Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So happy I purchased here. I was updated throughout the whole process. Being I purchased in September I'm very I was updated.
Packaging the elite controller is a cheesy way of moving product. Also, the delivery was several days after release.
Awesome job with the packaging of the PlayStation wasn't expecting to get it on release day so that was a plus as well. Very satisfied
First time using this site and successfully preorder a playstation 5. Received it on time. Happy with everything
This was my first time ordering with antonline and at first I was a little skeptical. However after some research I decided to proceed with my pre order. I'm so relieved I did and I greatly appreciate the service you all provided and I will be shopping with you all again. Thank you!
Will use ANTOnline in the future. Delivered my expectations
Order went through and arrived in a timely manner. Just wish it was on the release date. All in all a very good experience.
Ordered easily online, showed up a day early and in perfect condition!
This was my first time buying anything from ANTOnline, so I was naturally a bit skeptical. But everything turned out great. The communication emails were specific and timely, what I ordered arrived in perfect condition and at the time the delivery site said it would. I'm very happy with how it turned out.
Was a bit hesitant ordering from ANTOnline for the first time reading some of the negative reviews. But knowing that this would be my only shot at pre-ordering the PS5 I took the chance and so glad that I did. The PS5 came on time and works perfectly!
I am happy it came given the circumstances, but there were two glaring issues. One was that it did arrive a week after release. Now I know there are was never a promise of day and date delivery for launch, but more communication ahead of shipping would be nice. Also, there was no packing material in my box and of course it was not a tight fit with it being a bundle. Fortunately nothing was damaged, but that was more luck than actual prevention.
Delivered as promised. Very pleased.
Delivered as promised. Very pleased.
I had a great buying experience through ANTOnline. My only nitpick is that I didn't manage to get my PS5 on release day despite preordering it, but it was packaged very well and the system works great. I would definitely buy from this site again.
Pleasant Experience, package arrived the day after release without any notable issues/damages.
I was able to preorder my PS5, got frequent communication on the status of the order, as well as changes to the bundle due to a delayed game. Received my order the day following the systems release in perfect condition, as ordered.
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to [email protected] for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to [email protected] for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to [email protected]! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.
antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.
Outrageously Good Value + Free Shipping on Every Item, Every Day!

