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BackstageReviews 291

2.8

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Backstage Reviews Summary

Backstage is generally well-regarded for its platform, which effectively connects actors and creatives to a variety of projects, enhancing career opportunities. Many users appreciate the intuitive interface and prompt customer support, highlighting positive interactions with specific representatives. However, significant concerns persist regarding customer service accessibility, with frustrations over the lack of live phone support and inconsistent response times. Additionally, some users criticize the platform for outdated features and irrelevant job listings. Overall, while Backstage offers valuable resources, improvements in customer service and platform functionality are necessary to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

service
63
value
61
quality
60

We monitor reviews for authenticity

Canada
1 review
1 helpful vote
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A great site to go to regularly for people in the entertainment industry. The site has been around for a long time and there is good reason it has.

Date of experience: December 1, 2017
India
1 review
0 helpful votes
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I need of to able actor
December 1, 2017

I am working in kirtanepandit llp chartered accountants audit assistant professional but i am intrest to work in the media as act in in a character basis so will u possible to help me.

Date of experience: November 30, 2017
Colorado
1 review
2 helpful votes
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Little R. O. I.
December 1, 2017

Over period of 3 years got 2 - yes, just 2 - productive interviews, neither of which yielded enough to cover subscription rate. Prefer to allocate my $$$ resources elsewhere.

Date of experience: November 30, 2017
Pennsylvania
1 review
0 helpful votes
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Just OK
December 1, 2017

While great customer service encompasses a chat/telephone call, I'm not that satisfied to not have received the end-of-the-year offer. I was told, "Sorry, but, it's for first-time subscribers only." WTF. I am a first-time subscriber. So, in essence, the customer was not really taken care of at the highest level of customer service!

Date of experience: November 30, 2017
New York
2 reviews
0 helpful votes
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Your paper is the best
November 30, 2017

Has every thing you want to know about the entertainment business I love the paper
It tells you everything you want to know about the movie industry the best information
You can get

Date of experience: November 29, 2017
New Jersey
1 review
1 helpful vote
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I had a positive experience with Backstage. It was a lot for me to sift through to find the jobs I wanted but I met some awesome people through it. It was definitely a good start to launch me into the world.

Date of experience: November 29, 2017
New York
1 review
0 helpful votes
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Great customer service
November 28, 2017

I spoke with Stephanie and was able to have my questions and concerns resolved with ease. While I enjoyed my Backstage subscription, I would suggest finding a way to verify certain casting calls/notices. I have encountered a few illegitimate Backstage invites.

Date of experience: November 27, 2017
GB
2 reviews
1 helpful vote
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Great support
November 28, 2017

All support team members were so friendly and helpful like a real friend. They want make sure you understand what you ask for and lead you in new experience. Thank you

Date of experience: November 27, 2017
New York
1 review
1 helpful vote
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Great CS
November 18, 2017

I began a chat with Stephanie and it was seamless. Thank you for your prompt response and assistance!

Date of experience: November 16, 2017
California
1 review
0 helpful votes
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I think that Backstage is awesome!

If this was really your career choice, it offers a lot of details what an actor needs to do to get the job. I just think that I need to put a lot of work on my own than just putting a headshot.

Date of experience: November 15, 2017
Elena M.
Louisiana
1 review
0 helpful votes
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I accidentally pick the wrong subscription and within a short time, they were able to issue a refund and I could set up the correct one. Amazing service!

Date of experience: November 15, 2017
New York
1 review
0 helpful votes
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Great Job
November 16, 2017

Thank you for great work. When I asked about cancelation it was fast and easy no headache. I will recommend this web site to my artist friends

Date of experience: November 15, 2017
Mississippi
1 review
0 helpful votes
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Gotten some decent paying gigs on this site, Very prompt when it comes to contacting the client, used it for about a year, wasn't a bad experience at all, got projects from the South east market up to New york

Date of experience: November 13, 2017
California
1 review
0 helpful votes
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Excellent service!
November 11, 2017

Apparently I had two accounts which I didn't know about. They gave me a full refund of the months I paid twice. Well done Backstage.

Date of experience: November 10, 2017
Germany
1 review
0 helpful votes
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Fantastic!
November 10, 2017

Fantastic, service was prompt and efficient. Looking forward to learn how I can expand my career with Backstage.

Date of experience: November 9, 2017
New York
1 review
1 helpful vote
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Brava!
November 9, 2017

As a first-time subscriber to Backstage, and a hopeful older newbie background actor, I really appreciated the quick response to my question. Kudos. I'm a fan!

Date of experience: November 8, 2017
New York
1 review
2 helpful votes
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Nice professional site!
November 8, 2017

I've been using Backstage for years. Actually have received many offers from this sites. It's also awesome when casting directors find you and call you in for dream roles which has happened to me many times! Its a little complicated at times but in my opinion you get what you put into this site. I wish it was a little more cost friendly for my actor's wallet lol but other than that I really enjoy and recommend this site!

Date of experience: November 7, 2017
New Mexico
1 review
0 helpful votes
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The site offers many listings for actors in film and stage, yet I received few actual jobs from all my applications, and the ones I did get I'm not sure weren't from local casting calls I attended for the same positions.

Date of experience: November 1, 2017
Canada
1 review
0 helpful votes
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A very professional site
October 30, 2017

This site is well made, well monitored and well updated. I only gave a 4, though, because it is really not geared towards Canadians very much.

Date of experience: October 29, 2017
India
1 review
0 helpful votes
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It was nice and helpful
October 30, 2017

I really like the quick response and how helpful Anna was. I got a friendly vibe that I could be open with my insecurities too. Also, since I'm new and have a long way to go, the conversation I had with Anna gave me a lot of hope since I had mentioned my doubt and the response I received was really nice. So I am satisfied and grateful :)

Date of experience: October 28, 2017

From the business

Find and apply to over 4,000 casting calls and auditions on Backstage, the most trusted platform for actors and performers. Get cast today.


backstage.com
Founded in 1960
Brooklyn, NY, United States
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