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AVS4YOU has a rating of 3.1 stars from 198 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AVS4YOU most frequently mention video editor, support team and customer service. AVS4YOU ranks 1st among Audio Converter sites.
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I lost my AVS programmes when my computer failed, I sent a request to AVS to have them reinstalled and received a reply within 24hrs with how to do it.
All reinstalled in about 30 mins, excellent support. Thanks.
My experience with the AVS Editor was been a little rough in the beginning. I had some issues with the software when rendering, which however where pretty quickly resolved by the good support AVS has :) Despite of the problems the software now runs smoothly and works perfect for me!
Would've been better if it worked right out of the box, but I guess today with the variety of technology we have it's almost impossible.
I am very fond of this piece of software - very easy to use make neat professionel looking marketing material with. Lots of different options.
I had purchased the unlimited plan a few years back and had used my old email address. When I moved, I didn't update my email address with AVS software on my laptop because the software worked so well that I didn't think about it. Anyway fast forward 3 years and my laptop needed to be replaced... Problem - I no longer had access to my old email. So I couldn't activate my software on my new laptop. I contacted the company and explained the situation and the next day, I received an email to my new email address with detailed instructions on activation, which worked perfectly. Thank you, I would give you 6 stars, but 5 is as high as it goes.
I love this software does everything for me! From photo edits to correcting my messed up attempts at making scenery and family picture videos, The video editor, takes the motion frames and stabilizes them, correcting the blur problems. Don't use anything else!
Really Great Customer Support!
Thank you so much!
I have used their products for over 5 years and the two times I contacted support, they were on top of it.
Great suite of packages... awesome, with tremendous support
It's fantastic to have a great product backed up by a support mechanism that not only responds, but actually strives to address and resolve any issues.
So helpful, I asked a question that was worrying me pre upgrade as I use all the avs products and love them re win10, tess answered quickly and reset my activation key, just so helpful and IT WORKED...
Many thx
I've been using the AVS suite for a little more than two years now. My publisher required that I use Camtasia for video editing and audio rendition. Both sucked, in spite of their high price. Working with them was twice as difficult. So I did everything in AVS Video Editor and Audio Editor, then imported the results into Camtasia and output the file. They never knew the difference and I never told them. Last week, I had to rebuild my system and used a different OS. Naturally, the license key didn't work, so I contacted support. 24 hours later, no questions asked, I had a reactivated license key and now I'm back to work on my next project. In about six weeks, I'll import the files into Camtasia create the final file.
I've been using the AVS4You media suite for almost 5 years and have had several frustrations over the course of time. On every occasion, I received quick responses from the AVS4You support team. There were a few times that it took multiple messages to resolve the issue, but I was able to resolve every one of them. The last one I had was due to a change in the registry on my PC and rolling back the computer to an earlier date resolved the issue. Always remember that the more information you can share with the support team, the easier it is for them to help you troubleshoot. AVS4You continues to be the most user friendly audio/video editing suite I've ever used.
Dear Paige,
We appreciate your opinion.
Is there anything we can do to change your opinion about us for the better one? We are always glad to offer you flexible solution to your requests.
Your opinion is really important for us.
Thank you for your understanding and cooperation.
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Had to reinstall Windows in my computer and AVS4YOU support service helped a lot providing a fully functional licence key in a few hours. I recommend their software and their cusrtomer service.
I have, had this program installed on my computer for several years. I did not use it very much because I did not want to take the time to learn the program. Recently I began needing to convert lots of video and I began searching for a good conversion software program. I didn't realize that avs4you Video Converter was just what I was looking for until I read about it in a software computer ad. I am now using the Video Computer on just about all of my auto/video projects, and I am pleasantly surprised at the many functions included in this program, and my fear of learning to use the programs was solved quickly. I have found that the programs are designed logically and therefore easy to learn.
When I started to use this program again, I downloaded the update. Then I ran into a problem trying to re-enter my registration code. I contacted support and they supplied me with all the information that I needed to register. However I still couldn't register. Again they sent what I needed. Again it would not register. Then I started looking for other problems and found out that the remote access device was not working correctly on my computer. Got that taken care of and the program took the registration code and everything is now working great.
From the beginning Customer Service has done a great job. They were always emailing information and rapidly responding to all of my questions. I would not ask for more from customer support.
The Video Converter is a good buy, but you get (I believe10) more programs in the avs4you pack. I have been very happy with avs4you and the programs they offer.
A VERY GREAT EXPERIENCE. THANK YOU avs4you.
Bobby Eastridge.
Nach Umstellung auf Win10 hatte der Converter Probleme selbsterstellte Dateien im mkv Container zu öffnen. Durch Dateiaustausch und konsequente Kontaktaufnahme des Serviceteams konnte dieses Problem ebenso wie das im Lösungsprozess auftauchende Problem der fehlerhaften Vorschau anderer Dateien als transprortstream gelöst werden.
Die Ansprechpartner waren kompetent und hilfsbereit. Die Antworten klar formuliert und auch für "normale" Anwender umsetzbar.
Danke
I have used AVS4YOU Software for a number of years now and can't fault it. I have just bought a new all in one pc with win 10, and after installing my software back in, i noticed that some of the interfaces were so small that you could hardly use them. I contacted AVS4YOU Support and the reply was very fast, and with their help the problem was solved immediately. Great software and great service, you will not regret using this software company.
I have been using AVS Video Converter since many years. Whenever I needed some help using more details of this software I always got a prompt reply from a knowlegable expert. I do not know any other Software product that gives such immediate and useful Support.
I've used the AVS4YOU for over 2 years and still haven't found anything this software can't do. Top of the line software, an extremely affordable lifetime license, and excellent technical support have won me over as a lifelong fan.
I really recommend AVS Video Editor for beginners and even professional movie makers. You have no idea how many movies I made/edited with it. I'm using it from 2013 and I still didn't uninstall it. It's just too great! From simple slideshows to professional chromakey techniques, AVS Video Editor has everything a movie creator would like to have! Again, I recommend it! I also added deleted scenes and edited some things in movies. From transitions to effects or even great texts and samples, you can't be dissapointed of it. Five stars! :)) ))))
I was having trouble extracting audio from a video clip so AVS sent me an audio editor which will work, Thanks for the support.!
I'm an audio visual professional. I use the video converter extensively and also the audio converter with occasional use of the other products in the suite. I found them very reliable, intuitive and very reasonably priced. For a no fuss, no nonsense set of a/v tools you can't go wrong.
Answer: Hello, Thank you for the message. Please note, according to our License Agreement AVS4YOU Software is licensed on a per-computer basis: http://www.avs4you.com/license-agreement.aspx However, we invite you to contact our Support Team to get more detailed information: http://support.avs4you.com/Support.aspx They are always ready to assist. Thank you in advance.
Answer: Hello Denny, please contact AVS support team at https://support.avs4you.com/Support.aspx
Answer: Hello Freddy, it is necessary to download AVS programs. Please follow this link http://www.avs4you.com/downloads.aspx.
Answer: Hi Michal, please contact AVS support team at http://support.avs4you.com/StartWith.aspx.
Answer: Hello John, unfortunately AVS software does not let you convert video directly from the Internet. You have to download it first.
Answer: Hello, thank you for your question. In order to edit sounds please use filters and audio effects of AVS Audio Editor. You can find the detail instructions here: http://onlinehelp.avs4you.com/AVS-Audio-Editor/Working/EffectsFilters/overview.aspx If you have any other questions please contact us in our Support System. Best regards.
Answer: Hello, please specify both your emails and we will try to find you in our Support System. Best regards.
Answer: Hello, Thank you for your question. Please find the instructions how to record audio in AVS Video Editor http://onlinehelp.avs4you.com/AVS-Video-Editor/Features/EditingVideos/Audio/RecordingVoice.aspx. Please let us know if we could be of any further assistance
Answer: Dear David, Thank you for your question! We'd recommend you to contact our Support Team to get the detailed information and resolve the issue: http://support.avs4you.com/Support.aspx Kind regards
Answer: Dear Kegang, Thank you for the message. AVS4YOU Software is licensed on a per computer basis. Here is the EULA: http://www.avs4you.com/license-agreement.aspx Best regards
AVS4YOU.com is a website offering you the best software products by Online Media Technologies Ltd., a developer of software for digital video and multimedia processing.


Dear Aleksandar,
We appreciate your opinion.
Is there anything we can do to change your opinion about us for the better one? We are always glad to offer you flexible solution to your requests.
Your opinion is really important for us.
Thank you for your understanding and cooperation.
Best regards.