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BestCanvas.ca

2.5

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BestCanvas.ca Reviews Summary

BestCanvas.ca has a rating of 2.5 stars from 699 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BestCanvas.ca most frequently mention customer service, credit card and tracking number. BestCanvas.ca ranks 20th among Photo Printing sites.

service
118
value
117
shipping
120
returns
42
quality
111
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Canada
1 review
0 helpful votes
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Awesome
December 25, 2020

I have purchased several items from bestcanvas.ca and I have loved every single one! Canvas pictures and a blanket. All have been simply awesome. Also great prices. Highly recommend

Date of experience: December 24, 2020
Canada
1 review
0 helpful votes
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Satisfied customer
December 25, 2020

Reasonable quality for price. I would have preferred a better quality of framing and the precision in printing even for a slightly higher price. Our family photos will be hanging on the wall for a few years and I would have preferred a better quality even if I needed to pay a bit more. Delivery and printing was prompt. Packaging was superb. Will I order again? Possibly yes.

Date of experience: December 23, 2020
Canada
1 review
0 helpful votes
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Very happy.
December 25, 2020

Quick delivery, and the pictures turned out great, prices were also fair, and I would definitely recommend.

Date of experience: December 23, 2020
Canada
1 review
0 helpful votes
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Canvas was damaged
December 23, 2020

Received a canvas with a large scratch, clearly not inspected before packaging. Disappointed with my order.

Date of experience: December 23, 2020
Canada
1 review
0 helpful votes
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Best Canvas is the Best!
December 25, 2020

I am so happy and impressed with how my pictures turned out. They are beautiful, top quality, great prices, and arrived in good time. So pleased I will definitely order from them again.

Date of experience: December 23, 2020
Canada
1 review
0 helpful votes
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Very pleased
December 25, 2020

I was very pleased with my canvas. It was very easy to order. It was a Great price. The shipping was also very fast.

Date of experience: December 23, 2020
Canada
1 review
5 helpful votes
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Mediocre quality at best!
December 23, 2020

Mediocre quality!
I order 3 canvas print from bestcanvas.com and the shipping was great, no complaints in that department, The issue was the quality of the prints: color are splash, no contrast everything was milky missing true color definition. In other words you wouldn't hang this canvases not even in a horse barn for free. Be careful at the discounted price that they offer You'll get what you pay for I do NOT recommend this company at all they are in best case scenario "mediocre "

Date of experience: December 23, 2020
Canada
1 review
0 helpful votes
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Awesome
December 23, 2020

This company is awesome. We played our order and it was delivered from Mia. I Florida in 7 days to Canada. The quality is great service is excellent a d this company is awesome

Date of experience: December 22, 2020
Canada
1 review
0 helpful votes
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Great product
December 23, 2020

Love the quality and looks amazing thank perfect gift for Christmas. Would order from here again, shipped fast

Date of experience: December 22, 2020
Canada
1 review
0 helpful votes
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I placed an order of Christmas gifts in mid-November that never arrived. After multiple enquires I was told that the shipping company must have lost the order so Best Canvas decided to reprint and ship it again. I was told that the order would arrive in 1-business week. That time line came and went several days ago so I emailed again, this time asking for a refund. When no one replied I sent another email and then another. Today I was told that the company is not responsible for shipping issues and that I could email again in two days (which would now be Christmas Day)! I have repeatedly asked for a refund foe this unbelievably horrible service and no one with acknowledged or take responsibility for this mess - they will not even respond. So now, I am out of pocket $140 and have no gifts for family members. So so so disappointed.

Date of experience: December 22, 2020
Canada
1 review
0 helpful votes
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Great product & service!
December 23, 2020

I was very impressed with the prices, quality and speed of delivery of the canvas portraits. I will definitely order from this company again.

Date of experience: December 22, 2020
Canada
1 review
0 helpful votes
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My Review
December 23, 2020

I wanted to try this after a friend showed me his pictures that he had ordered through bestcanvas.ca.
I always wanted to mount my some of my pictures so I took a chnace and order a bunch. They came on time as reported and they were well done. All centered properly, no scratches on the frames, they all met my expectations.
I didn't know that they came from the U.S. but I didn't have to pay duties or taxes or exchnage rates. The price quoted is in CDN funds and what they quote is the final price.

Date of experience: December 22, 2020
Canada
1 review
0 helpful votes
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Product was great, but...
December 23, 2020

Orders two small prints, and one large one. The way it was shipped almost put the corner of one of the small ones through the big one. Stretched the canvas, but didn't quite rip.

Date of experience: December 22, 2020
Canada
1 review
0 helpful votes
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Very impressed
December 23, 2020

I was very happy with the quality of these canvases and how quick they came. The pictures turned out great and very inexpensive. The only problem I have is that one of my canvases has a noticeable dent in it. The packaging is not the best. Overall very happy with them

Date of experience: December 22, 2020
Canada
1 review
1 helpful vote
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I ordered 2 of the same blankets. Picture was off centered, thread is coming lose. Contacting the company and they basically said too bad. They don't care about their customers. They have many complaints against them. Don't order from them!

Date of experience: December 22, 2020
Canada
1 review
0 helpful votes
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Easy to order. Very quick delivery and totally satisfied with product. I ordered about 10 prints and they are perfect.

Date of experience: December 21, 2020
Canada
1 review
0 helpful votes
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My delivery came in a week, however I was sent someone else's order and still have not been contacted by the company to fix this order. It was ordered in enough time for me to receive it as a Christmas gift for someone and now that's not going to happen so I am extremely disappointed and dissatisfied.

Date of experience: December 21, 2020
Canada
1 review
0 helpful votes
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Terrible Service
December 21, 2020

Their customer service is non existent! Orderd my canvases on Nov. 14th, thinking I would have plenty of time to get them out as gifts and I have still received nothing! Emailed several times with no response! Spent $300 and no response on phone or email! Do not order from here! Complete joke!

Date of experience: December 21, 2020
Philippines
1 review
0 helpful votes
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Ordered it because the website said. Ca so it could get faster but unfortunately, it was shipped from Florida so it took like almost 2 extra weeks.

Date of experience: December 20, 2020
Canada
1 review
0 helpful votes
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Efficient
December 21, 2020

My order was handled so quickly, staging progress was so informative, and it arrived way faster than I expected. Very pleased with the quality of the prints. Thanks!

Date of experience: December 20, 2020

From the business

Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!


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