Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Extremely fast order processing. Items just as described. Overall great buying experience
Great, I ordered on a Sunday and got it Wednesday. Only website to have a new gen console in stock and not have bots take them instantly.
I purchased a PS5 with ease. They were professional and made sure that there was no fraudulent activity. I felt comfortable that my order would be processed and delivered to me with no problems.
Order was delivered in a timely manner, when I called customer service the lady was extremely rude tho. Like I was inconveniencing her cause I was inquiring about a 750 order. So as long as you don't have to call customer service, you'll be fine. If so, expect to be talked down too an treated like crap.
Amazing company, great deals and shipping. Very satisfied with the product and grateful I was able to get it fast
Bundle arrived a day early. Awesome service. Easy time buying the bundle.
Got order on time everything Undamaged and every item as expected
Bought the item with no issues, and they shipped super quick, surprisingly quick. Excellent service.
I can't find my code for minecraft and xbox live. I need to insert 50 words. Where is my code? Where is my code? Where is my code? Where is my code? Where is my code? Where is my code?
It's my first time hearing about this online store and I'm already so impressed with my purchases. They have given us desperate would be buyers of the new playstation ps5 a source. Antonline even posts on Tweeter to help us know when the console became available. How cool is that, no games or fake outs. Thank you antonline, you got another regular buyer on deck.
It's my first time hearing about this online store and I'm already so impressed with my purchases. They have given us desperate would be buyers of the new playstation ps5 a source. Antonline even posts on Tweeter to help us know when the console became available. How cool is that, no games or fake outs. Thank you antonline, you got another regular buyer on deck.
Positive, no complaints! Glad I made this purchase and everything went smoothly.
My package came wet and when it arrived my items crumbled out of it And my ps5 almost didn't work and the box was completely washed out, very disappointed how things were handled
I must admit that when you're competing against the world trying to order a next-gen console like the PS5, reading reviews from varies sites can definitely raise flags making you stay clear from ordering from them.
With preorders live back in September I was Twitter and Reddit reading how many people weren't going to order for them. I decided to take the leap of faith and order a bundle (disc console, extra dual sense, Spider-Man MM Ultimate, Demons Souls, Destruction All Star) from them. Once the order was placed, the amount due immediately started processing, whereas some other places charged once the product ships.
I kept a close eye on my order over time making sure it was legit. Then Sony made the announcement that they were going to postpone Destruction All Stars, AntOnline immediately sent out a mass email stating they were going to give PlayStation Gift Cards instead of canceling or postponing orders which was great!
Release day for the PS5 came for North America and they began shipping and updating order numbers on when shipments would be delivered. Finally, 3 days after release day, I received my PS5 at my front door
All in all, I'm glad everyone was skeptical about ordering from them that it gave me the chance to order and secure on unlike all these other scalper websites.
Thank you AntOnline
I loved the emails that kept me up to date on my order.
After reading several negative comments about this site after ordering a ps5 I was nervous. Antonline communicated very well via email on delivery date and tracking numbers. I received my package on time with no issues. I would buy again from them in the future :)
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to [email protected] for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to [email protected] for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to [email protected]! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.
antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.
Outrageously Good Value + Free Shipping on Every Item, Every Day!

