ApartmentRatingsReviews 35

Just wanted to give a special high five & thanks to a Special office member in Yorkcreek apartments Mr. Trevor Herndon, He is a perfect example of a person in position that his job can be done with a heart, smile & a great attitude. Keep doing an awesome job Trevor you truly are the HAPPY in office every time I stop in. If this guy was paid by his bubbly attitude he wouldn't have to work. Keep up the good work Trevor:)

Tracie Smith

All review sites have an option to claim your business listing; correct it if there is inaccurate information; and respond to reviews WITHOUT requiring you to pay a fee. But ApartmentRatings.com owned by internetbrands.com will not allow you to claim your business listing unless you pay a fee upfront. And when you email or call them, no one answers the phone or responds to emails. What they are doing to businesses is simply extortion, holding them hostage... forcing them to pay up to try and gain control of their online reputation. Horrible, horrible and dishonest business practice.

Although their are a few legitimate reviews, we have found any negative ones are from a renter that has had violations and evictions and trying to find a way to blame someone besides themselves for their behavior. I don't think this is a good source for any potential renter, unless they look at them as the management must be doing their job and making it a nice place for us to live by getting rid of the problems. I agree that this website is unfair because any response we have tried to post gets deleted and people can say anything nasty they want. Google review is a fairer website and lets the management respond. I also agree that this website should be taken down for these reasons.

Negative reviews mysteriously disappearing!

The place I used to live in used to have a rating of 18%. But in the last couple years many of the negative reviews - particularly the ones mentioning the bad insect problems - have mysteriously disappeared! Having lived there myself I know the insect problems were bad and the reviews were legit. Now the place has a 34% rating.

Don't trust this site at all - the ratings of apartments listed are completely fraudulent!

Also it's my belief that positive reviews are more likely to be the fraudulent ones than negative reviews. Management has a vested interest to keep their rating up and create fake reviews (especially if they have a crappy place). The average person who has bad experience will post one review - they're not going to recruit 10 friends to write negative reviews about the place. Management also is free to respond to reviews in the comments section to present their side of things.

As a first-time renter, you never really think about the factors involved in your first apartment. Is the management helpful? Is the building safe? How old is the complex? How is the parking situation? How prompt is maintenance in fixing that leak in the ceiling? Does your room become a pulsating drum every night because the guy above you is blaring is Killswitch Engage album?

Apartmentratings.com takes all of these things in to account based on residence reviews. Renters submit their reviews based on a multitude of factors that provide you with a percentage of approval and a ranking of the building for each of several factors. I found this to be a great gauge and preliminary starting point in the apartment hunt. My best recommendation is to seriously consider complexes with ratings of 75% or better with at least 20 reviews.

The safety ratings are based primarily on the number of registered sex offenders in the area (a helpful and unbiased tool based on external source information) and they provide you with a tentative figure for rent that I've found to be within one hundred or so of the amount stated on other sites like rent.com. They even provide you with a map of other rated apartment complexes that you can view; this is actually the best way to browse the site.

Definitely worth a gander if you're in the market for a change of scenery!