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Beachsissi has a rating of 2.1 stars from 1,275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beachsissi most frequently mention customer service, return policy and full refund. Beachsissi ranks 19th among Swimwear sites.
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Always hesitant to order swimwear online but I saw a really cute suit with free shipping and returns. I figure what do I have to loose. I didn't realize it was coming from China do very long to arrive. Overall the suit fit but the stitching in the crotch was tight and uncomfortable and the neckline was oversized like it was stretched out. Said I wanted to return it and they said I would have to pay to ship back to China. Not cool.
Don't waste your time on this place. I ordered two swimsuits in January and still have not received them. I looked at the tracking number and it's still in China. I really don't expect to receive them. I am disputing the charge with my credit card company. Do yourself a favor and don't even think about buying from them.
Terrible customer service. Item didn't arrive for 3 months but my paypal was charged.
It was untrue to size and the return cost was more than the cost of the cheesy swimsuit.
Never would I recommend buying from Beachsissi to anyone.
Item didn't arrive. I contacted beachsissi and they put the onerous on me to contact Australia post and get compensated from them. Australia post refused to deal with me in the matter as they needed the sender to contact them. I Screenshot this email from Australia post and sent it to beachsissi but they still refused to do anything about it and told me that my only option was to pursue Australia post!
The advisors are lazy, inconsiderate and incompetent. Avoid!
I placed an order with this company on January 20,2019, I received no email confirmation, no delivery information and more importantly NO SWIM SUIT! I'm writing this on February 22,2019, and still have not heard from the company, and they will not refund me.
Scam people DO NOT ORDER FROM THEM!
Lovely looking swimsuits, but very cheaply made! Mine had faulty stitching and a seam coming apart. After 10 emails back and forth I eventually got 5% refund. I suspect it will be only able to be worn once or twice:-(
This is a China based company that will take your order and money and then not deliver. I ordered a bathing suit which should have arrived in 7-10 days after the order. After a week I noticed it still had not shipped. After a lengthy email conversation and numerous requests for a refund, they promised I would receive my order by 1/23/19,10 after the original delivery promise. I agreed as it worked with my vacation time frame. After again not receiving the item, I contacted them requesting a refund and they refused, sayng that it had already shipped. I contacted my credit card company and received a refund. Beachsiss never refunded the money and I never received the item. It is now the middle of February and nothing has arrived. I'm sure it never will. Save yourself some trouble and bypass this company.
Answer: I did receive my merchandise but I had to return it and I also was not aware it would need to be returned to China! They did offer me a partial refund and I could keep the clothes but that didn't seem right either since I couldn't wear them and it advertised 100% refund return policy. I wish I had known this or read this review before I bought anything from this site because nowhere did it say that would be the circumstances.
Answer: The respond easily via email- will tell you want you want to hear- but you don't ever get your money back.
Answer: Yes. Poor fit and awful fabric. Don't buy, it's a scam.
Answer: I ordered on June 15. I received only 2 of 6 items on july 15th!. I had repeatedly emailed them. I did not get a tracking number for two weeks. I ordered expedited shipping 3-5 days and paid more for shipping. I am not in a formal dispute with this company. I would cancel before they ship you will be stuck with a very poorly made, very poorly sized product.
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