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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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The items came within a few weeks so that was good. Some are a little small and don't fit the way I was hoping. The arms on the dress were very small. Sometimes if things are made and sent from China you can't count on the sizes. I don't think I will buy things made in China especially clothing.
Ordering, confirmation and delivery was very good. I was very careful ordering sizes according to the size charts posted and even ordered up a size but still several pieces were too small. Generally good quality for the price.
Great, I always find what I am looking for. Been looking at these two items for a while.
It was touch and go weather I would be receiving this but it came and I love it...
Thank you
No mention of returns, no mention of type of fabric, etc
Fabric is cheap plastic, sizes are too large.
Customers pay for returns then pay for original shipping. Business rather give you a discount on your "next purchase"
No mention of returns, no mention of type of fabric, etc
Took about 2 weeks for delivery. Disappointed in fabric. Not stated in description. Not fitting well and will be returning for refund to my credit card.
The catalog images do not represent well the low quality of the fabrics
I am in the process of trying to make a return. They have not made it convenient to do so.
I've lost some weight, but based on other items that I am wearing, these items run small. The pants fit but not the shirt or dress. Planning to lose more weight so I kept them.
Tried to send back would not send a return label to me. Wanted to give me $30 on 100 material was poor quality does not look What they present on the web
Easy and simple to use. Prints on swimwear bright and of good quality.
This is the first time I've use this website and it was quite easy to check out
Merchandise I ordered did not fit me correctly which was fine……until I had to send it back…
I paid to have the merchandise sent back… They have confirmed they have received it but yet It's been over 30 days and I am still waiting for my refund…. Beginning to wonder if this is a scam business.
Poor quality item; no packing slip; no return information; incorrect return address on outer package; no response to my emails asking for return / refund info.
I choose to have credit to my account, after the dress didn't work out for me. I tried to pull it up but it shows nothing! Please show me where to find my credit so that I can order
Thank you
Roxanne
I am disappointed with items that I purchased and would like a refund.
2 dresses fit. One was too small and need to return it
The dresses are made with real thin fabric, they look very cheap!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members