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Ask A Veterinarian Reviews Summary
Positive Highlights
- Veterinarians are consistently described as knowledgeable, thorough, and caring.
- The service provides fast responses, often within minutes, even during off-hours.
- Many users appreciate the convenience and lower cost compared to emergency vet visits.
Negative Highlights
- Some users report unexpected charges and a monthly subscription fee that was not clearly disclosed.
- A few reviewers experienced slower initial contact during emergencies.
- The service is not a substitute for in-person veterinary care in serious cases.
Most commonly discussed topics
Reviews (1,683)
Is that called me and was super helpful did everything she could to help me I definitely appreciate it even though I end up going to my local vet in Western New York and ended up having to put my dog down the same day I talked to her but she was phenomenal
After waiting for a phone call-that part did take awhile, I was contacted via chat with a veterinarian. She was very experienced and stayed with me over the course of our contact-about 2 hours until we both felt my dog was out of danger. Having her available gave me great peace of mind, I didn't feel like I was going through this alone. I will always be so grateful for her assistance and will use Just Answer again in the future.
What is your view of Apoquel, from all the info I gave you with Maya? I have heard it not that too after all, and can cause health problems
My newly adopted four month old kitten has a serious eye infection. The veterinarian called, asked probing questions, diagnosed the problem, and submitted a prescription to Amazon. So pleased!
My 11 year old Labrador was having gastrointestinal issues so I searched for something like a web MB for dogs when I found Ask a Veterinarian. I gave it a try and was able to get a phone call from VetMike who was a great resource being very knowledgeable, caring and a nice guy. I will definitely use this service again if needed.
I was calling to get help making a decision regarding my dog. While the vet could only provide general information, they did try to explain the information I was confused about and lead me toward making a more informed decision.
Mason is going great! The Vet was kind, patient and knowledgeable
Very quick and informative. Helps give some better information on what to do.
Dr. Caryn was excellent. She was very patient and thorough. She gave us great advice and recommendations which we will follow and we hope that by doing so our turtle will get over its current problem.
A great experience. Doc Rebecca was prompt and listened and told me what to do which helped.
Puppy had ingested grapes. Vet provided timely and decisive advice to treat the situation.
Doctor was very helpful and so far been 100% accurate. So far the things he told me has worked and there has been improvements
I had a quick question. It was answered, my dog is recovering.
🏻🙏🏽 thank you. I was frantic. Alone with three dogs children.
Pretty good. Dr Passi was patient with my concerns. Told me what I needed. Offered me a call back if I needed to talk to him again. Very nice. Talk to me on the phone.
He did research through the history of my pet before making a decision.
I asked how much I should exercise my overweight elderly cat with his new laser pointer. The vet gave me an answer that wasn't generic and was very helpful. I'm very appreciative of Just Ask.
I needed some assistance with my dog and the veterinarian was a great help.
There are times it's just not possible to take your loved furbaby to a vet (unless an emergency of course). I was confident my dog was getting the compassionate and knowledgeable care he needed. All my questions were answered and I was treated with respect. After carefully following the instructions given, my dog is on the way to healing without me worrying if I did the right thing. Thank you! Thank you!
Om kitten is not doing well and you guys couldn't respond to me to be able to figure out what's wrong with her. It's hurts when I've done services in the past with you guys and I still not able to get a response. A vet started talking to me then stop responding all together.