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Georgia
43 reviews
192 helpful votes
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Non existent customer service
April 27, 2017

I am looking for a car to buy so I got an account with autocheck.com to check the history of the vehicles I am looking at. After logging out once, I came back on the next day to log back in. It said while I was trying to log in that I had the wrong password.

No big deal. I would simply have to get a new one. So I submitted for a new password. I did it twice in one day and have gotten no email to let me set up a new password.

I tried again a few days later. Same thing. No link has been sent to me to set up a new password.

I tried a third time a few days later. Same result.

It took a week and a half for them to contact me.

When I finally did get the situation with my password resolved, it was much cheaper than carfax and insightful.

Date of experience: April 27, 2017