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BestCanvas.ca

2.5

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BestCanvas.ca Reviews Summary

BestCanvas.ca has a rating of 2.5 stars from 699 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BestCanvas.ca most frequently mention customer service, credit card and tracking number. BestCanvas.ca ranks 20th among Photo Printing sites.

service
118
value
117
shipping
120
returns
42
quality
111
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Canada
1 review
0 helpful votes
Follow Leylani M.
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A bit suspicious...
December 9, 2020

Ordered a canvas and a hang-up set, received the canvas about 5 days after placing the order, but i still have yet to receive the hang-up set and it's been nearly two weeks since i got the canvas... i contacted customer service through email about it 3 times and still have yet to hear anything back. However, one thing i DID receive was a UPS customs bill (i live in Canada) that was $14.00 on a $20 purchase :) i figured the product would be coming from the United States since it says they're based in Miami, but it shipped from Germany? Wouldn't really recommend this website to anyone now, kinda seems like a scam.

Date of experience: December 8, 2020
Canada
1 review
4 helpful votes
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It was easy to order the products and I received them promptly and was relatively happy with the products. However, I paid $14 initially in shipping only to receive another $14 bill in the mail from ups a week later for the order. This is very misleading and really ruins the credibility of the company. They target Canadian customers but are located in Germany. Will never purchase from them again or recommend to others.

Date of experience: December 8, 2020
Canada
1 review
0 helpful votes
Follow L C.
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Fast and great quality!
December 9, 2020

I've taken photos through years of travel and have never been able to showcase them, other than on my computer. Finally found a great deal on Best Canvas, not only did they arrive quickly, quality was also better than expected! Highly recommended!

Date of experience: December 8, 2020
Canada
1 review
2 helpful votes
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So beautiful!
December 9, 2020

I recently had quite a large order of canvas pics for Christmas gifts, plus two small acrylic cubes. They arrived yesterday and are perfect. They all arrived together. They were packaged carefully, taped into place so they wouldn't move around in shipping. Thank you and I'm sure the gifts will be very well received.
The pic is just a sample of the many I ordered. They still have the packing cellophane on.

Date of experience: December 8, 2020
Canada
1 review
0 helpful votes
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Great products
December 9, 2020

Very satisfied with the quality of the pictures, love the prices and delivery has been very fast. I have ordered 3 times with more to come

Date of experience: December 8, 2020
Canada
1 review
0 helpful votes
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Top notch company
December 9, 2020

I have used this company on several occasions and am very impressed with the quality of their product, the affordability and excellent response time, even with shipping to Canada. I give this company 5 out of 5. Very impressed, and thanks.

Date of experience: December 8, 2020
Canada
1 review
0 helpful votes
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I have ordered quite a few canvas prints from this company and have always been very happy with the products and pricing. The only complaint I would have is that although it is a. Ca website the products are not coming from Canada. I was hit with extra FedEX charges in addition to my shipping costs after the products had arrived. I have still found it was worth it for me to continue to order from this company.

Date of experience: December 8, 2020
Canada
1 review
7 helpful votes
Follow Beth M.
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BestCanvas sucks!
December 8, 2020

2 out of 7 of my canvases were not stretched properly. They r not tight to the canvas. Looks like an amateur did it. And because it said. Ca I stupidly thought it was Canadian? I was charged a duty fee because it came from another country? I then emailed BestCanvas.ca with my complaint 2 days ago and still no answer. Not satisfied and will not be ordering from this company ever again. Making sure to tell everyone I know or don't know!

Date of experience: December 8, 2020
Colorado
1 review
0 helpful votes
Follow Souzan M.
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Best Canvas ever
December 8, 2020

It is the not my first time dealing with bestcanvas I always order all my picture frames from them i even ordered a couple as a gift for my friends in Canada and in the States. I love how professional they are with their products. The quality is great the packaging is great and the deliverey and the speedy service is great
I advise all to use them. Satisfaction is guaranteed

Date of experience: December 7, 2020
Canada
1 review
0 helpful votes
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Meh, its okay.
December 8, 2020

The packaging was terrible, it was literally just thrown into a box twice its size. I had to pay an additonal ups fee that was not mentioned on the site. And the starmap came very frayed on the edges... its fine I guess.

Date of experience: December 7, 2020
Canada
1 review
0 helpful votes
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Canvas portrait
December 7, 2020

The portrait was put on the canvas poorly. I also thought I was ordering from a Canadian company. Imagine my surprise when I had to pay duty charges because it came from the US. Disappointed to say the least.

Date of experience: December 6, 2020
Canada
1 review
0 helpful votes
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Love them
December 7, 2020

They all came very fast and all look amazing. They are for gifts. I am very sure they will love them as much as I did..

Date of experience: December 6, 2020
Canada
1 review
0 helpful votes
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Great pictures
December 7, 2020

Love this company. Have had nothing but the best service and the quality is awesome. I will definitely order again and again.

Date of experience: December 6, 2020
Canada
1 review
1 helpful vote
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Ok I guess..
December 7, 2020

The order got delayed by a week because of ups and the shipping is way overpriced because when I got the package the cardboard was all beat up

Date of experience: December 5, 2020
Canada
1 review
0 helpful votes
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Such great quality
December 7, 2020

So much better than other companies. Received blankets within 7 days of ordering. Heavy weight and high quality.

Date of experience: December 5, 2020
Canada
1 review
0 helpful votes
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Best all around!
December 7, 2020

We received our print in great shape! No dents or scratches! Our print was delivered by the date given and was easily tracked. I was so satisfied with the product, I ordered more!

Date of experience: December 5, 2020
Canada
1 review
0 helpful votes
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Worst service
December 4, 2020

No one replies to emails, the toll free number doesn't work. They owe me a refund and will not give it

Date of experience: December 4, 2020
New York
1 review
0 helpful votes
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Canvas's come out crystal clear, i couldnt be happier with them. Ill be ordering next years pictures from here as well!

Date of experience: December 4, 2020
Canada
1 review
0 helpful votes
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Love them
December 6, 2020

These turned out sooooo great! I order 4 20x30 canvas. It took less than 2 weeks to arrive. Great price for the quality. The only thing that it doesn't say is that it doesn't come with hanging kit. But I ordered kits just in case because it didn't say it came with it.

Date of experience: December 4, 2020
Canada
1 review
0 helpful votes
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Excellent quality
December 6, 2020

I have never ordered canvases online Thursday were amazing! They have won me over for life and I recommended them ASAP to a friend of mine!

Date of experience: December 4, 2020

From the business

Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!


+218
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