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BestEssays

3.5

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BestEssays Reviews Summary

The company has established a strong reputation for delivering high-quality academic writing services, with many customers praising the professionalism and expertise of the writers. Reliability and prompt delivery are frequently highlighted as key strengths, contributing to overall customer satisfaction. However, concerns regarding pricing persist, as numerous reviews indicate that students find the costs to be on the higher side, suggesting a need for more competitive rates or discounts. Additionally, while customer support is generally regarded as responsive, some users noted areas for improvement in service reliability and website usability. Overall, the sentiment leans positively, with many customers recommending the service despite pricing concerns.

This summary is generated by AI, based on text from customer reviews

service
62
value
62
shipping
61
returns
60
quality
62

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New Jersey
1 review
0 helpful votes
Follow Jane W.
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I have had various experience with numerous writing services' customer support, some bad, the rest unimpressive. Bestessays.com customer support, however, was superb. I got a helpful response to my query from a friendly customer service personnel two hours after I put in my request. And the essay I also ordered was nice and delivered right on time. I will definitely hire again.

Date of experience: March 18, 2019
Logan M. — BestEssays Rep
over a year old

Thank you for the review! We will use this as our inspiration to do even better. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.

Canada
1 review
0 helpful votes
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I had a research paper that I was having problems with. I decided to hire bestessays.com to do it and I was quite impressed that despite the short time frame, the writer was able to produce a quality research paper in so little time. I was amazed because I've been struggling with the same paper for a couple of weeks. Thanks a lot for your help.

Date of experience: March 16, 2019
Logan M. — BestEssays Rep
over a year old

Thank you for the review! We are glad to be of great service to you.

NL
1 review
0 helpful votes
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I needed a technical paper written so I ordered one. The writer was obviously good at writing but couldn't apply the important details of my target industry when writing this particular paper. He seems not to understand the technical terms involved. Overall, I'll give bestessays.com 4 stars because the writer obviously tried his best.

Date of experience: March 11, 2019
Logan M. — BestEssays Rep
over a year old

Thank you for the review! We are very sorry for the caused inconvenience and will do our best not to allow such situations in future!

NL
1 review
0 helpful votes
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Plain essay
March 12, 2019

I ordered an essay and the quality was okay but I was unimpressed with it, because it fell short of my expectation. I had wanted the writer to think outside the box while writing the essay but he didn't. So, my essay was just like any other generic essay. The essay was well-written but just plain and unimpressive.

Date of experience: March 11, 2019
Logan M. — BestEssays Rep
over a year old

Thank you for the review! We will use this as our inspiration to do even better. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.

NL
1 review
0 helpful votes
Follow Viola F.
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I guess I won the lotto with this service. The essay I received a week ago was brilliant and came after a couple hours, so I literally had it being written while I was at school. When the actual class began, I opened my email and there it was. I just sent it to my professor and he liked it.

Date of experience: February 26, 2019
Logan M. — BestEssays Rep
over a year old

Thank you for the review. We are glad to hear that you are satisfied with the service. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on https://www.bestessays.com/ and we will be happy to assist you. Thank you for contacting us.

NL
1 review
1 helpful vote
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Bestessays.com left me a great impression. I chose them because of the website and their comments online and I'm glad I chose this well. My friends always tell me how companies lie, so I guess I'm lucky. This company really writes and has some great writers, and the prices aren't all that bad, either.

Date of experience: February 25, 2019
Logan M. — BestEssays Rep
over a year old

Thank you for the review. We are glad to hear that you are satisfied with the service. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on https://www.bestessays.com/ and we will be happy to assist you. Thank you for contacting us.

Canada
1 review
0 helpful votes
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Just got an article from bestessays.com and it was a-mazing. I haven't written articles before, so naturally, I had no idea what I was doing. So, I gave it to a professional and he seems to have handled it amazingly, because my professor literally read it out loud in front of the class. The article cost me a little and got me into their loyalty program, so I guess they've just earned a new regular customer.

Date of experience: February 24, 2019
Logan M. — BestEssays Rep
over a year old

Thank you for the review. We are glad to hear that you are satisfied with the service. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on https://www.bestessays.com/ and we will be happy to assist you. Thank you for contacting us.

Canada
1 review
1 helpful vote
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For a first paper, I got a great price from besteessays.com. The term paper I got a week ago was really great. It was written in a great style that is fitting for my Master's level, had a solid price I could afford to pay regularly, and it came before the deadline, giving me more time to check it. They also have free revisions. Not that I needed one, but it is a very good thing to know.

Date of experience: February 20, 2019
Logan M. — BestEssays Rep
over a year old

Thank you for the review. We are glad to hear that you are satisfied with the service. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on https://www.bestessays.com/ and we will be happy to assist you. Thank you for contacting us.

GB
1 review
1 helpful vote
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All my friends were using online help, but I never believed in it. When things became really hard at school, I had no other choice but to order. My friends all kept talking about BestEssays, so I chose that one as my online service. It's a great choice. I don't order often, but when I get stuck with too many papers or exams, they come really handy.

Date of experience: February 18, 2019
Logan M. — BestEssays Rep
over a year old

Thank you for the review. We are so happy we were able to help you with your order. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on https://www.bestessays.com/ and we will be happy to assist you. Thank you for contacting us.

New Jersey
1 review
0 helpful votes
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My writing skills are an utter disaster, so I always order. On a recommendation from a dear friend, I chose bestessays.com. I've been asking them for help ever since. It's been four years now and I am almost done with my studies, mostly thanks to them. With the studying I have no problem, but the papers - they do them all for me.

Date of experience: February 14, 2019
Logan M. — BestEssays Rep
over a year old

Thank you for the review. We are so happy we were able to help you with your order. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on https://www.bestessays.com/ and we will be happy to assist you. Thank you for contacting us.

GB
1 review
0 helpful votes
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Bestessays has decent pricing and an extraordinary writing talents, with the small disadvantage of responding slowly on the live chat. If you want to reach them in a hurry, I recommend that you call them on the phone, it is much faster. They seem to have many customers and a queue on the live chat, which is good news for me, but I like to finish my tasks faster, so I always call.

Date of experience: February 12, 2019
Logan M. — BestEssays Rep
over a year old

Thank you for the review. We are so happy we were able to help you with your order. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on https://www.bestessays.com/ and we will be happy to assist you. Thank you for contacting us.

NL
1 review
0 helpful votes
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I thought it was me, but everyone else ends up impressed by this service as well. I've recommended it to at least five of my friends so far and it saved their grades. I've been ordering different papers here for three years now. Sometimes I need amendments but that's not a problem because they fix the content for free in no time.

Date of experience: January 14, 2019
Logan M. — BestEssays Rep
over a year old

Thank you for the review! We will use this as our inspiration to do even better. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.

California
1 review
0 helpful votes
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I hate writing and that is why I found bestessays. They are my secret weapon in a college and I do recommend them to everyone who needs some writing help. I've got excellent essays, term papers, research papers from them. And do have the highest in the class grades now. Moreover, they are not very expensive so an average student, like me, can afford them.

Date of experience: December 24, 2018
Logan M. — BestEssays Rep
over a year old

Thank you for the review. We are so happy we were able to help you with your order. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on https://www.bestessays.com/ and we will be happy to assist you. Thank you for contacting us.

Canada
1 review
0 helpful votes
Follow Mark R.
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I don't trust online reviews but read a lot of positive ones about this team and decided to order. And, you know, I am happy that I've made such a decision. My essay paper about Macbeth was amazing. The writer had a creative approach and wrote an original paper unveiling some interesting details known about William Shakespeare and his writing. I am so thankful for this paper.

Date of experience: December 14, 2018
Logan M. — BestEssays Rep
over a year old

Thank you for the review. We are so happy we were able to help you with your order. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on https://www.bestessays.com/ and we will be happy to assist you. Thank you for contacting us.

Illinois
4 reviews
7 helpful votes
Follow Selina Y.
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It's never on time. I want suggestions on other essay services because bestessays was never on time. They submit a half done /half assed paper upon the deadline without any notice. When you complain to customer service it seems like there's nothing they could do than to give you empty promises. They writers don't follow the agreement at all. If I'm paying for a urgent deadline there should be precautions when you can't make it. But they would keep on dragging it on til they eventually upload a finished paper but by then it's useless to you and they don't care. Don't ever use this website. Use something else or write it yourself.

Date of experience: December 14, 2018
Logan M. — BestEssays Rep
over a year old

We would like to apologize for your negative experience. Please provide us with more details about the situation or an order number so we can further review the case and attend to it accordingly. We look forward to hearing from you again.

Pakistan
2 reviews
2 helpful votes
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Bad Customer Service
December 12, 2018

The paper which I have ordered from them was not very much good but it was acceptable. The only thing which I need to mention is that there customer service was very pathetic, there employees don't even know how to deal with customers so I am giving a 3 star review to them.

Date of experience: December 11, 2018
Logan M. — BestEssays Rep
over a year old

We would like to apologize for your negative experience. Please provide us with more details about the situation or an order number so we can further review the case and attend to it accordingly. We look forward to hearing from you again.

Ohio
3 reviews
1 helpful vote
Follow Kassidy L.
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I needed a research paper done so this was the first assignment I asked them to do. I paid $21 a page for 8 pages they completed the pages on time and it was a great paper. However I found out a couple days later that I needed 12 pages so I asked the writer for an extra 5 pages. I paid for my extra 5 pages which was another $100+ However the next day I got a notification saying my writer refused to do the additional 5 pages. When I called them the representative was very nice and told me the writer agreed to do the additional 5 pages so I said which is it, he will do it or he won't do it? He said he would do it however the customer service representative said he would charge me again for who knows what and additional $30. Long story short is know how long your paper is going to be the first time so you don't have to add pages on at the last minute because they will try to bleed you dry if you do. I was desperate. However I am currently using them for another assignment so we'll see how this one turns out.

Date of experience: December 5, 2018
Logan M. — BestEssays Rep
over a year old

We apologize for the negative experience. We always make sure that the product delivered to you will meet your requirements. May we have the order number so we can conduct further investigation regarding this matter? We look forward to receiving your response.

Canada
1 review
0 helpful votes
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Great team to order from
December 3, 2018

Unlike other Academic writing companies, this team doesn't lie about the quality and writers they hire. My paper was really written by a native speaker who is a pro in my area of study. It was well-researched and creative, and the quality was really good. If you need a team with solid experience in academic writing, it's worth trying bestessays.

Date of experience: December 3, 2018
Logan M. — BestEssays Rep
over a year old

Thank you for the review. We are so happy we were able to help you with your order. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on https://www.bestessays.com/ and we will be happy to assist you. Thank you for contacting us.

Arizona
1 review
0 helpful votes
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One Word: Unreliable
November 21, 2018

Long story short: Ordered a paper w/ a 3-day turn around. The writer was only 50% done by deadline. I granted two 6-hour extensions and the writer never completed the paper.

Date of experience: November 20, 2018
Logan M. — BestEssays Rep
over a year old

We apologize for the negative experience. We always make sure that the product delivered to you will meet your requirements. May we have the order number so we can conduct further investigation regarding this matter? We look forward to receiving your response.

Canada
1 review
0 helpful votes
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I like papers they delivered for me. I had an urgent requirement and needed two essays by the next day. Here they were expensive, but I found a lot of positive reviews about bestessays and decided to choose them. It was the right decision, I got A+ for my paper.

Date of experience: November 14, 2018
Logan M. — BestEssays Rep
over a year old

We are glad to hear that we were of great service to you. Your positive feedback means a lot to us. We will ensure that we will continue to provide our customers with quality products and services.
Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Have a great day ahead!

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