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Autoeurope.de

1.0

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Autoeurope.de Reviews Summary

Autoeurope.de has a rating of 1 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases.

Switzerland
3 reviews
8 helpful votes
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As most married women, I have my maiden and married names. My passport has them all but most other things like credit card only have a first and last, not my four family names.
My reservation was flagged because of the 'inconsistency' of the family names.
I agreed to the security check by having my photo taken, then holding up my passport, my driver's license and then my credit card used for that payment which happened to have my first and last names only.
After multiple back and fro emails, they asked me to cancel my reservation!
The German based customer support guy proceeded to give me a lecture on what my responsibilities are as a married woman: Make sure when you get married you have all your credit cards and documents read exactly the same, including the four family names!
Very rude and provincial guy who clearly doesn't understand the issues women have to go through when marriage screws up their identity!

Date of experience: June 6, 2022
NL
2 reviews
2 helpful votes
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Rent a car for 3 days for 115 euro, but they charged me 120 euro extra for deliver the car just 25 minutes too late (time after inspection).
When i complained about this very high fee, they just told me that i did sign for that #@#&$

Date of experience: November 9, 2016