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Ask A Veterinarian Reviews Summary
Positive Highlights
- Veterinarians are consistently described as knowledgeable, thorough, and caring.
- The service provides fast responses, often within minutes, even during off-hours.
- Many users appreciate the convenience and lower cost compared to emergency vet visits.
Negative Highlights
- Some users report unexpected charges and a monthly subscription fee that was not clearly disclosed.
- A few reviewers experienced slower initial contact during emergencies.
- The service is not a substitute for in-person veterinary care in serious cases.
Most commonly discussed topics
Reviews (1,683)
They were professional, attentive to my needs and concerns and very kind and sympathetic. Thank Dr Barkley and Dr Scott
I gave my dog Frontline plus and it gave him diarrhea. He told me what to do and it worked and my dog is feeling better.
The Veterinarian was excellent. Speedy response! Care and understanding of my situation was great!
The vet was very caring and thorough. He listened to me and gave me suggestions on what I needed to do.
My dog suddenly demonstrated unusual symptoms. I was asked a lot of questions and was given guidance. My dog has been diagnosed with pancreatitis and is responding to her treatment plan. It's so frightening but this service helped.
Drooling horse. Crisis averted. Please stop asking me to add more to my review
My cat was behaving strangely and was in pain. No clinique were available to take him so I called an online vet. It took about 20min to get a call back. He called me from his car (I could tell), and the vet knew exactly what it was and suggested I go to an animal emergency right away. Turns out he was right!
We spoke with a vet about our cat being lethargic and he gave us excellent advice. Our baby is ding much better it sees.
I had a great experience. The vet was super helpful at resolving a small issue. I really appreciated that she gave me several OTC ideas I could try at home.
I was concerned about my dogs sudden urinary incontinence and my questions were answered completely.
The vet was great, answered my question, but I got charged $48 and wasn't really given a warning or reason why I was charged this.
I was given direct and helpful information concerning my pets hospitalization issues as well as great questions to ask the care team.
My question was answered quickly. And it was 10:30 pm. I wasn't sure if I would be able to get help. That vet was very knowledgeable and explained everything to me. Very polite.
I appreciate Dr. Steve's help. He directed me to a source for my dog's problem, so I ordered it, but I have to wait 4 days until it comes in. Time will tell if it works out or not.
Chopper had me concerned but Dr Mike addressed them all. He made me feel confident in how I was treating him
Our dog got sick over the weekend and our regular vet was closed so this was a great resource for us to use. We answered a few questions online, paid the fee, and a few minutes later the vet called. He answered my questions, didn't mind that I repeated everything and made sure I understood everything. Then he said to text him an update the next day.
She helped me with my cat, and suggested what I should do. She was very nice.
It was a Friday night and I couldn't get a hold of a vet. I wasn't sure I needed to take my pup to the ER. Dr Yi's advise was spot on. Problem solved. Quick response.
When you're in that momentarily panic after you discover your dog ate something weird, it was nice to have quick veterinary assistance. They asked important questions and were able to help me make a plan of action. Very grateful.