Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This was my first time pre ordering from AnTOnline and to my surprise my order was delivered as promised packaging could've used a little more care but other than that I'm happy in ordering from them and I will continue to be part of their family. In whenever I'm looking for a preorders Vendors
I was a little iffy on ordering thru Antonline just by reading reviews & social media & first time buying from them not having any idea they existed... glad I did i got my PS5 twos day after the launch which is just fine. Thanks again Antonline I will be doing business again
Received product a day late due to a UPS issue. UPS says it was a sender issue. The package itself only had a single piece of brown paper with loose objects inside such as games and console/controller. Controller box was crushed and the disc holder in one of the game boxes snapped.
I was at first skeptical because I had never heard of ANTonline but we took a chance and ordered a PS5. We received it on November 13th... the day after it was released.
Great company to buy from. Hope to again buy from them again in the future.
Ordered my PS5 with no issues, shipping speed obviously wasn't great but it wasn't advertised as a 1-1 shipping method with the likes of Amazon so no issues there. It arrived pretty close to expected date.
Had no issues would recommend to anyone. Will be using them in the future
Fast, easy, and reliable. My PS5 came a day after release date with no issues. Great experience. Thank you!
Order a PS5 lunch bundle and could not be more satisfied. They communicated that because of a certain games delay they would be sending a gift card for the retail value instead. They delivered to code by email which was much appreciate lD and the console and rest of the bundle shipped the day after launch.
Would recommend. Kept me informed throughout process. Happy with the condition of product. It came as stated.
I pre-ordered the PlayStation 5 from antonline and I received excellent service from them. The website was very slow when I was trying to order it but that was to be expected due to the high traffic from the demand of the console. Other than that I have no complaints. Customer service was very helpful the few times I called them and I received my order on day 1 launch day which was a pleasant surprise because I thought I wouldn't get it until at least a couple of days after launch. I highly recommend making purchases from them... I know I will be in the future!
A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I had no issues pre-ordering the ps5. The box it was delivered in was severely damaged. But luckily the items inside was not.
It was a good overall experience especially with everybody doubting them(Antonline). They delivered but had to waited 4 days later to get it even though I preordered back in September. Saw some people getting it on release day even though they preorder days before the release. That's the only knock about them but they response quickly if you have any questions based on my experience with them. Would definitely order again.
As the title says, I received my PS5 about 6 days after launch with absolutely no scratches or visible damage anywhere. While I definitely would have liked it on launch day, beggers can't be choosers, so otherwise zero issues! Definitely would use AntOnline again!
Wasn't sure i had made the right decision after reading reviews but I had no issues whatsoever! I was even updated on the status of my order through out!
Everything was perfect and arrived in a reasonable amount of time.
It was a great experience buying from ANTonline, communication was always clear and shipping was super fast
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to [email protected] for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to [email protected] for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to [email protected]! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.
antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.
Outrageously Good Value + Free Shipping on Every Item, Every Day!

