Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Azzlee

Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
grey stargrey stargrey stargrey stargrey star

Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow DIANE U.
Unfollow DIANE U.
Share Review
Report Review

First time ordering
March 26, 2023

It was a good experience and I will definitely order again.

Date of experience: March 26, 2023
Tennessee
2 reviews
0 helpful votes
Follow Laura M.
Unfollow Laura M.
Share Review
Report Review

5 stars
March 26, 2023

Excellent service. Super fast shipping. Would shop with again.

Date of experience: March 26, 2023
France
1 review
0 helpful votes
Follow Céline Y.
Unfollow Céline Y.
Share Review
Report Review

Très bonne expérience
March 26, 2023

Premier achat dans cette enseigne, je ne regrette pas! Je passerai de nouvelles commandes c'est sûr!

Date of experience: March 26, 2023
Washington
1 review
0 helpful votes
Follow Barbara I.
Unfollow Barbara I.
Share Review
Report Review

Review
March 26, 2023

Okay...still waiting on gift card in exchange for 2 items i needed to return

Date of experience: March 26, 2023
Oregon
1 review
0 helpful votes
Follow Constance D.
Unfollow Constance D.
Share Review
Report Review

Not what it thought it was
April 25, 2023

Not happy with my purchase. Will donate to a charity.
I don't do rayon and polyester; I thought the suit was made of linen-like material with cotton, which would have been better

Date of experience: March 26, 2023
Colorado
1 review
0 helpful votes
Follow Frances S.
Unfollow Frances S.
Share Review
Report Review

Fabric
March 26, 2023

The pants are good but the top is poor quality fabric

Date of experience: March 26, 2023
South Carolina
3 reviews
0 helpful votes
Follow Charlotte B.
Unfollow Charlotte B.
Share Review
Report Review

New dresses.
March 26, 2023

Everything was great.I would recommend Azzlee to all my friends and family, if they are interested in new clothing.

Date of experience: March 26, 2023
Kentucky
1 review
0 helpful votes
Follow Becky Y.
Unfollow Becky Y.
Share Review
Report Review

After ordering the outfit, it came in fairly quick. The set was supposed to be an extra large, but when I received it pants are way too small. Definitely not an extra large. Would like to return.

Date of experience: March 26, 2023
Canada
1 review
0 helpful votes
Follow Linda R.
Unfollow Linda R.
Share Review
Report Review

Buyer beware
April 25, 2023

Can't return item as it's too small
Do not want to negotiate how much money I want back

Date of experience: March 26, 2023
Georgia
1 review
0 helpful votes
Follow Elizabeth G.
Unfollow Elizabeth G.
Share Review
Report Review

Nice clothes
March 26, 2023

The tops I ordered were too small in the bust line. I am sending them to my daughter and will reorder.

Date of experience: March 26, 2023
Connecticut
1 review
0 helpful votes
Follow Enza R.
Unfollow Enza R.
Share Review
Report Review

Difficult to work with
April 25, 2023

I have been communicating over a week trying to get a return policy and address in order to return my entire purchase, your sizes run small, so nothing I purchased fits. Please send me the return address and proper instructions, in one email response, so that I can ship the items back on Monday or Tuesday so that I can get my full refund.

Date of experience: March 26, 2023
Illinois
1 review
0 helpful votes
Follow Cindy L.
Unfollow Cindy L.
Share Review
Report Review

Return
April 25, 2023

Need to return. Did not like fabric and I can't think of 50 words to say. I don't like the fabric.

Date of experience: March 26, 2023
South Carolina
1 review
0 helpful votes
Follow Faye C.
Unfollow Faye C.
Share Review
Report Review

Fine service
March 26, 2023

I have a new email and do not want a lot of advertisements. I messaged the company and was assured my email would not be shared or sold. I have placed another order and expect it will be handled professionally like my first experience.

Date of experience: March 26, 2023
Florida
1 review
0 helpful votes
Follow Mel W.
Unfollow Mel W.
Share Review
Report Review

Merchandise
March 26, 2023

Google shows this company as being US based, however, the product is made in China and is shipped from there. There are no name tags/designer markings on the clothing.

Date of experience: March 25, 2023
Arizona
1 review
0 helpful votes
Follow Jan J.
Unfollow Jan J.
Share Review
Report Review

Disappointing
April 25, 2023

I am disappointed. I need to return 3 items because they do not fit and it is impossible to get an address or return the items to for a refund of my money.

Date of experience: March 25, 2023
Arkansas
2 reviews
0 helpful votes
Follow Marty Z.
Unfollow Marty Z.
Share Review
Report Review

Kind of disappointed
April 25, 2023

Not much fit. I did some alterations. Kind of disappointed.

Date of experience: March 25, 2023
Missouri
1 review
0 helpful votes
Follow Marcy T.
Unfollow Marcy T.
Share Review
Report Review

I have concerns
April 25, 2023
Updated review

I need to return 3 out of 4 items as the fit is not comfortable for me. Once I told them this they have not responded with an address to return items to for a refund. I'm afraid I'm going to have to dispute this thru my credit card.

Date of experience: March 25, 2023

I'm excited to receive my order
March 6, 2023
Previous review

I'm excited to receive my order. Shirts are beautiful and I hope they are well made and sized appropriately.

Date of experience: March 5, 2023
Minnesota
1 review
0 helpful votes
Follow Kathy B.
Unfollow Kathy B.
Share Review
Report Review

Product review
April 25, 2023

I ordered 3 items. I am keeping 2. The third top was no where NEAR the fabric that is shown in the advertising photo. Wanting to return this itme. I followed the AZZLEE instructions only to find that the email provided is UNDELIVERIABLE. NOT good business practice.

Date of experience: March 25, 2023
Illinois
1 review
0 helpful votes
Follow Debra Q.
Unfollow Debra Q.
Share Review
Report Review

Disappointed
April 24, 2023

Your clothing doesn't match the right size. I normally wear an 18-20 which by most standards is an 1X. I ordered a 2X. They were way too small!

Date of experience: March 25, 2023
Oregon
2 reviews
0 helpful votes
Follow Laura Y.
Unfollow Laura Y.
Share Review
Report Review

Discount coupon was rejected so did not receive advertised discount on items

Date of experience: March 25, 2023