Backcountry

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California
1 review
0 helpful votes
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Corporate MBA types went full ret@rd
November 8, 2019

Rather than investing in their company to remain competitive they decided they'd rather sue to improve their bottom lines and remove competitors. Bigly sad.

Date of experience: November 8, 2019
West Virginia
1 review
6 helpful votes
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They are mean bullies
November 8, 2019

I have ordered from them in the past. NO MORE. Sued 10 small companies for using the word backcountry, including a women's avalanche education group. Just mean. Not protecting any brand. Suing companies that they should be partnering with, supporting.

Please- if you value small business, never order from them. They have hurt so many people. Caused inmeDurable hardship and misery. Just greed and wanting to bully.

Date of experience: November 8, 2019
Pennsylvania
1 review
3 helpful votes
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Used to be a good company
November 8, 2019

Now backcountry is a terrible company. Do not recommend them to anyone. I have been a customer since 2003 and have spent thousands on gear. They used to care about their customers and now they care about money and only money. They have done nothing but destroy peoples lives.

Date of experience: November 8, 2019
Canada
1 review
3 helpful votes
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Terrible
November 7, 2019

Absolute bully! The online retailer Backcountry.com is suing small businesses who also use the term backcountry' in their names. This includes many small adventure companies as well as the motorcycle non-profit BDR (Backcountry Discovery Routes). Please help the many small business who use the term "backcountry" in their name or product names and send Backcountry.com a message by boycotting their company. Backcountry' is a generic term that is widely used throughout the adventure industry and shouldn't be trademarked by anybody, this is totally nuts.

Date of experience: November 7, 2019
Mississippi
1 review
3 helpful votes
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Trash
November 7, 2019

A company that goes against what 'backcountry' should be about. As with the thousands of others, I will no longer utilize Backcountry. A weak statement doesn't account for your actions.

Date of experience: November 7, 2019
California
1 review
2 helpful votes
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This company was bought by a private equity group a couple years ago, and then began to aggressively track small family businesses using the word "backcountry" in their name. Many of which had no competing business or position with this mediocre e-commerce retailer.

This company is just another example of how corporate greed and misunderstood consumer spending can be leveraged to attack and destroy local businesses.

And the icing, they even went after two nonprofits that actually promote the lifestyle that this e-commerce retailer seeks to sell to!

I recommend using your spending dollars wisely... research the companies you spend with... your dollars are just like votes, and if you want to support local, passion driven businesses, spend your money there. There are so many benefits I won't get into here, but it's worth it.

Avoid Backcountry.com. I will never spend another dollar with them ever again.

Date of experience: November 7, 2019
Colorado
1 review
0 helpful votes
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Corporate Bully
November 6, 2019

Threatening non-profits that promote activities and awareness among people who probably come to your site to buy gear anyway? Really? C'mon man. Hopefully your great front line employees will be able to find new jobs. I enjoyed their customer service and support but unfortunately, the greedy corporate suits running the show seeking higher profits while ironically killing your company in that pursuit have made it clear that your company's values don't reflect my own so I will shop elsewhere.

The real backcountry... untamed, untrademarked, mother nature, was here long before your company existed and will be here long after it ceases to exist, which is probably a lot sooner than you might have imagined.

Date of experience: November 6, 2019
California
2 reviews
3 helpful votes
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When I found out they went after a woman run small business that promotes backcountry safety and education that was it. They are trying to destroy all the small businesses that grew from their love of the outdoors and our community because of what... using the word that describes the world we love to be in! How dare you BackCountry! It's NOT YOUR WORD! It's our world and you lost a whooooole lot of your customer base by turning into greedy pigs. Shame on you! How could you do this to the people you claim to support! DIsgusting! I am more than happy to spread the word to everyone I know to NOT use you for anything ever again.

Date of experience: November 6, 2019
Oregon
1 review
1 helpful vote
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Pissing off the wrong demographic
November 6, 2019

The use of lawsuits to bully other businesses over the term "Backcountry". It is a generic word widely used in the outdoor industry by many people, gear companies, guide services, and products since before backcountry.com even existed.

It had never been an issuer before and people understood that just because a product has the word backcountry in it does not mean it was produced or sold by backcountry.com specifically unless it was specifically labeled or branded with backcountry.com or its specific goat logo.

They will no longer get my business or get my recommendation to friends and clients as a place to find the gear they need.

Date of experience: November 6, 2019
Canada
1 review
1 helpful vote
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Wow, I am greatly saddened that this company is suing small companies and nonprofits for using the generic "backcountry" in their business names. These companies don't have the funds to fight back. I cannot, in good conscience, support backcountry.com. I will support companies that do the right thing.

Date of experience: November 6, 2019
Arizona
1 review
1 helpful vote
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Corporate bullies
November 6, 2019

backcountry.com's corporate bully tactics regarding the enforcement of the copyright of the word "backcountry" are reprehensible. I will be taking my business elsewhere and supporting ethical businesses that don't engage in this kind of nonsense.

Date of experience: November 6, 2019
North Carolina
1 review
1 helpful vote
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Backcountry needs to rebrand itself
November 6, 2019

If they have a problem with the fact they chose one word, which is a common term, as their brand name, then legally what should be happening is either they shut up or they have to rebrand. Other businesses should not be damaged due to their greed

Date of experience: November 6, 2019
Alaska
1 review
2 helpful votes
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Out of touch with the clientele
November 6, 2019

Clearly this company doesn't know the type of people that live for the outdoor. The petty crap they are trying to pull is aweful.

Date of experience: November 6, 2019
New Jersey
1 review
1 helpful vote
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Why would anyone support them?
November 6, 2019

Backcountry Has decided to trade mark this word and Sue anyone using it? What a joke! I could never support a company who would do something like this. I understand trade marking Except when is something so common. They picked this name because it was being used and now have decided to let no one else use it.

Date of experience: November 5, 2019
Illinois
1 review
1 helpful vote
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Boycott this company.
November 6, 2019

Garbage store that files petty lawsuits against small businesses. I was appalled to read about the 100+ lawsuit's this company has filed against small businesses that use the word backcountry.

Date of experience: November 5, 2019
Oregon
1 review
1 helpful vote
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Stay away from this company!
November 6, 2019

Recently, Backcountry.com has been trying to copyright the term "Backcountry". They have gone after many small backcountry organizations with lawsuits, demanding they delete the term backcountry from their name. This is outrageous!

Date of experience: November 5, 2019
Virginia
1 review
0 helpful votes
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Worst Experience in Shopping Online
November 5, 2019

Worst shopping experience ever. Been trying to contact them for over a week about a response to my order but still no resolution. No more backcountry for me.

Date of experience: November 5, 2019
Arkansas
2 reviews
2 helpful votes
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Terrible Company
November 5, 2019

NEVER shop at Backcountry.com or their affiliates EVER again! What a terrible business to be suing others for using the word "Backcountry". Childish!

Date of experience: November 5, 2019
Colorado
8 reviews
30 helpful votes
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Greedy bully
November 5, 2019

Backcountry.com is suing a large number of small businesses who use the term "backcountry" to describe their products or services. It has even gone so far as to sue Constellation Outdoor Education over a women-focused avalanche education clinic called Backcountry Babes. A greedy, corporate bully.

Date of experience: November 5, 2019
Washington
1 review
0 helpful votes
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Worst Company... EVER!
November 5, 2019

Support any other locally owned company but this one. Trying to destroy the Backcountry community. If it was possible to give them 0 stars, I would.

Date of experience: November 4, 2019

From the business

  • 1-800-409-4502
  • Salt Lake City, UTAH, United States
  • Founded in 1996