Bellacor

I am very surprised at the low star rating for Bellacor. Our experience was wonderful. Thank goodness I did not see the low star rating before I ordered. I probably would have looked elsewhere for the items I was looking for. The whole ordering process was extremely smooth. I had a question and their Customer Service was very helpful. I received my order within a week. I actually thought part of my order was on backorder but I received both items the same day! Totally phenomenal customer service and shipping time. Highly recommend!

Purchased 3 LED mirrors, one arrived completely broken. I contacted Bellacor, follows all of their return instructions and requests, UPS guy picked up broken mirror in early November. Thought everything was OK, suddenly they are contacting me that they don't have any record of the return, this is over a month after it was picked up by a carrier which they sent. Now they are trying to sort it out and seem very disorganized. Very disappointed because mirrors are very nice. I wish they would find the returned damaged mirror and leave me out of it

I purchased a media chest on 8/15/15. The media chest arrived with 3 broken pieces. The product is manufactured in Vietnam and they are nailing the wood too close to the edge which results in splitting the wood. I contacted the company and sent pictures of the damage. I requested an exchange or partial refund. No response. Now get this. I received a request from the company to review the product. I wrote up the review and their response was "My review was being mediated.
Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time! "What a joke, they only want good reviews. Avoid this company.

I am very satisfied with my purchase of thick curtains from Bellacor. Before ordering, I checked the reviews online and they were mixed. But the Amazon reviews for Bellacor curtains were terrific. I decided to take the chance as the curtains looked beautiful and thick--I sometimes work night shifts and sleep very late, and it's hard to sleep in the morning without thick curtains.

I stay in Asia and international shipping for the curtains was pricey, understandable because it's a bulky heavy item.

I placed my order, but a week later, I still had not received tracking information. I was worried since they state items are usually shipped in 2 business days. I called Bellacor, intending to cancel my order.

The customer service rep I spoke to was a polite friendly guy called Joel. He told me I could cancel my order, unless it had already been processed. He checked and found that my order had already been shipped by the manufacturer to Bellacor, but I would only receive my tracking information when Bellacor shipped the item to me. That was why I hadn't received a tracking number yet. He said the item would ship from Bellacor the next day, to Asia. I was relieved and happy!

The item was shipped and I received a tracking number. A week later my curtains arrived at my home in Asia, from the US! That's pretty fast! Altogether, I received my curtains 2.5 weeks after ordering them, which is a reasonable time for an international order.

The curtains are thick and BEAUTIFUL, and great value for money! I'm happy and may order more thick curtains from them in future. Thank you Bellacor, and to Joel!