Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Baysmokes

Baysmokes

1.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Baysmokes?
grey stargrey stargrey stargrey stargrey star

Baysmokes Reviews Summary

Baysmokes has a rating of 1.4 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Baysmokes most frequently mention and customer service.

We monitor reviews for authenticity

New York
1 review
1 helpful vote
Follow Maria R.
Unfollow Maria R.
Share Review
Report Review

No help from them!
October 16, 2025

If your box gets stolen you're out your money and your box. Don't respect them to help you find the box and USPS missing package site gives you no option to write missing box of weed. My first box I never got and I'm out the money and no box and they don't help I paid them to for delivery and never got it and now it's on me to find it which I don't know how I will do that.

Date of experience: October 15, 2025
Pennsylvania
1 review
1 helpful vote
Follow Rand J.
Unfollow Rand J.
Share Review
Report Review

Avoid Bay Smokes.
June 3, 2025

Bay Smokes is horrible! I received an offer promotion for a free product and just pay shipping. They offer a same day shipping if an order is received before 2pm. I placed my order in the early morning to take advantage of same day shipping. Unfortunately my order sat all weekend in their processing warehouse and didn't ship until 3 days later. I was overcharged for shipping and customer service is a joke. Instead of trying to make it right they make excuses for their $#*!ty customer service and gaslighting the customer saying they shipped when it wasn't. I will never buy anything from Bay Smokes again. Avoid! They have an F BBB rating. Buy from Mood. Wonderful products, stellar reputation, awesome customer service, fast shipping and delivery.

Date of experience: May 30, 2025
North Carolina
1 review
3 helpful votes
Follow Lobo L.
Unfollow Lobo L.
Share Review
Report Review

Half a replacement
March 11, 2025

Wouldn't even accept the return! Told them I was shipped bad product, the replaced half my order and called me a liar. I won't be doing business with them every again

Date of experience: March 11, 2025
NL
1 review
1 helpful vote
Follow Hailey D.
Unfollow Hailey D.
Share Review
Report Review

I saw a promo for baysmokes, and i tried it. Worst company ever moldy flower. I tried diff platform called liteflake, came through correct. Use them instead. Baysmokes is a sh*t show.

Date of experience: January 1, 2025
Maryland
1 review
3 helpful votes
Follow Debbie P.
Unfollow Debbie P.
Share Review
Report Review

I order "smalls & shake". What I got was a bunch chemical garbage that makes me sick when I smoke it. I reached out to these fraudsters about my order since there were no "smalls" (small buds) in my order. I asked for a refund or product replacement. They sent me a 15% coupon. Try Hello Mood. They have a legit inventory of very tasty THCa buds!

Date of experience: January 10, 2025
Texas
1 review
5 helpful votes
Follow Spencer M.
Unfollow Spencer M.
Share Review
Report Review

Liars won't do anything will tell you that smalls are relative when they send you an half ounce of shake do not put the word exotic or the word medium next to something that is the size of a thumbtack and looks like something I can go down the road to the gas station and get

Date of experience: August 20, 2024
Texas
1 review
3 helpful votes
Follow Kelsey T.
Unfollow Kelsey T.
Share Review
Report Review

I placed an order a week ago and still haven't received the order. They emailed me saying they're bumping it to the front of the line but still nothing.#BS******* do not order form this place

Date of experience: July 5, 2024
Texas
1 review
3 helpful votes
Follow Diana Q.
Unfollow Diana Q.
Share Review
Report Review

It took filing a complaint with the Miami-Dade Attorney Generals' office to get them to cancel my order and refund my payment after 2 weeks of customer service bull$#*! about accidental back order...even after I agreed to accept another product, they still didn't ship. There are so many choices for these products - find somewhere else to purchase!

Date of experience: May 16, 2024
South Carolina
1 review
2 helpful votes
Follow Jesse J.
Unfollow Jesse J.
Share Review
Report Review

HORRIBLE service
May 14, 2024

They messed up a big order I spent a lot of money and they won't make it right they Dodge you on emails my guess is they think you'll forget about it very hard to get in touch with anybody the numbers you call don't work try another company there's a thousand of them out there after ghosting me for 2 weeks I called my credit card company and disputed it and what do you know the next day but they respond what a coincidence yeah right. Shady business tactics and even worse customer service do yourself a favor and shop somewhere else

Date of experience: May 14, 2024
Kentucky
1 review
3 helpful votes
Follow Adam E.
Unfollow Adam E.
Share Review
Report Review

Ordered hash rosin cart, got the weaker, cheaper live resin, reached out to baysmokes and get ignored

Date of experience: April 20, 2024
Iowa
1 review
1 helpful vote
Follow Daynan D.
Unfollow Daynan D.
Share Review
Report Review

They don't care.
April 3, 2024

Ordered from them a week and day ago and, still no shipping #. Buyer be warned what they say vs what they do are entirely separate.

Date of experience: April 3, 2024
Florida
1 review
1 helpful vote
Follow josef n.
Unfollow josef n.
Share Review
Report Review

Scammed
April 3, 2024

Scammed, bought a ounce of med premium bud. Received smalls/shake mid absolute garbage. Would sent it back but it would take another 9 day prob. Not worth my time or apearently money anymore. This is coming from a longtime user the past few months has been issue after issue. Gone downhill

Date of experience: April 2, 2024
Texas
1 review
2 helpful votes
Follow gabriel P.
Unfollow gabriel P.
Share Review
Report Review

Robbed me of my money
January 12, 2024

Ive ordered from them 4 other times. Once they only sent me 7 grams instead of an oz. But they corrected it and resent my oz. This time I ordered over 2 weeks ago and it says still being processed. I messaged them and now they are saying my ordered was canceled and my money refunded. I have not received my money back and it still says being processed not canceled. This is the last time I order from them. All they did was rob me dont trust them this business sucks and not professional.

Date of experience: January 12, 2024
Nebraska
1 review
2 helpful votes
Follow Brandon P.
Unfollow Brandon P.
Share Review
Report Review

Never received order
December 11, 2023

I ordered two live resin carts from bay shores and it's been two weeks and I haven't received anything. They did send me a email saying that the products for my order are on back order. Bay shores said they will send it to me when it comes back in stock but I highly doubt it. It's crazy because I heard nothing but good things about their products but I guess I'll never know. Sucks and I'm out $50.

Date of experience: December 10, 2023
Missouri
1 review
4 helpful votes
Follow Pete H.
Unfollow Pete H.
Share Review
Report Review

Never even got my order
October 12, 2023

My order ******* was sent to the wrong address. They never reached back out to my multiple emails. I'm out $70 and never got my bud

Date of experience: October 11, 2023
Florida
1 review
6 helpful votes
Follow Vestilad g.
Unfollow Vestilad g.
Share Review
Report Review

Scam
October 7, 2023

Will not refunnd you and wil leither short you or not ship at all or for 3 months. This is a blantant scam check any other review site. There reviews are fake and there customer service is absolutely horrible and rude

Date of experience: October 6, 2023
Texas
1 review
3 helpful votes
Follow Gabriel P.
Unfollow Gabriel P.
Share Review
Report Review

Hello this is Gabriel with Order# *******. You sent me only one 7 gram bag and i was supposed to receive 28 grams. You said you would resend my order. When will the rest of my order be shipped. It has already been a week since your last contacted me and I have not received a tracking # or any news about my order. This is my 2nd time texting and have not gotten a response about my order. Please send me my bus or refund me my order.

Date of experience: October 5, 2023
Pennsylvania
1 review
8 helpful votes
Follow Jeff G.
Unfollow Jeff G.
Share Review
Report Review

*Check the laws in your state!* I am a very satisfied customer who fully enjoys Bay Smokes fine lineup of cannabis products and I recommend them highly to those who enjoy the many beneficial effects of these products. Bay Smokes launched back in 2018 with a mission to provide legal cannabis products based on legally farmed and raised hemp!
These products are carefully processed through many careful, scientifically developed methods to create excellent and familiar strains and other flavorful and effective renditions of your "regular " favorites!
Lots of information and a very knowledgeable support administration is always available for your questions and concerns, and there are very informative videos about Bay Smokes on YouTube.
Thank you all for your time and attention and Be Well!

Date of experience: May 30, 2023