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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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The dress took longer then I expected. But it was worth the wait. It will be great for
Parties this summer and on vacation.
Loved how quickly it was to order this. Hope I am as happy with the dress.
Clothing is not great quality and sizing is very different piece to piece. I ordered the same size in everything and some fits and some doesn't. I am disappointed
There is a large assortment of tops and pants. I was able to find what I was looking for so easily!
Did not receive rings; no packing slip. Material for dress and blouse too thin.
I was so disappointed in the dress and coverall. They make the pictures to look better than the actual outfits themselves. Very deceiving. It was very poor quality and I won't be wearing it.
Waiting to get approval too return this order as they are to small. I went by size chart. I do not like most of the material...colors were very nice.
It took a long time to receive my shirt. I love the quality of the shirt. Unfortunately my shirt is too small and I need to exchange it for a large
Shopping was easy and I received pretty quickly. The pants fit great but the bottom of the pant leg is not as shown in picture. They are too wide to cuff.
The package arrived well but I don't like the cut of the items.
Hello, I want to return the three items of my order.
On your site I can't find the feedback. Tell me how I should proceed.
Thank you.
Sonia Bozier
Tout est parfait Faut juste que les repasse et c'est super joli
3 articles sur 4 sont bien je n'ai rien d'autre à dire
Très satisfaite pas de problèmes de livraison...les produits sont à la hauteur de mes attentes
I did receive my order and both items are beautiful. However, I did not order the correct size so I am paying forward to my daughter. Loved both items though.
I should have know better than ordering from Azzlee.
I'm not impressed with the items I received but they aren't making it easy to return them.
Lesson learned.
The sizing is completely under sized. The picture shows over another top. It has to b worn alone.
Disappointed
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members