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Barrington

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Barrington Reviews Summary

Barrington has a rating of 4.3 stars from 3,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Barrington most frequently mention customer service and many compliments. Barrington ranks 3rd among Personalized Gifts sites.

service
7
value
8
shipping
7
returns
2
quality
8

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5,736 reviews

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Brook B.
2 reviews
0 helpful votes
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Great, I love my bag!
June 18, 2020

Great, I love my bag! I had a few issues with shipping, but I don't believe that was in your control. Thank you!

Date of experience: June 18, 2020
Lisa J.
20 reviews
0 helpful votes
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Love these totes
June 17, 2020

Love these totes. This is my second one!

Date of experience: June 16, 2020
Keyvin Z.
1 review
0 helpful votes
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Bag arrived way before the estimated date, & my girlfriend absolutely loved it.

Date of experience: June 16, 2020
Gilda M.
1 review
0 helpful votes
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Love my purse!
June 16, 2020

Love my purse! Perfect for travel!

Date of experience: June 16, 2020
Love t.
1 review
0 helpful votes
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I ordered this item as a graduation gift
June 16, 2020

I ordered this item as a graduation gift. It was everything I expected it to be and met all of my expectations! The fabric color and leather initials turned out well!

Date of experience: June 16, 2020
Minnie A.
1 review
0 helpful votes
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I purchased a personalized bag for a college graduation gift and it turned out really cute - she loves it!

Date of experience: June 16, 2020
Kediecia J.
1 review
0 helpful votes
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Love my bag!
June 15, 2020

Love my bag! First time shopping here and I was really pleased with the overall shopping experience and the quality of the bag. I will be shopping here again!

Date of experience: June 15, 2020
Molly Z.
1 review
0 helpful votes
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The Personalization tool could be a bit easier to make changes, but overall effective. The bag is beautiful, but I would've hoped to pay less for a fabric bag. It's gorgeous though and will recommend your product to friends!

Date of experience: June 15, 2020
Drina P.
1 review
0 helpful votes
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Loved it!
June 15, 2020

Loved it!

Date of experience: June 14, 2020
Emmanuel O.
17 reviews
0 helpful votes
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**
June 14, 2020

**

Date of experience: June 14, 2020
Jordan B.
15 reviews
0 helpful votes
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I was pleased with the price that I finally got with the coupon, but I felt the initial price of the item would have been too much for the quality of the leather on the bag. Overall, I like the bag, the concept of designing my own, but feel that the leather looks a bit 'cheap.' I was also disappointed that it was obviously made in China, as my tracking number indicated do.

Date of experience: June 14, 2020
Cheyenne T.
2 reviews
0 helpful votes
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Loved the ability to customize the aspects of my handbag. Very simple tools to make it just how I'd like it. Turnaround time and delivery were much quicker than expected. Quality was good, however I do feel like some of the finishes were a bit cheap for the price paid. I'd be interested in buying more customized items from this site.

Date of experience: June 14, 2020
Rachel H.
1 review
0 helpful votes
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Great!
June 14, 2020

Great! Can't wait to use!

Date of experience: June 14, 2020
Linda R.
7 reviews
0 helpful votes
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Delayed shipping but customer service was GREAT!

Date of experience: June 13, 2020
Dawn W.
1 review
0 helpful votes
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A little bit disappointed it took so long to arrive

Date of experience: June 13, 2020
Karen C.
1 review
0 helpful votes
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Prices are on the high side but appreciate the discounts offered.

Date of experience: June 13, 2020
GuestF G.
1 review
0 helpful votes
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Love being able to see the finished purse with all my changes to it. Can't wait to get it!
It was prettier than I imagined!

Date of experience: June 13, 2020
Cheryl D.
1 review
0 helpful votes
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The monogrammed leather notebook was so nice, my son loved it as a special gift for law school graduation. Thanks Barrington for making such nice items that are special to all of us!

Date of experience: June 13, 2020
Harold L.
5 reviews
0 helpful votes
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...
June 13, 2020

Date of experience: June 13, 2020
Blair Z.
2 reviews
0 helpful votes
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I love love love my bags I have bought for myself. Then I bought my daughter a bag and I am very displeased with the sizing. It was the jr size but for the pricing I figured the bag was a bit bigger than it is. This bag is so small she can't even use it for the intended purpose. I'm not a complainer at all but this bag cost almost $200 and it's HALF the size of the regular one. I honestly thought this bag was a bit bigger. Not worth the money spent at all!

Date of experience: June 13, 2020