Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
ANZ Bank New Zealand Ltd is a major financial services provider in New Zealand, offering a wide range of banking products including home loans, KiwiSaver, term deposits, and Visa Debit cards. As a subsidiary of the ANZ Group, it provides personal, business, agribusiness, and institutional banking services. The website emphasizes financial wellbeing, with tools for savings, mortgage calculators, and fraud protection, along with digital banking options like the goMoney app and internet banking.
This summary is generated by AI, based on text from customer reviews
I was a customer of National Bank, a local bank in New Zealand, that was purchased by ANZ Bank. I had a mortgage and credit card with National Bank. I still have the mortgage with the bank, now for 12 years, but when my credit card expired and I asked for a new one, ANZ claimed I never had had a card with them or National. When I applied for a new card, they said that my income, even though very substantial, was from outside the country, and that was not counted in their "policies". Even though I have never missed a payment in 12 years on my mortgage, or on my credit card, they felt I could not be trusted, because I'm one of the half a million New Zealanders living outside the country. Corporation comes before customers with this outfit.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account