Appliancewhse

The worst customer service place ever. I had been renting a washer/dryer combo with them for years, then my washer broke. I called them August 6th requesting a repair/replacement. I had already made my monthly payment on the first. Appliance Warehouse scheduled service for the following week then repeatedly postponed each week through emails to me. They said they would credit my account for not having functional equipment that I had already paid the rental fee on. I finally had enough after a month of no shows and told them to pick up the equipment. They scheduled and postponed on that one as well. Finally after pickup, I called and requested a refund for the month I paid for non working equipment. They continued to credit my closed account and said I wasn't entitled to a refund. I just gave them an extra $45 dollars for no service. What a rip off. I'd like to see this place go out of business. I'm sure I'm not the only one they've done this to.