Angi (formerly Angie's List)Reviews 2,431

Angie's List staff ought to confirm that the businesses that are listed will respond. Actually, I think AL should require business to provide some sort of response if they want to be listed. Business must be so good that the 3 companies that AL provided did not respond to email, online request, text, or phone messages. To be fair, I tried several times over a two week period even asking that if they are not interested to simply let me know so I can stop wasting my time. It's nice that AL provides the listing but at this rate AL is no better than a simple Google search. I was expected a higher level of professionalism with companies that have gone through the trouble and expense of getting listed with AL. So far, I'm extremely disappointed in the businesses and Angie's List.

Several years ago I did a year contract advertising with AL.
I only received 2 jobs from the whole year. I vowed to never advertise
With them again.

Last year I was convinced by a sales rep that
They had changed. So I reluctantly advertised with them again. Well its
Been a year and I have only received 3 jobs this year. When I call them
They have nothing but excuses. What I found out today is, if you
Google Angie's List, you get to their landing page. Right in the middle
Of that page there is a LARGE box that says:

"Find top-rated, certified pros for your project".

There
Is a spot to put in what you are looking for, plumber, etc. When you
Enter what you are looking for it asks you a number of questions.
Including your address etc. Then what happens is you get 3-4 service
Providers who will give you quotes by contacting you via email call or
What ever. Here is the problem. When you fill in your information
In that box, you are actually now getting providers from Home Adviser.
Which I now find out is their sister company. So as a paid advertiser on
Angie's List, if a prospect Clicks on that LARGE box in the middle of
Their web page, they will NEVER see me as an option because I do not
Advertise on Home advisor.

I am being told by Angie's list
Representatives that the prospect must be a member, and they must login
On a small box in the top right of their web page in order to see me as a
Paid advertiser. What the hell is that?

This is why I am not getting
Any calls! This is unethical and I will never ever use them again
For anything. I will be filing a complaint and be taking legal action
Against this company.

The web site is confusing, slow and crawlers track your every move... slowing down other web sites. They get 70% revenue from contractors and lie about that. Plus, they will not allow me to change my positive review... which I only left to motivate the contractor to do any warranty work. Now that the contractor won't do warranty work, and doesn't get back to me, I tried to change that review and warn others. But Angies list says they need me to pay more money for a gold membership or they will not talk to me about the problem or changing the review. I had a silver membership and haven't been happy with them for a long time. I get better results with tips from next door and I'm through with Angies list... another consumer bites the dust. Even Forbes wrote a critical article about this deceptive company... who really does not care about consumers. Meanwhile, my home is still leaking... due to the negligence of the contractor and Angies List wants me to pay them more money so they will let other consumers know about this company. Do NOT trust Angies List reviews. They side with the contractors.

I would say they have garbage service and as I'm a business owner they are not worth it to advertise for business. I spent my money to advertise my business but did not get anything. They promised me so much but nothing happened after they got my money. They promised to call my previous customers and get reviews but all my customers never got a single calls from Angie's list. When I call my account manager in Angie's list they never responded to my calls. As business man I'm not happy.

I cancelled my membership just over two years ago yet they charged me via Pay Pal last year. I complained and they assured me it wouldn't happen again. Wrong! They charged me via Pay Pal again this year. I have blocked them from Pay Pal and filed a dispute. Angie's List no longer has a customer phone number and it's nearly impossible to locate a path on their website to file a complaint with them. They must have been getting too many complaints.

I, unfortunately signed up for Angie's list 2 years ago. I never used the service. I discovered a $16.66 charge on my charge card from Angie's List. I contacted them, and unfortunately I had 30 days to cancel the service, but the "service will just end on April 17,2019" because I did not contact them within 30 days. It should be illegal for them to advertise that they are free. I never thought about it again, the current tv ad says they are now free! Free unless you have the bad fortune of having actually paid for a subscription 2 years ago! DO NOT WASTE YOUR MONEY! THERE ARE FREE SERVICES WHICH ARE ACTUALLY FREE. FALSE ADVERTISING!

Ordered drywall repair for $199. Contractor never responded back to schedule repair. After months of trying to reach the contractor without success, I contacted Angie's list for my money back. They refuse to give my money back or coordinate with the contractor. Just found out that the contractor no longer works thru Angie's list and had told "Angie' to remove him from the ad offered. Angie's list will not provide money back and contractor still does not call back - so I am out $199.

As a small biz owner, I made the huge mistake of entering the lions den with both of these companies- home advisor employees are a bunch of unprofessional people that laugh at you when you are calling them about their poor leads your biz is paying a lot of money for. And Angie's List is a total joke, because after paying them 500 bucks a month to gain no business back, they have nothing to respond as you inquire on what is going on- When not a single call had been generated in the Boston area, and targeting ******* members! They also obviously know that they are a sham company because NO ONE in business trying to gain business when advertising should have to sign a contract. AL is awful. PLEASE- small businesses, don't go this route. They will screw you for Thousands and bs you into changing your contract into another contract for 3 months- that'll do nothing as well. Too confusing? THEN HEED THE WARNING, ANGIE'S LIST SUCKS!

Here's how I found out that reviews are only good ones. I was going to leave a negative review and the agreement to leave it is they give the contractor ALL of your contact information, e-mail, phone, etc. I get a name, to confirm that you had the work done, but everything else could be dangerous. I did not post my negative review. I think many others are scared off too. I have tried several times to locate contractors in my area and either I am told they can't find any, they send me someone with the wrong skills, or provide a name of someone who never contacts me. Perhaps Angies works better in big cities than in rural areas.

I haven't been a member at angies list for a couple of years. I suddenly get a renewal charge on my credit card.
I called AL to inquire and cancel but their recording states 'phone service not included in my subscription'.
I received a robot message from AL later stating that I had an automatic renewal silver membership (not free) good 'til 2018 - - no refund available. Stay away from this company - just money grubbers. No service! Just human to computer! They will screw you however they can!