Ask A Veterinarian

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ask A Veterinarian
Ask A Veterinarian
askaveterinarianonline.com

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Ask A Veterinarian Reviews Summary

Positive Highlights

  • Veterinarians are consistently described as knowledgeable, thorough, and caring.
  • The service provides fast responses, often within minutes, even during off-hours.
  • Many users appreciate the convenience and lower cost compared to emergency vet visits.

Negative Highlights

  • Some users report unexpected charges and a monthly subscription fee that was not clearly disclosed.
  • A few reviewers experienced slower initial contact during emergencies.
  • The service is not a substitute for in-person veterinary care in serious cases.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

Reviews

Write a review
4.8
Reviews 2,053
5 Stars
90%
4 Stars
7%
3 Stars
1%
2 Stars
0%
1 Star
2%
Reviews that mention popular topics

1 review
0 helpful votes
Follow Carol H.
Unfollow Carol H.
Share Review
Report Review
Cherry pits
August 15, 2026

My dog grabbed the napkin holding the Cherry pits. He did eat some. The call was fast and easy. The vet was informative and did follow up as well with further information.

Date of experience: August 5, 2026
Arizona
1 review
0 helpful votes
Follow Sandra B.
Unfollow Sandra B.
Share Review
Report Review
Easy telephone visit with a dr.
August 15, 2026

I did find out from speaking to an actual doctor that with the sx. She is having now, it's not ugent unless she gets more agitated and if not she can wait for her dr's appt. Day after tomorrow.

Date of experience: August 5, 2026
1 review
0 helpful votes
Follow Miss Sandy M.
Unfollow Miss Sandy M.
Share Review
Report Review
Refreshing Experience - Dog slept Through The Whole Visit
August 15, 2026

Dr. Phil was very attentive. She listened to all of my concerns, asked relevant questions, and provided ongoing treatment options. The best thing about this is that my dog slept through my visit — no anxiety or discomfort. Loved it!

Date of experience: August 5, 2026
Florida
1 review
0 helpful votes
Follow Kathryn C.
Unfollow Kathryn C.
Share Review
Report Review
Interaction with Dr.Finley
August 15, 2026

Very professional and helpful in a highly tense situation. I would recommend her for your veterinary questions.

Date of experience: August 5, 2026
1 review
0 helpful votes
Follow Soni C.
Unfollow Soni C.
Share Review
Report Review
Money saver
August 15, 2026

I reached out online because I knew the vets office would want to x-ray and it was not needed in my opinion. This online chat saved me a few hundred dollars I am sure.

Date of experience: August 5, 2026
1 review
0 helpful votes
Follow Cynthia N.
Unfollow Cynthia N.
Share Review
Report Review
Very helpful
August 14, 2026

I found a vet a animal hospital to take my cat quickly on the 11 th of the month

Date of experience: August 4, 2026
1 review
0 helpful votes
Follow Janice B.
Unfollow Janice B.
Share Review
Report Review
Wonderful help when you need it!
August 14, 2026

I contacted this service to try and find either a mobile vet or a less expensive vet for vaccinations for my Yorkie that are overdue. We also discussed some breathing issues I had noticed that I was pretty sure was coming from a collapsing trachea which is common in Yorkies. The vet was very helpful on suggestions for treatment and also a vet at a local store that has very reasonable pricing. The vet on this site was very friendly, knowledgeable, and kind. Would recommend them to anyone that needs quick advice.

Date of experience: August 4, 2026
Pennsylvania
1 review
0 helpful votes
Follow Susan W.
Unfollow Susan W.
Share Review
Report Review
Late night consults
August 14, 2026

I was connected to a vet very quickly and he was able to verify my concerns. He upped my urgency to get my boy to an emergency vet.

Date of experience: August 3, 2026
1 review
0 helpful votes
Follow Kim O T.
Unfollow Kim O T.
Share Review
Report Review
Turkey with wing injury.
August 14, 2026

We have a 3 month old FFA project at our house. Somehow tore other "fingers" of the wing off in its enclosure at school. Have been nursing it as directed by the teacher. Chicken wound care spray and antibiotic ointment. There have been no changes in eat, during, pooping and sleeping. Wonders freely outdoors with supervision and on an enclosed porch. My concern was the next bone is exposed, and what to do next. I was reassured everything to this point is fine, cont. Treatments I'm doing. Watch for signs of healing tissue regeneration and or infection. Then consult a vet.

Date of experience: August 4, 2026
New Jersey
1 review
0 helpful votes
Follow lisa k.
Unfollow lisa k.
Share Review
Report Review
Couldn't ask for more!
August 14, 2026

Using Ask A Veterinarian was incredibly easy and affordable. It was well worth the minimal charge for the expert guidance I received.

Date of experience: August 4, 2026
Maine
1 review
0 helpful votes
Follow Linda B.
Unfollow Linda B.
Share Review
Report Review
Comforting Information
August 14, 2026

I was very worried about whether my cat was diagnosed with leukemia as a result of accidentally being sprayed with insecticide, but was finally told that it was unlikely.

Date of experience: August 4, 2026
Washington
1 review
0 helpful votes
Follow Sha S.
Unfollow Sha S.
Share Review
Report Review
Good interview
August 13, 2026

It was great. The doctor answered all my questions and was very patient

Date of experience: August 3, 2026
1 review
0 helpful votes
Follow Alan M.
Unfollow Alan M.
Share Review
Report Review
Concerned pet parent
August 13, 2026

The ask a vet was very knowledgeable and answered all of my questions and concerns.

Date of experience: August 3, 2026
1 review
0 helpful votes
Follow Alexis T.
Unfollow Alexis T.
Share Review
Report Review
Wonderful and very helpful experience
August 13, 2026

Very thorough and thought out responses that eased so much of my stress!

Date of experience: August 3, 2026
Utah
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review
Persistent cough
August 13, 2026

Veterinarian was very intuitive was able to give me a lot of options and I appreciate this time very much thank you

Date of experience: August 3, 2026
1 review
0 helpful votes
Follow Sammy P.
Unfollow Sammy P.
Share Review
Report Review
Peanut and his Peeing Issue - All OK now
August 13, 2026

Was able to Chat with Dr. Alex D and he was very helpful. Please let him know Peanut is OK... All his organs are good and they are treating for Urinary Tract infection. He did NOT have any blockage and he is home now resting comfortably and drinking water again. Thanks for helping me... Peanut and I are very relieved...

Date of experience: August 3, 2026
Maryland
1 review
0 helpful votes
Follow Tessa T.
Unfollow Tessa T.
Share Review
Report Review

My experience was something I will tell my associate about.

Date of experience: August 2, 2026
1 review
0 helpful votes
Follow KJ R.
Unfollow KJ R.
Share Review
Report Review
Macey
August 12, 2026

Was a good experience. Lots of information, but helpful

Date of experience: August 2, 2026
1 review
0 helpful votes
Follow Pat S.
Unfollow Pat S.
Share Review
Report Review
Dr. Kathy Paul assists with grape eating puppy
August 12, 2026

My daughters six month old Golden Retriever ate about 15 miniature grapes because i mistakenly thought they were blueberries, his favourite treat. As soon as I recognized the error, I called Just Answer for assistance. Dr.Paul advised the use and dosage instructions for hydrogen peroxide and advised seeing a local vet asap for toxicity bloodwork. Although it was nearly midnight, we found a vet who induced vomiting which produced all the grapes ingested. A follow up lab appt will be booked next. The puppy is recuperating well but as he is a puppy, further issues may arise. Dr. Paul was very calming and reassuring but firm in what needed to happen. I appreciated her kind and gentle manner in such a time of terror and stress. This is a great service and resource. Thanks Dr. Paul.

Date of experience: August 1, 2026
1 review
0 helpful votes
Follow Marilyn B.
Unfollow Marilyn B.
Share Review
Report Review
Slow start to excellent service
August 12, 2026

We had an emergency problem and the initial contact was slow, maybe ten or fifteen minutes. The attention and advice that I got was perfect. Also, I was having trouble with the connection, and the doctor pulled all stops to continue the meeting online in several ways--online chat, email, offer of an alternate phone #. The morning after, I received a follow up message. All advice was reassuring, totally professional, exactly the attention I expect and receive from my local vet (not available for weekend contact).

Date of experience: August 2, 2026

From the business