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BestDirect.ca has 1 customer review and ranks 203rd in the Laptops category.
I ordered something and other than acknowledging an order, I didn't hear a word about it for over a week. Finally I asked them and they told me it was backordered. I don't mind dealing with backorders sometimes, but I don't appreciate the lack of communication. I cancelled it and ordered from somewhere else... would have gotten it over a week sooner if I hadn't dealt with this site.