Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ANTOnline

ANTOnline

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ANTOnline?
grey stargrey stargrey stargrey stargrey star

ANTOnline Reviews Summary

The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
255
value
387
shipping
386
quality
838
This company does not typically respond to reviews

Instant Feedback

8,025 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Winsbert K.
Unfollow Winsbert K.
Share Review
Report Review

Been a PlayStation console fan from inception, my...
January 3, 2021
Updated review

Been a PlayStation console fan from inception, my son told me of you guys last year and the professionalism you'll have portrayed are unmatched

ANTOnline attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 3, 2020

Been a PlayStation console fan from inception, my...
November 20, 2020
Previous review

Been a PlayStation console fan from inception, my son told me of you guys last year and the professionalism you'll have portrayed are unmatched

Date of experience: November 20, 2020
Massachusetts
1 review
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Share Review
Report Review

I ordered my PlayStation 5 from this company. I had never heard of them before and was a little skeptical when my paypal account was charged but didn't receive a confirmation email. I reached out to their support team and was informed that they had high traffic on their website and I'd receive a confirmation email in a few hours. Sure enough I did! Still after another company went back on their word about getting a ps5 I was still nervous. However i received a shipping confirmation the next day and then received my ps5 the following day! I was so happy that I took a chance with Antonline and will definitely use them in the future.

Date of experience: December 3, 2020
New Jersey
1 review
0 helpful votes
Follow Miskath W.
Unfollow Miskath W.
Share Review
Report Review

Series S
December 3, 2020

Delivered perfectly, thank you ant online awesome job

Date of experience: December 3, 2020
California
1 review
0 helpful votes
Follow Brenton V.
Unfollow Brenton V.
Share Review
Report Review

Product came as advertised and arrived on time. 4 stars cause price was marked up from retail for the bundle
Based on the original price of each piece.

Date of experience: December 3, 2020
Maryland
1 review
0 helpful votes
Follow Melissa F.
Unfollow Melissa F.
Share Review
Report Review

The magic of PS 5.
December 3, 2020
Updated review

Been trying to get ps 5 from Target. The site kept crashing. The same thing happened with Walmart. Then there was hope with Kolhs. Received confirmation email and order went from submitted to in fulfillment. Two days later got email saying order was cancelled. I was ready to give up but one day I went through my ps 5 with all the retailers and nothing. Then it hit me. Let me try antonline. Lo and behold there it was. A thing of beauty. I wanted to get excited but was scared something was going to go wrong. I pressed add to cart and then went to check out. Superb. Quick and easy. You guys made my husband one happy KID and just in time for Christmas. Happy holidays to each and everyone. Thank you.

Date of experience: December 3, 2020

Superb
November 25, 2020
Previous review

Superb. Quick and easy. Thank you.

Date of experience: November 25, 2020
New Hampshire
1 review
0 helpful votes
Follow Debra V.
Unfollow Debra V.
Share Review
Report Review

Excellent Service and Fast Delivery
December 3, 2020
Updated review

This is my first time shopping here, but I've been following you on Twitter and have been really impressed with the positive feedback from other users.

Date of experience: December 3, 2020

This is my first time shopping here, but I've been...
November 24, 2020
Previous review

This is my first time shopping here, but I've been following you on Twitter and have been really impressed with the positive feedback from other users.

Date of experience: November 24, 2020
New York
1 review
0 helpful votes
Follow Quintin Y.
Unfollow Quintin Y.
Share Review
Report Review

PS5 per order
December 3, 2020

Got it as described. Got my package 1 day after the intial launch, only concern was the box was pretty damaged but everything inside the shipping box was fine so it works

Date of experience: December 3, 2020
Illinois
1 review
0 helpful votes
Follow Ken Q.
Unfollow Ken Q.
Share Review
Report Review

Disappointed
January 2, 2021

Where are my Playstation cards? I bought the bundle pack but didn't receive the complete bundle

Date of experience: December 3, 2020
Colorado
1 review
0 helpful votes
Follow Robert Y.
Unfollow Robert Y.
Share Review
Report Review

Super fast shipping
December 3, 2020

Ordered Xbox on Saturday arrived Tuesday. Excellent shipping

Date of experience: December 2, 2020
Pennsylvania
1 review
0 helpful votes
Follow William F.
Unfollow William F.
Share Review
Report Review

Xbox Series X Bundle
December 3, 2020

Great experience, fast shipping! Couldn't get a series x console anywhere and ANTOnline came through. Ordered it on Monday and received it by Thursday.

Date of experience: December 2, 2020
Alabama
1 review
0 helpful votes
Follow Ryan Q.
Unfollow Ryan Q.
Share Review
Report Review

Amazing Job
December 3, 2020
Updated review

Good job. Very smooth checkout process. Delivery time was incredibly fast. Very satisfied. Keep it up!

Date of experience: December 2, 2020

Good job
November 25, 2020
Previous review

Good job. Very smooth checkout process

Date of experience: November 25, 2020
California
1 review
0 helpful votes
Follow ethan X.
Unfollow ethan X.
Share Review
Report Review

The only choice I had.
December 3, 2020

After Sony allowed retailers to randomly drop pre-orders of the PS5 without warning. I had to search through twitter to find a retailer with a site that wouldn't crash the second I clicked the "check out" button. I was lucky enough to find ANTOnline and was skeptical at first because I never heard of them before. After reading some reviews, however, and hearing from friends that they were legit. I decided to purchase the console from them and even opt for the package set with an extra controller and games. Ordering was smooth on their website but their shipping time was slow and it arrived a little beat up because they put the PS5 box inside a larger box with no packing material inside just the other controller and games. This lead to the PS5 box getting somewhat squished and torn but the PS5 inside the box was all good.

Date of experience: December 2, 2020
Illinois
1 review
0 helpful votes
Follow Gloria W.
Unfollow Gloria W.
Share Review
Report Review

The Only Place to Shop
December 2, 2020
Updated review

Placed an order for a Xbox Series X and within 45 minutes of placing my order; I got a notification that my package was shipped and I got a tracking number. Amazing service from AntOnline!

Date of experience: December 2, 2020

Placed an order for a Xbox Series X and within 45 minutes...
November 25, 2020
Previous review

Placed an order for a Xbox Series X and within 45 minutes of placing my order; I got a notification that my package was shipped and I got a tracking number. Amazing service from AntOnline!

Date of experience: November 25, 2020
Colorado
1 review
0 helpful votes
Follow Nikolas N.
Unfollow Nikolas N.
Share Review
Report Review

Super fast and hassle free!
December 2, 2020
Updated review

I would have to say amazing! I didn't have to mess around trying to get into another website or have to wait in a queue just to enter the site. The shipping was super fast. I ordered it and 3 hours later got a confirmation that it had shipped. Now that is service. It was a bit of a pricey bundle but in my opinion well worth it!

Date of experience: December 2, 2020

If I get it, I would say great!
November 25, 2020
Previous review

If I get it, I would say great! I did like how it made it hard for the stupid bots to get through.

Date of experience: November 25, 2020
Colorado
1 review
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

PS5
December 2, 2020

I was nervous using antonline because i have never heard of them. I can say they came thru in a pinch. My ps5 bundle had everything i paid for and was on time!

Date of experience: December 2, 2020
North Dakota
1 review
0 helpful votes
Follow Jesse E.
Unfollow Jesse E.
Share Review
Report Review

PS 5 Bundle
December 2, 2020

All was great, as expected, and received in good condition.

Date of experience: December 2, 2020
Minnesota
1 review
0 helpful votes
Follow Tom O.
Unfollow Tom O.
Share Review
Report Review

Easy and hassle free!
December 2, 2020

Needless to say I've been ordering a lot of things online lately especially around black friday. Everyone's site seems to have glitches not let you check out send you cancellation emails in the middle of the night just for you to have to order again. Not ANTOnline. Didn't have to create an account saw the PS5 bundle added to cart click PayPal honestly checked out within 20 seconds. Never had a problem order was shipped to me a week before it was supposed to. Awesome experience! Anytime I can buy from ANTOnline I will and highly recommend it!

Date of experience: December 2, 2020
Illinois
2 reviews
0 helpful votes
Follow Aaron D.
Unfollow Aaron D.
Share Review
Report Review

Bought a bundle from them, it came with no elite controller. It's been a month and i still don't have the controller.

Date of experience: December 2, 2020
Texas
1 review
0 helpful votes
Follow Moon A.
Unfollow Moon A.
Share Review
Report Review

5 Stars AntOnline is Amazing!
December 2, 2020

THe shipping and service were amazing. So happy with my purchase.

Date of experience: December 1, 2020
Massachusetts
1 review
0 helpful votes
Follow Kevin N.
Unfollow Kevin N.
Share Review
Report Review

I will continue to use website in the future
December 2, 2020
Updated review

Delivery was fast website was easy to use good experience

Date of experience: December 1, 2020

Ok
November 24, 2020
Previous review

Ok

Date of experience: November 24, 2020

From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!


antonline.com
Atlanta, GA, United States