AsurionReviews 12,825

My claim was filed quickly & I received my replacement phone in a couple of days.

Awesome and quick service, very friendly, assisted with all of our needs.

My shipping label did not work. Mariclare was very helpful to get everything fixed and is sending me a box to ship my product in. It only took a few minutes to take care of the issue. Thank you for being so prompt.

My Asurion rep was very helpful and very patient with me throughout the setup.

I didn't have a phone to call to active my new phone. But thru the help of my iPad i was to active my phone with the help of Avery. Thank you for this easy process.

Today I have received my new iphone, and Steven on tech support helped me out. He was really great with helping me activate my new phone.

The rep I spoke with regarding my phone activation provided incredibly kind, patient and exceptional service all around. It was incredibly refreshing! Give that man a raise.

When I went in to get a warrantee on my chair because the material is coming apart from the seams it made me feel uncomfortable that it prompted me to chat with an agent because it shows on their records, I have had another claim? What would that have to do with this claim? Felt awkward.

I have pass by UBreakIFix plenty of times and thought about stopping by to what type of business it was and by me having to get my phone fixed I wind up having to stop by at&t,Asurion,UBreakIFix experience was very professional and convenient for me Keep up the good work!

MARA WAS VERY NICE AND VERY HELPFUL. SHE SOLVED MY PROBLEM IN A QUICK MANNER. SHE WAS VERY PROFESSIONAL. AND SHE ANSWERED ALL MY STUPID QUESTIONS.LOL

The technical service provided by Verizon was great. They were able to help me resolve the issue in a timely manner.

They reimbursed the full price within Two Hours. The customer service rep was patient and very kind.

The team made it easy to get my issues fixed.The wait was minimal worth having insurance.

If you get this guy he is a champ. Took a little bit of effort and some patience but he was able to give the answers I needed to move forward.

I needed to cancel my new policy as the product arrived defective, and was sent back to Amazon who refunded my purchase.
Asurion cancelled my policy and refunded the purchase price as the policy wasn't needed

Very patient and helpful.
I would not hesitate to use these services again.

Resolution was quick
No long wait period
Professional

My technical support representative was very helpful with the issue of my phone being possibly data breached. She helped me scan and gave me the instructions so I can check it Also she realized I didn't have the right Verizon scanner page so she downloaded it for me. Thank You