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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Tennessee
1 review
0 helpful votes
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Bad
March 28, 2023

Don't use this company size won't fit and you'll never hear back from them you will not get refund or exchange I'm going on two months I'm trying to get somebody to get back with me on my refund or to even return it

Date of experience: March 28, 2023
New Jersey
1 review
0 helpful votes
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I was disappointed with the quality of the clothing. I had hoped for a better outcome and am trying to return 2 of the 4 items I ordered. They definitely are made for tall, slim women, which I am not (I'm 5'). I can see these working for others, just not me.

Date of experience: March 28, 2023
Missouri
2 reviews
0 helpful votes
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Fun to wear.
April 27, 2023

The size is accurate. Quality is good. Found something I liked.

Date of experience: March 28, 2023
Illinois
1 review
0 helpful votes
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Worst customer service
April 27, 2023

I ordered items and have been trying to return them for weeks. They keep sending apologetic emails asking if I want to keep items with a big discount. I keep asking for address to return. Feels like they are stalling

Date of experience: March 27, 2023
Canada
1 review
0 helpful votes
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Very Unhappy
March 28, 2023

It took a long time to receive the top. The top was very disappointing. Looked beautiful in the photograph with the gold sparkling part of the design however the top I received didn't have one single gold sparkle on it. The area of the top that was supposed to be gold was a putrid green/beige colour. The top I received was very unattractive. The top didn't fit me either. It was to tight. I wouldn't of worn it even if it did. Very disappointed in the top I received. It looked so beautiful in the picture and the one I received was ugly.

Date of experience: March 27, 2023
New York
3 reviews
0 helpful votes
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Great Shirt
March 28, 2023

It was great. The shirt is very soft. The colors are very bright.

Date of experience: March 27, 2023
North Carolina
1 review
0 helpful votes
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Do not order from this company
April 27, 2023

Clothes & fabric are cheap and poor customer response; tracking was horrible

Date of experience: March 27, 2023
Florida
1 review
0 helpful votes
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Not much fits.
April 27, 2023

Overall the clothes are cute, unfortunately pretty much everything I bought doesn't fit. I ordered my usual size but nope. I think the clothes run smaller than the size listed. Also the fabric is very stiff for cotton. It might soften after washing, maybe? But I won't know since everything has to go back.

Date of experience: March 27, 2023
Arizona
1 review
0 helpful votes
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Didn't like sizing or material. Xtra large size on shirts fit like a double or. Triple X-Large except for the sweatshirt which fit very tight and was slinky material instead of sweatshirt material.

Date of experience: March 27, 2023

Fun shirts
March 8, 2023
Previous review

Fun shirts

Date of experience: March 7, 2023
Mississippi
1 review
0 helpful votes
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Love the look of your clothes! But would not recomend this site because of sizing and also I read in 'returns ' I have to pay
Return shipping.the label in pants is size small.that is the company's mistake. And sizing being too small is not my mistake.I checked the measurement before I ordered and ordered my measurements.

Date of experience: March 27, 2023

Love the look of your clothes!
March 3, 2023
Previous review

Love the look of your clothes!

Date of experience: March 3, 2023
Florida
1 review
0 helpful votes
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I bought these pants to travel to Asia in, they won't be going.

Date of experience: March 27, 2023
Arizona
1 review
0 helpful votes
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Substandard, Buyer beware!
April 27, 2023

So disappointed, after a very long wait for the blouse to arrived, I wanted to cry after seeing the cheap fabric and substandard workmanship. The blouse is completely see through. Your styles are appealing, but the quality of your merchandise is not for me.

Date of experience: March 27, 2023
Mexico
1 review
0 helpful votes
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My experience has been very good so far, only now I need to return the items I ordered and would appreciate a response...thank you...Love the overall whole experience!

Date of experience: March 27, 2023
North Carolina
1 review
0 helpful votes
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Wonderful experiance
March 27, 2023

Very easy website overall experience was very easy.

Date of experience: March 27, 2023
Virginia
1 review
0 helpful votes
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Dress return
April 26, 2023

Trying to return a dress that didn't fit properly on March 18,2023. Waiting for dress return approval.

Date of experience: March 27, 2023
Louisiana
1 review
0 helpful votes
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Easy to order and the clothes came in pretty quickly. Overall quality of the fabric was less than I expected.

Date of experience: March 27, 2023
Michigan
1 review
2 helpful votes
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Nothing More to Say
April 26, 2023

NA — I really don't have anything more to add. Hopefully I'll return to shopping in person at stores in my community, since ordering things from ads on Facebook is not working out well for me.

Date of experience: March 27, 2023
South Carolina
1 review
0 helpful votes
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Dissatisfied
April 26, 2023
Updated review

These items were very attractive in the online ad, but when I received them, none of them were cut according to the size guide. I ordered 1 size larger than I normally wear, but I was unable to set them on. I am returning all the pieces.

Date of experience: March 27, 2023

Easy order
March 7, 2023
Previous review

Easy order

Date of experience: March 7, 2023
Wyoming
1 review
0 helpful votes
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Okay
March 27, 2023

Sending back, too small but was a beautiful outfit.

Date of experience: March 27, 2023
Washington
1 review
0 helpful votes
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Customer Service
April 26, 2023

Experience overall is ok. Kind of slow on the shipping when it stated it was coming from California to Oregon and very slow on communication. Have not finished my return so hoping that goes smoothly.

Date of experience: March 27, 2023