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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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The half sleeve floral was good quality but too small and the polka dot shirt was poor quality and too big. I need return information and instructions.
So far I do like the styles. Now I just hope everything looks as good as the pictures.
Produit conforme à mes attentes! Rapport qualité prix et rapidité d'expédition!Merci beaucoup
Disappointed that no shipping return information was included in packaging when purchase did not fit.
As it was my first purchase at Azzlee, I was concerned about the quality of the products and the efficiency of delivery. But everything went perfectly
Not satisfied and disappointed. I thought I would look beautiful in my outfits.
Ordering was fine. Delivery was about 3 weeks. Products are not true to size.
Disappointed with the fabric and colors look faded compared to the pictures
So far, so good! All I have done is completed your forms
Friendly website with great styles to choose from! I hope they fit nicely as I think the bust sz. For a LARGE seems too big!
Pretty good. Was a bit worried about the shipping it was long with no word if it was coming. Took 2 weeks to get to me
Item is too small for size guideline, emailed to find how to return item for exchange and procedure email totally unacceptable for return with extra costs for exchange. A complete waste of time and money. Won't be caught again.
The order also took awhile to come….the web site is easy to follow, but items did not have the quality I expected.
Found this site on Facebook and loved the ease of shopping.
Very smooth experience from placing my order to receiving it. Thanks guys. I'll order again
Took long to get and the clothes are really poor quality
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members