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Autoeurope.de Reviews Summary
Auto Europe ist einer der weltweit bereits am längsten etablierten, internationalen Mietwagen-Vermittler. Dies bedeutet, dass wir unseren Kunden Fahrzeuge bei Vermietern in 190 Ländern weltweit vermitteln. Das bedeutet, dass Sie eine maximale Auswahl zu niedrigsten Marktpreisen erwartet. Auto Europe ist seit 1954 im Autovermietungsgeschäft tätig und pflegt enge Kontakte zu allen großen Autovermietern wie Avis, Hertz und Europcar.
This summary is generated by AI, based on text from customer reviews
As most married women, I have my maiden and married names. My passport has them all but most other things like credit card only have a first and last, not my four family names.
My reservation was flagged because of the 'inconsistency' of the family names.
I agreed to the security check by having my photo taken, then holding up my passport, my driver's license and then my credit card used for that payment which happened to have my first and last names only.
After multiple back and fro emails, they asked me to cancel my reservation!
The German based customer support guy proceeded to give me a lecture on what my responsibilities are as a married woman: Make sure when you get married you have all your credit cards and documents read exactly the same, including the four family names!
Very rude and provincial guy who clearly doesn't understand the issues women have to go through when marriage screws up their identity!
Rent a car for 3 days for 115 euro, but they charged me 120 euro extra for deliver the car just 25 minutes too late (time after inspection).
When i complained about this very high fee, they just told me that i did sign for that #@#&$
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