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From the business

Aqua Science is one of the Nation's largest source for Water Well Pumps, Pressure tanks, Pressure Booster Systems, Drinking Water Systems, Cartridge Filters, Fleck Water Softeners, pH neutralizers, Radon mitigation systems and much more...
Founded in 1985 with the single concept, "We will bring the world's finest water treatment equipment and well water supplies to the public at the lowest prices in the country. We will work hard to ensure you and your family the safest and highest water quality, the best available advice, and a company that cares about its customers."


aquascience.net
Wyoming, Rhode Island, United States
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Aqua Science Reviews Summary

Aqua Science has a rating of 3.4 stars from 1,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.

service
284
quality
968

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2,328 reviews

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Florida
1 review
0 helpful votes
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Fast simple with the Easiest process I have found. Great company I found from eBay and asked about different model pumps.

Date of experience: May 9, 2022
Florida
1 review
0 helpful votes
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Very satisfied
May 8, 2022

I spoke to Jim and the young lady that do the YouTube video and both has been very very helpful and informative they solve my problems and I thank them

Date of experience: May 8, 2022
Massachusetts
1 review
0 helpful votes
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Filters
May 8, 2022

Easy process and fast shipment, the filters were well packed

Date of experience: May 8, 2022
New York
1 review
0 helpful votes
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Outstanding experience
May 6, 2022

So far so good, easy to do business with. Fast shipping and product was damage free and brand new. I saved $1200 purchasing g direct from Aqua Science

Date of experience: May 6, 2022
Massachusetts
1 review
0 helpful votes
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Great service
May 5, 2022

First time I did a well pump installation. They walked me through and sent me everything I needed. Installation went great.
Thanks

Date of experience: May 5, 2022
Colorado
1 review
0 helpful votes
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Ordered replacement gravel media for my neutralizer system. Representative on phone calculated amount needed, and arranged for extra gravel to be added to the bag at no cost!

I bought my original neutralizer system from Aqua Science, and when looking for parts & supplies I always end up back on their website because of the low, very competitive prices and shipping. I love how they don't have low price come-ons and then rip you off with expensive shipping like most sites.

This was the first time I called customer support and it was a great experience, I should have called them long ago when I was installing the system. The representative seemed very knowledgeable; usually I know more than the support rep when I call, but not here! Now I have a go-to expert. I highly recommend Aqua Science for DIY'ers.

Date of experience: May 4, 2022
Michigan
1 review
0 helpful votes
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Just what I ordered
May 4, 2022

Quick ordering, question I submitted answered in timely manner, timely delivery

Date of experience: May 4, 2022
Connecticut
1 review
0 helpful votes
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In stock easy, great! Online search for item, website was fairly easy to navigate, all questions were answered on the website.
The product I ordered came as a complete kit, which made other searches for parts to fit, unnessary

Date of experience: May 4, 2022
Ohio
1 review
0 helpful votes
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Quality service!
May 2, 2022

Outstanding, quick to ship the pressure tank I needed.

Date of experience: May 2, 2022
West Virginia
1 review
0 helpful votes
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Great experience
May 2, 2022

Placed my order by phone. Salesperson was very helpful. Item shipped the same day I ordered it and it arrived 2 days later. Will definitely choose this company if I need to order again!

Date of experience: May 2, 2022
Massachusetts
2 reviews
0 helpful votes
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Bad at responding
May 2, 2022

I would rate my experience higher, but they are lousy at responding and getting back to their customers; it was like pulling teeth. Once I had their attention, they were great, but it was not possible to keep their attention.

Aqua Science attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 2, 2022
Ecuador
1 review
0 helpful votes
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From Ecuador
May 1, 2022

Always quick and easy... even from Ecuador! I always appreciate the good service.

Date of experience: May 1, 2022
Arizona
1 review
0 helpful votes
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Satisfied Customer
May 1, 2022

Good site info. Great accessory package options. Fast shipping. Well packed.

Date of experience: April 30, 2022
Pennsylvania
1 review
0 helpful votes
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Pictures on website not updated
May 30, 2022

Black plastic ring at the bottom of the well tank was missing. After contacting customer service, they said the new tanks don't have them and their pictures to reflect that on the website have not been updated yet.

Date of experience: April 30, 2022
New York
1 review
0 helpful votes
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Glad I found them
April 30, 2022

Very courteous and very willing to help people. Had no problems at all. Pricing was below many others.

Date of experience: April 30, 2022
New York
1 review
0 helpful votes
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Great Service
April 28, 2022

I found your site online when looking for a pressure tank, ordered it and received the tank in two days. It certainly doesn't get any better than that. Thanks for the great service and I'll recommend your company to anyone in need of the products you sell.

Date of experience: April 28, 2022
Massachusetts
1 review
0 helpful votes
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Attentive customer support
April 28, 2022

The product did not work correctly at first. Customer service replied quickly and tried to resolve the issue. Unfortunately they weren't very knowledgeable about the electric circuit issue I was having. But I was able to get it to work correctly and hope it will continue to.

Date of experience: April 27, 2022
Arizona
1 review
0 helpful votes
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Five star service
April 26, 2022

Jim & Cory exceeded expectations in return and replacement of failed unit.

Easy to reach and easy to work with. Best prices anywhere.

Date of experience: April 26, 2022
Nebraska
1 review
0 helpful votes
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Everything arrived on time and in good condition except the cap on the top of the tank was broken upon opening. Customer service assured me it was covering an opening used to secure tank while painting and would not affect function of the tank.

Date of experience: April 26, 2022
Colorado
1 review
0 helpful votes
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Grundfos Pumps
April 25, 2022

Great experience with the representative. Took time to answer my questions and delivered as promised.

Date of experience: April 25, 2022