APSReviews 5

I tried to cancel a payment cuz the bank told me it wasn't gonna be successful. I don't know why it didn't work. This is the 2nd time it failed. I tried using PayPal. You can use it like a bank account, you get a account # & a routing #. There's a $15 fee if the payment is unsuccessful. Ok so I contacted APS, asking them to cancel the payment so I wouldn't be charged the $15 fee. Well guess what they can't cancel payments. They use a 3rd party payment place. So basically anytime a customer wants to cancel a payment they can't & APS gets to charge $15! Which actually comes out to be $16 something. Talk about some shady business practices. How is this even ok? I can barely afford my bill each month as it is, and now I gotta pay $16 more. It's not my problem APS can't cancel payments. So the girl I talked to said she'd make a note on the account & I wouldn't be charged. BUT I'd have to pay in person using cash only. Which I usually do anyway. But tried something different & wish I hadn't. I contacted APS & explained I wasn't supposed to be charged. Check the account for a note regarding this. All he did was explain what I already knew. Thanks A. J. I asked him what time did the successful payment go through & what time did they try & it was unsuccessful? His answer was what days not the times. Cheese & rice really! So I ended the chat telling him I'm not paying it.

We received our bulbs in record time. APS provides excellent service in today's "anti-energy" political climate. Keep up the good fight, you have friends out here cheering you on.

Excellent promo on an excellent product! Will recommend to friends. Quick shipping too! It was easy to install