Angi (formerly Angie's List)Reviews 2,431

I signed up for angie list last Monday, afterwards heard some disturbing news about angie list call Tuesday morning to cancel account, they were very rude about it. After being on the phone for 30 minutes still no closer to cancellation. Theu said it would be cancelled and 2 days later another lady called to finshing setting up account i told her it was supposed to be cancelled, she told me i sent email to the right person to get resolved and as of today no one has contacting me to comfirm the account is close and no word on refunding my money

When Angie's list first started, its focus was on their membership, the consumer. It is now on the advertisers that pay them.
They constantly recommend useless products and services that are a total scam and defend them with spurious reasons if you bring it to their attention. Any business can buy a recommendation from Angie's regardless of their reputation, value of service or provision of a scam product. Note attachment:-

Although radiant barriers can be made from a variety of materials, there is no such thing as radiant barrier paint. No one has yet invented a paint that achieves an emissivity of 0.1 or below. (For more information on low-e paints, see Insulating Paint Merchants Dupe Gullible Homeowners.)

Read more: http://www.greenbuildingadvisor.com/blogs/dept/musings/radiant-barriers-solution-search-problem#ixzz4i7CeI6Mj
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This is from an independent and professional source. Yet Angie's promotes this as a valid insulating factor saving up to 50% of heating costs. TOTAL FALSEHOOD & SCAM

We use lead generation services and decided to give Angie's List a try. They provided us with a ton of information and guidance and promised that we would receive lots of leads. It took longer than acceptable to get everything set up, but when we finally got everything completed with them we expected to start receiving leads (especially since the type of work we do was supposedly sought after by Angie's List subscribers, but not many contractors were on the list for those services). After several months, we hadn't received 1 single lead. Not one! When we called Angie's List to cancel, they said if we had done our part we would have had leads coming through. Are you serious? We did everything they asked and they blamed us! Obviously they don't believe in their abilities to generate leads if they are going to blame the subscriber. Then they said the fee to cancel was $600! What a rip off! Buyer Beware!

Scam. Charged me hundreds per month which I refused to pay. Soon as you register your business the daily calls pile in saying your the A company and will be listed on the top. Well if you do not pay you disappear completely. As bad as Home Advisor selling multiple contractors leads at $100.00 each lead each contractor even though no one asked head companies to find them contractors let alone knowing eye are selling them even after project is completed from someone the homeowners hired locally nothing to do with these online pop ups asking people to click which projects if any in the future they would consider. Bam! That's all these thieves need to sell to anyone good or bad doesn't matter if they pay.

I have a 4 time Angie's List Super Service Award Winning Drainage company and have advertised with them for 7 years. I have paid Angie's List Thousands of dollars for advertising. While I have received some benefit, I have numerous hours trying to get them to fix problems with our account. For example, we won the Super Service Award last year and the award was not displayed alongside our business name all year, though I tried on several occasions to resolve this, I was basically told that it was my fault for not accepting the award, which I did twice. This year, we paid another $2000 to advertise with them. We moved and updated our information months ago but when you click on the Angie's List link [that they provided] on our website, you still get the old information. I spent time talking to 2 Angie's List reps today and the issue is still unresolved. Guess I have to spend more time calling them back tomorrow trying to help them figure out why their software is not working right, why my potential clients are getting bad, outdated information from them and why more of my hard earned advertising dollars are going down the drain.

I hired a contractor from Angie's List called Trademark because of their many A ratings. I used both their electricians and their plumber. Both were complete and utter disasters, resulting in them leaving a gaping hole in my closet wall, a ceiling fan that swings like it is attached by string, non-usable plumbing and me staying home from work to wait on workers that never showed up. I ended up hiring other people to fix their messes. So, I posted a negative review detailing everything that had occurred.

When I later checked my review, I discovered that I could not find the company listed at all. I emailed AL customer service and was told that the company had been removed from the main part of the website because they had been caught sending in fake A ratings. Apparently, the company was still on AL somewhere, but not in a place that any consumer would ever find them. So, it would appear that the company was not listed at all, rather than showing the reviews regarding how horrendous they were. I told them company this, but apparently they just ignored my comments.

A few months later, I got an offer for a "Big Deal" from AL, and lo and behold it was for the company that they told me they had removed for posting fake reviews on themselves. I wrote AL again and asked why they let the scammers back on, and why they were helping the scammers advertise. I was told that they essentially gave the scammers a "time out", and let them back on their site.

I found out later that when a contractor runs a "Big Deal", that AL gets 1/2 of the money. So, AL does get paid to allow contractors on their site, even though theri commercials claim that "contractors cannot pay to be listed". AL is a scam too. After this experience, I really can't trust any review I see on their site.

I have been a gold member of AL for years. I did an extensive and thoughtful review on a really great contractor we used for a $100K+ home remodel. Spend lots of time that review. Then uploaded 5 photos to show their work and 4 were turned upside down by AL and one was turned sideways. BUT that's not even the bad part. Going through AL forums I found dozens of people asking how to edit their reviews and all were given the same clear, concise and completely dysfunctional instructions. I tried 9 ways from Sunday to find where my mistake was. Finally I chatted and they referred me to a phone number who told me there was no way to edit your own reviews, and there never was, but they're working on it. So my great review show, with scramble photos, that the reviewer is incompetent. I don't care personally, but it ruins the credibility of my ratings about some really great folks. So I try to cancel my relationship with AL, but they do not provide that option though they will cancel charging my card. But they will still email me. I cannot get this AL dog waste of my shoe. Makes me mad enough to find a place to submit this long-winded complaint.

We have 43 "A" reviews, and because of this we were nominated and received a Super Service Award for 2015. But I received a letter today stating they will no longer show their paying customers our name or phone number unless we pay Angie's List too. This seems unethical to me, people are paying to see our company and Angie's List is instead giving them bad companies without all of our good reviews but pay them ahead of ours. And now we have to pay Angie's List to show our company to people who paid to see our company. Purely from an ethical standpoint, Angie's List is not a company I would ever pay.

This is coming from the other side of the fence I guess you can say. I'm a contractor being scammed by Angies List. When I first signed up, everything was fine, I was near the top of the list, scored all A's for my reviews, by the way, we are a licensed contracting company in business for over 65 years, 3rd generation family owned. We were getting quite a few calls for estimates and work. After about 6 months, they contacted us and wanted to feature my company as a premium company with high ratings in their magazine. I said fine, filled out all the paperwork, than they wanted $350. I laughed and asked are you serious? I declined that and the next day we were dropped down almost 400 contractors in our area. I left it alone, we were still getting calls, plus all of my regular customers and accounts were still keeping us busy. Another 3 months go by, they call and are asking me to advertise to get more leads, Absolutely crazy fees. I declined, and 2 days later our company is magically removed from the listing. I called to complain and they say they don't do that, but I should be advertising with them, again trying to get cash out of us. Every 3 months or so, they will put up our listing for a few days, I get flooded with calls, and than they remove it. They call every week to get us to advertise. A complete scam for contractors

First, I need to explain that I never used Angie's List before, but I needed to find a Pulmonary doctor and an Endocrinologist. First I had to sign up and pay for Angie's List. Then, to my disgust, I found that I had to pay MORE to look up doctors. I wasn't able to preview the Doctor's lists until I had already paid. The straw that broke the camel's back was the fact that there were only 2 doctors in each category (I did this in Fall of 2015). NONE of these doctors had ANY REVIEWS listed, so I and no idea if these were good doctors, knowledgable in their specialties. They just might have paid Angie to get on her list, for all I knew! I thought Angie's List only provided info on doctors, plumbers, electricians, etc who were reviewed and found to be good.
The plus side is that immediately after seeing that Angie's List was worthless to me, I contacted them and told them to cancel my membership (within 1/2 hour of joining), and they did! I also was refunded my money. Alleluia!
On an annoying side, I kept on getting numerous emails and offers to subscribe for months after I cancelled! I had to constantly unsubscribe.
Angie's List may be OK if you are looking for plumbers, contractors, etc (or maybe AL is NOT good). But if your health is at stake, don't hope that Angie's List will be able to help you!

After some of my clients add a very positive review of my services, AngiesList contacted me and offered 1 of 4 spots on certain service areas and calling center. But shortly after I signed up, my listing went to 10th and soon 20th. Iy was in the first page, but it was sorted so many ways, paid and unpaid companies are all listed. Paying over $300 a month has no advantage over unpaid companies. I have called and cancelled my listing but hit with early termination fees. I have given misleading information and promises that was totally wrong.

It's hard to find reputable contractors and service people. Angieslist member reviews are generally credible and it's an excellent resource if you are looking for a repairman. I have used them several times and have not been disappointed. However Angieslist don't publish a price for the service on their home page - you have to go through the Join process... or dig deep in the site... I think I originally joined for $14.99... last year they auto-renewed me for $39 and they would have auto-renewed me again this year at that rate, yet I have just found out that the current annual rate is $9.99. Very deceptive. And totally against their concept of helping consumers find good services. I got a pro-rated refund but wish I did not have to go that route to get a fair price.

I must say that having read other reviews here, I find it scary that the reviews you post are not truly anonymous, that the vendor you have reviewed is given your information and not only respond to the review, they can call you up and harass you if you give them a bad review. I hope you can then post that info on you Angieslist review. I understand the issue that a vindictive reviewer can destroy someone's business but if you have an unsatisfactory experience you should be able to state your case without harassment.

I found Angie's LIst to be pretty reliable when it comes to recommending repair and home improvement companies. Our refrigerator blew up last week and I was getting the runaround to get someone to come out that day. I located a couple of likely candidates on AL. The first one was VERY apologetic that they couldn't make it out that day, but the other guy said "no problem," SHOWED UP WHEN HE SAID HE WOULD, promptly fixed what was wrong and had extremely reasonable prices. We also found the contractor who repainted the inside of our condo, also prompt, friendly, thorough and reasonably priced. Yes, there will always be ratings boosters on sites like this, but everyone I know who's used AL has had a good experience with it.

I can't believe any one could rate this less than 5 stars. I have had nothing but great experiences with Angie's List. I have been able to use highly rated service providers plus take advantage of the "Big Deals" they send out. I have saved absolutely hundreds of dollars on services that I needed with this site. The service providers I have used have been so courteous and service oriented, always making sure I am a satisfied customer. To date I have used bath tub refinishing, window washing, roofing service, weekly pool cleaning service and a pool plaster & tile cleaning specialist.