on your order.
Additionally, when the screen is not selected the page alerts you with a pop up warning that reads "Seems you have missed adding Essential Graphic!" and you can only continue by clicking on "No, Thank You".
If you have additional comments or questions, please feel welcome to reach us via our 24x7 phone or chat helpline.
Quick, easy to understand and create designs. Affordable pricing and quick process...
Quick, easy to understand and create designs.
Great service and a beautiful product. Definitely will use Best of Signs again!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Matt, we sincerely apologize for the negative experience you had with BestofSigns. We understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect. We take great pride in giving our 100% every day to provide fast and friendly service to every customer, but in this instance, we failed. For that, we are extremely sorry.
As part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects. It is unfortunate that sometimes a defect is not noticed, for which we apologize deeply. In the event of an error on our part, we would replace the product.
May we request you to share real-time images of the product showing the issues with our Quality Team at [email protected]. Rest assured, we'll check and conclude this with the best possible outcome.