Ballbella

The dress was ordered for prom. When we got it it fitted a bit small. I contacted the website and they did what they could with reimbursement. They have a policy for returning. You can't return the item once it's been shipped. But they gave me something back which was very helpful and considerate of them in such a sensitive time for me and my daughter. We got the dress to fit with a body shaper. Also, they are very prompt in answering emails. So never fear. Thank you! The dress was beautiful!

I want to say I was a little skeptical at first but when I tell you ballbella delivered I mean that they did the damn thing I am one satisfied customer and would definitely refer them to others. They responded to every worrisome email I sent and the communication was on point so was the customer service it was off the chang👌. My wedding dress was made custom to fit my shape and I felt beautiful, sexy, comfortable, and just like a beautiful bride to be. It came fast and was delivered on time. I want to say again thank you all ballbella.

I gave four stars because although the dresses were beautiful on my girls, they were not identical to the advertised pictures. They still looked amazing in them! And the shipping time! Definitely should order at least a month before!

We absolutely loved the dress. She got so many compliments, and the color was amazing. Along with the fast shipping and great communication, BallBella answered all our questions. Thanks, BallBella. We will definitely order again.

I loved the dress it wasn't tight or loose it was a perfect fight and the most beautiful color. I'll be completely honest, when i ordered from this website i was nervous! But honestly they did such a amazing job! Super fast and they communicated with me if i had any questions or updates.

This site is bogus they mimick the dresses shown none of the dresses we ordered for my wedding cannot like what was picture they also ran small in size The quality is poor you pay for express shipping and then when needing to return the item them get want to charge $200 in shipping email me at *******@medinahomecare.com I can send you pictures of what I'm
Describing along with emails from their customer service giving me a very difficult time with returning the entire order. Everyone's dresses including the mine and the flower girls mother of bride dresses were poorly made low quality material and had to be replaced DO NOT GO WUTH THIS COMPANY YOU WILL REGRET IT! I submitted 2 reviews on their site and they have not posted them they're scammers!

BUYER BEWARE! This company is NOT based in England as their website claims—they are actually in Hong Kong. I ordered a dress (Order BB*******), and what I received was a cheap, inaccurate replica of the dress shown online.

* The dress arrived with pen marks, missing beads, and holes where embellishments should be.
* The design was completely different—the train didn't fit properly, the beading was in the wrong place, and they even added mesh that wasn't in the original design.
* The train was poorly attached with a visible string, making it impossible to wear as intended.
* They were not upfront about the fact that they are recreating dresses from scratch rather than selling the one shown in the photos.

I wasted three weeks waiting for a dress I now can't wear, and they refuse to take full accountability. If you're considering buying from them, DON'T—you'll likely end up with a poorly made knockoff and a frustrating fight for a refund. Save yourself the stress and buy elsewhere!

This dress was exactly what my Daugher wanted. Although we ordered her size, she's more petite around the waist, so we had to sew in some elastic on both sides so that it fit her shape more comfortably.Material was not too uncomfortable. She wore the dress for over 4 hours and it wasn't too scratchy for her already sensitive skin.