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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Colorado
1 review
0 helpful votes
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Great customer service experience
April 23, 2024

Very delightful to deal with. She handled all of my issues in a very timely manner

Date of experience: April 13, 2024
Colorado
1 review
0 helpful votes
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Very happy
April 23, 2024

Received order in very timely manner. It took a while to track but it worked out ok.

Date of experience: April 13, 2024
Michigan
1 review
0 helpful votes
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Terrible
April 23, 2024
Updated review

Bad sizing, bad fabric, misrepresented colors, sizing. And misrepresented "easy returns"

Date of experience: April 13, 2024

My first order and it was easy
April 3, 2024
Previous review

My first order and it was easy.

Date of experience: March 24, 2024
Florida
1 review
0 helpful votes
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Ordered up because I rather have clothing a little loose than tight. Couldn't fit dress over my chest. Felt like a straight jacket. Ugh! XL was more like an XS.

Date of experience: April 13, 2024
Colorado
1 review
0 helpful votes
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Slow service
April 23, 2024

It has been almost a month and I still have not received my order. They did contact me to inquire if I had received it. I said no and they said sometimes it can take awhile due to customs etc.

Date of experience: April 13, 2024
Missouri
1 review
0 helpful votes
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Poor quality
April 23, 2024

The material is awful and the return process is frustrating and complicated.

Date of experience: April 13, 2024
Texas
1 review
0 helpful votes
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Returning 4 dresses
April 23, 2024

Oh I'll be specific: I emailed AZZLEE several times. They agreed since I had just received the dresses, which were huge on me. I only tried one on. (s) size. I paid for the FEDX return. The dresses were shipped within 2 days. Just yesterday the package was returned. The phone number on their label is not set up with voice mail. The address is exactly what the instructions were give to me in an email.
Monday, April 15th I will begin a charge back on my AMX cc.

Date of experience: April 13, 2024
California
1 review
0 helpful votes
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Nice style and fit for most part
April 23, 2024

Ordered several tops and pants. Fit was pretty good, maybe a bit small. Styles were nice and unique but some of the fabrics were unfamiliar and I'm not sure how to wash.

Date of experience: April 13, 2024
Kentucky
1 review
0 helpful votes
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Multi occasion dress
April 23, 2024

Love this dress! Feels so good on, easy to wear and doesn't seem to wrinkle out of the suitcase

Date of experience: April 13, 2024
Connecticut
1 review
0 helpful votes
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Perfect service. I will buy again
April 23, 2024

Easy process, I received a partial refund as I did not keep the dress but was not worth returning so I kept it and go Ave away.

Date of experience: April 13, 2024
Ohio
1 review
0 helpful votes
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It is a shade of purple, plum, lavender. What I ordered was shades of pink.

Date of experience: April 13, 2024
New York
1 review
0 helpful votes
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When the package finally arrived, I was very disappointed. The two garments' fabric were of poor quality. After contacting Azzlee, the return options the company sent me were unsatisfactory. Due to the above, I want a full refund -- I paid $55.98.

Date of experience: April 13, 2024
Indiana
1 review
0 helpful votes
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Dress was awful. I will never order again
Received the dress

Date of experience: April 13, 2024
Maine
2 reviews
0 helpful votes
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Fun and fresh wardrobe items
April 23, 2024

Fun and stylish clothing at an affordable price. My first order so hopefully quality and sizing meet expectations.

Date of experience: April 13, 2024
Hawaii
1 review
0 helpful votes
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First time order. Azlee size chart was not followed as specified in catalog. Catalog said Blouses ran smaller, so my Medium should have been a Large sent to me for Both Blouses when I ordered. Please correct!

Date of experience: April 12, 2024
Florida
1 review
0 helpful votes
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Product quality
April 23, 2024

I am pleased with the customer service side of this company but not 100% happy with the product. They did make a huge effort to refund me when I asked to return 2 items.

Date of experience: April 12, 2024
Texas
2 reviews
0 helpful votes
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Pleasant experience
April 22, 2024

Really nice choices! The tops and pants ran true to size and very stylish.

Date of experience: April 12, 2024
North Carolina
1 review
0 helpful votes
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Sizing issue
April 22, 2024

Ordered 3 dresses. 2 small and 1 medium. Both a small and medium were right on arms. I know this came from China and they are usually smaller. I was able to return them and am
Waiting for the refund.

Date of experience: April 12, 2024
Indiana
2 reviews
0 helpful votes
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Pants did not fit. Not easy to return
April 22, 2024
Updated review

Credit card could be easier. Had to go back and forth about the return. Just answer my question

Date of experience: April 12, 2024

Credit card could be easier
April 2, 2024
Previous review

Credit card could be easier

Date of experience: March 23, 2024
South Carolina
1 review
0 helpful votes
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Mildly pleased
April 22, 2024

The denim is much heavier and stiffer than I thought it would be. The picture made it look like it was soft and flowing.

Date of experience: April 12, 2024