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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Virginia
1 review
0 helpful votes
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Cute shirts
April 4, 2023

Fit almost to size, one was a little smaller than the other although they were the same size. Nice soft material, good for casual or dress.

Date of experience: April 3, 2023
California
2 reviews
0 helpful votes
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Not fitting
May 4, 2023
Updated review

Have fears nothing will fit right
Everything too small

Date of experience: April 3, 2023

Have fears nothing will fit right
March 12, 2023
Previous review

Have fears nothing will fit right

Date of experience: March 11, 2023
Texas
1 review
0 helpful votes
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Disappointed
May 4, 2023

I waited a long time for my dresses and planned to take them on a trip to South America, but they were to large and the material wasn't the best. They were big, cheap material and cheaply made.

Date of experience: April 3, 2023
New Jersey
1 review
0 helpful votes
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No Follow Through
May 4, 2023

The order was placed and received within the estimated time frame. However, the return policy is not as timely as the purchase. I followed the directions given on the website and received a reply asking for additional explanation. Explanation sent and now I am waiting for over a week for confirmation of the info and the process to follow.

Date of experience: April 3, 2023
New York
1 review
0 helpful votes
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I placed my order on March 10,2023. The item was received on March 24,2023. I began my "correspondence" with you on March 24th. I explained that I wished to return my item to you as the dress and duster were way too small. I was over 4 hours trying to reach someone at service@ Azzlee.com. I discovered that I had to "request approval" to return an item and instructions would be forwarded to me as to how to proceed. Subsequently I received "offers" of reductions in the price of the item from 20% - 50% and I could keep the item. WHY WOULD I WANT TO DO THAT? I persisted in my responses that I wanted a full refund of the purchase price and I would pay the return shipping expense. After close to week of back and forth e-mails, I finally received the needed Product ID ( I already had the Order Number) and a correct return address. There was NO packing slip or invoice in the package when I received the item and I NEVER received any info on their convoluted return policy until I specifically asked for it. Also in addition to being too small the item had NO quality at all. The fabric was cheap as was the skimpy construction on the item. It is true that you get what you pay for! This was No bargain!

Date of experience: April 3, 2023
Illinois
1 review
0 helpful votes
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Spring outfit
April 3, 2023

Shopping easy but delivery but within time stated.
Just like quicker.

Date of experience: April 3, 2023
Oklahoma
1 review
0 helpful votes
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Horrible
May 3, 2023

Size doesn't fit and fabric see through. Customer service is not responding to my order return request

Date of experience: April 3, 2023
Utah
1 review
0 helpful votes
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Easy to order
April 3, 2023

Liked my purchases! The blouses are very well made. The dress is soft and also well made.

Date of experience: April 3, 2023
Texas
1 review
0 helpful votes
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Navy pants
April 3, 2023

I haven't worn them yet so can't rate this product

Date of experience: April 3, 2023
Arizona
2 reviews
0 helpful votes
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Re: AZL*******40940
May 3, 2023

Scam. BEWARE. DO NOT ORDER FROM THIS COMPANY! Return address on package is wrong per company. Returned via UPS. Unable to get pkg back. Dresses did not fit. Lost my money. Asked multiple times for return address; NO RESPONSE. BEWARE!

Date of experience: April 3, 2023
New York
1 review
0 helpful votes
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Too small
May 3, 2023

I waited a very long time for my order to be shipped and then to arrive

Date of experience: April 3, 2023
Arkansas
2 reviews
0 helpful votes
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Size
May 3, 2023

Quality isn't very good
Size is way smaller than normal

Date of experience: April 3, 2023
District of Columbia
2 reviews
0 helpful votes
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Sizes need relabeling for US
April 3, 2023
Updated review

Cute shirts. Way too small for a 12/14. More like 6/8

Date of experience: April 3, 2023

Nice display of the clothing
March 14, 2023
Previous review

Nice display of the clothing. Good prices.

Date of experience: March 14, 2023
Florida
1 review
0 helpful votes
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Takes to long to ship I still have not received my last 2 orders

Date of experience: April 3, 2023
Kentucky
1 review
1 helpful vote
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Order a size up on everything
May 3, 2023

So far, not overly impressed. The quality isn't what I am used to nor is the customer service. I have contacted via email asking for a return label/order number and no response.

Date of experience: April 3, 2023
South Carolina
2 reviews
0 helpful votes
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Quality not as pictured
May 3, 2023

Would not recommend. Return process should be made easier.

Date of experience: April 3, 2023
France
1 review
0 helpful votes
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Achats
May 3, 2023

Un peu déçue de la qualité des tissus par rapport aux prix payés.

Date of experience: April 3, 2023
Texas
1 review
0 helpful votes
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Floral dress
May 3, 2023

The photo on the site is deceiving. The color I received was nothing as pictured. The quality and fabric is disappointing. The size is accurate. Will not shop your site again.

Date of experience: April 3, 2023
Texas
3 reviews
0 helpful votes
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Sleeveless Tops
April 3, 2023

Looking for sleeveless tops - initially worked but then when I 'continued shopping', I could only see sleeved tops. I would have bought more.

Date of experience: April 3, 2023
Texas
1 review
0 helpful votes
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Unsatisfied nothing of what I've expected and having the hardest time getting a return address in order to get a refund. Your company instead keeps offering me other offers and all I want is an address & instructions to return everything and get a full refund but your company is refusing to comply, I'm still waiting

Date of experience: April 3, 2023