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AuctionEssistance
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AuctionEssistance
auctionessistance.com
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Reviews

3.4
Reviews 62
5 Stars
53%
4 Stars
17%
3 Stars
3%
2 Stars
3%
1 Star
24%

Germany
1 review
13 helpful votes
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Horrible cusomter service
April 24, 2017

I just spoke with an online agent on their site and he literally typed "Blocked $#*!" and then banned my IP. All I did was ask him a question as a returning customer. Never buying again. Anyone who reading this I suggest you don't as well.

Date of experience: April 24, 2017
Germany
1 review
11 helpful votes
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What a bunch of pricks
April 23, 2017

I asked a simple question that the Chat "Agent" was apparently too stupid to properly answer and the only thing that came from him wasn't helpful at all, and that in a extremely rude tone. How can someone with this attitude be in charge of helping costumers? And i got banned because i asked him if he always was that rude, how can someone be so thin skinned? And how are people supposed to trust someone like that with their money? Well actually i'm not surprised that people who make a living out of shady businnesses are slimy scummy pricks themselves so just stay away from this site

Date of experience: April 23, 2017
Ricky P. — AuctionEssistance Rep
over a year ago

I suggest before making such a claim to back up your statement. You chatted in with one of our agents and purposely used foul language with them. Calling us pricks and saying we were rude is pure false. You were blocked because the agent told you to cut the use of foul language. See here for proof: https://gyazo.com/ab4aa92124781a3f9e74cbf735ae4ef5

Next time you want service, treat others with respect instead of attacking them when they are trying to assist you.

Illinois
1 review
5 helpful votes
Follow Allen E.
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VCC Works But Had Some Issues Initially
April 18, 2017

VCc was emailed to be within 24 hours as promised. Attached it and waited for the code. After 3 days they told me it didn't show even though I added it correctly. So there is 3 days of my time gone, but they issued a replacement. So yet again another 3 days to wait.

Luckily this time the expuse code showed up and was able to complete the verification. Pretty satisfied, just wish they would offer an instant version for international users. 3 days a bit too long especially when you anticipate a large amount of payments to the account.

Date of experience: April 17, 2017
Illinois
2 reviews
1 helpful vote
Follow Gary S.
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I came across this website after I bought from openvcc. Openvcc sucks as they don't respond or provide you a quality vcc. Should have searched the reviews on them first before buying, but I learned the hard way. Came across Auction Essistance after someone who got scammed by Openvcc tried them.

Was hesitant at first because I got scammed already, so spending money was not my option.

But just decided to contact them anyway as I needed to accept money that same day. Went through the procedure and got the vcc details over chat.

Added it and got my expuse code within a few minutes! Pretty fast and easy, very surprised.

Would not hesitate to buy again if I ever encounter an issue.

Openvcc is just cheap crap, would not buy no matter how cheap they sell them for.

Date of experience: March 30, 2017
Illinois
2 reviews
3 helpful votes
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Had bought a deposit VBA and received it within 24 hours. Waited on deposits for 2-3 days but didn't get any deposits from them. Contacted them on chat and wanted to see why which turned out to be an issue with the bank. They did offer to replace with an instant VBA which I got within 24 hours so I didn't need to wait another 2-3 days. But in the end, it all worked out. Got the account verified with no issues so far.

Date of experience: March 30, 2017
Illinois
1 review
0 helpful votes
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Was very hesitant about buying from them, but I couldn't find any reliable Amazon vcc sellers that have a working card, let alone for a good price. $35 is outrageous especially when you have tons of accounts like I do.

Placed the order and submitted payment and luckily I was able to catch them on chat to receive the card details!

Working perfectly and able to accept disbursmernts from Amazon!

Definitely will be recommending and purchasing dozen of them!

Date of experience: March 29, 2017
Spain
2 reviews
12 helpful votes
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They suck
March 29, 2017

THEY SUCK CUSTOMER SERVICE IS JUST BAD, AVOID THIS WEBSITE, RUDE RUDE RUDE RUDE RUDE RUDE RUDE AVOID AVOID AVOID AVOID

Date of experience: March 29, 2017
Ricky P. — AuctionEssistance Rep
over a year ago

You leave a negative review for us and the seller on the Aspkin forums because you were searching for hacked accounts? When we told you to search somewhere else because we do not deal with that, then you purposely attack us and the seller on the Aspkin forums who we are good friends with.

Slovakia
1 review
2 helpful votes
Follow Homer S.
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I was buying accounts from them few times. When there are issues with account, they tend to be very rude. They call me scammer and other bad names, but it looked like they really thought i am one of those $#*! customers. I partially understand this since i am doing business online and some customers are just better to not have, better you deal with them, worse they become. Nevertheless, issues got solved always eventually, so i think this guy is not bad, just bitter, probably because he is paranoid or have too many idiots to deal with...

Date of experience: March 24, 2017
Canada
1 review
4 helpful votes
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Stay away
March 23, 2017

Horrible staff, very rude. Acted tough at first then got scared when the big dog bit back. Anything they sell you could find online for a fraction of the price with a 2 minute google search.

Date of experience: March 23, 2017
Ricky P. — AuctionEssistance Rep
over a year ago

Staff was rude? Last chats we checked you were the rude one, see here: https://gyazo.com/0d9d488b90f9f0efbf5190b8de30ecc8

When you want help, show some respect instead of sending out false information.

Pakistan
1 review
1 helpful vote
Follow Ahsan A.
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Vcc Work Perfectly + Friendly Support + They Safe My to Much Time Also They Provide Me Every Thing I want No Words Just Perfect In The End Love It <3

Date of experience: March 21, 2017
Illinois
1 review
0 helpful votes
Follow Evelyn S.
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Ordered a 100/$7500 account and they upgraded me to a 500/$50,000 at no additional cost! Outstanding! Not to mention they delivered very quickly too!

Will definitely be buying again!

Date of experience: March 14, 2017
Georgia
1 review
0 helpful votes
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Great service
March 14, 2017

This site has given me the tools necessary to run a stable business. They delivered the orders on time and sent exactly what I purchased.

Date of experience: March 13, 2017
GB
1 review
1 helpful vote
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Excellent Services
March 11, 2017

Thanks a lot. I've been able to verify my Paypal account using your VCC International. I'll continue using auctionessistance.com in the future.
Beware! auctionessistance.com is NOT a scam.

Date of experience: March 10, 2017
Ricky P. — AuctionEssistance Rep
over a year ago

Appreciate the feedback! Hopefully our reps were able to assist you! Please also make sure to give us a heads up when you decide to order again so we can apply a 5% discount for you.

Thanks again!

Florida
1 review
1 helpful vote
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Scammer.
March 5, 2017

They scammed me, they are cheap scammer. I bought AVS card from them, and paid by bitcoins this was my biggest mistake i ever did.

Date of experience: March 5, 2017
Ricky P. — AuctionEssistance Rep
over a year ago

Show us proof where we scammed you. Where is your order number, where is the emails, everything listed to prove your claim.

Otherwise we will have this reported as a fraud review.

Washington
1 review
0 helpful votes
Follow Charles J.
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Chatted in and immediately got a response. The rep was helpful even though I asked several questions and nearly took 30 minutes to answer a lot of them, but the rep did offer a lot of insight on the whole stealth concept.

Nonetheless, the rep offered some good support even though they couldn't find a perfect solution for me.

Would come back here if I ever decide to go the stealth route or eBay and PayPal decide they do not want to do business with me anymore.

Date of experience: March 2, 2017
Ricky P. — AuctionEssistance Rep
over a year ago

Glad one of our reps was able to assist you with information even though we couldn't offer a set solution. But you are always welcome back!

California
1 review
1 helpful vote
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Chat is very informative
February 12, 2017

Customer Chat answered all my Questions. Even if they seemed dumb. I will update with how my New accounts go.

Date of experience: February 12, 2017
Ricky P. — AuctionEssistance Rep
over a year ago

Excellent! We appreciate the review! Feel free to let us know with any further questions or concerns!

New York
1 review
3 helpful votes
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Wast of money
February 3, 2017

Spent $15 to get a vba for my paypal account. After a better part of a month and 3 failed attempts, I still have nothing to show for it. They are either scammers or just really horrible at what they do. Stay away.

Date of experience: February 3, 2017
Ricky P. — AuctionEssistance Rep
over a year ago

Might I add, we do not scam. We sent you a replacement not 7 days ago and stated to add within 24 hours, see screenshot. https://gyazo.com/3d60899d3db23ef8ef241608bb4009e3

Yet, no response after that on whether or not it was used. So before making a claim like that, you made no effort on your part to communicate.

Hong Kong
1 review
3 helpful votes
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Support is rude and accounts have issues.
February 2, 2017

I bought an amazon account and it did not work. The support chat is not around most of the time and when I finally got them to answer the guy was rude and ended the chat without answering my question. I am pretty sure this is a scam. I would never buy from them.

Update: Auctionessistance.com just gave me vague answers and simply said I would get an email and then left the chat. I had to come back twice and ask them at which point they did not elaborate on even who the email would be from. They then said they would be refunding it despite my trouble dealing with them and trying to just get what I bought to work. I do not see what was wrong with it in the first place and it seems somewhat shady but their customer service was rude and disregarded everything i said. I Would not buy from these people ever.

Date of experience: February 2, 2017
Ricky P. — AuctionEssistance Rep
over a year ago

We offered a solution for a new account or refund, but you refused on both requests.

Nigeria
1 review
8 helpful votes
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Great customer service
November 30, 2016

I had a very good experience. Fast service and highly responsive customer support team.

Excellent service. Please keep it up

Date of experience: November 30, 2016
TT
1 review
4 helpful votes
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Worst customer service ever
November 15, 2016

I asked a question ad this was customer service feedback "Do you want to start something
Because if you want to go at it
Then I will take any bull$#*!
So don't even bring it up
As stated before
We are not the bank
We do not control
Whether it shows or not
Understand
That
And get that through your head
" afterwards he proceeded with a barrage of expletives and racist statements. Overall horrible customer service. All they are interested in is your money once they have it your at the mercy of a 12 year old.

Date of experience: November 15, 2016
Ricky P. — AuctionEssistance Rep
over a year ago

Greetings,

Sorry you got such rude support from one of our staff members. We went through our chats and see who it was chatting with you and took strict action with them.

If there is anything we can do to create a better experience for you, please let us know. We do appreciate the honest feedback on how our staff treats customers and will do our best to ensure it doesn't happen again.