AmourFeelReviews 1,410

Dear Realman,
Thanks for sharing your feedback.
We are to hear sorry your experience didn’t match your expectations.

Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.

We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.

Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
AmourFeel Support Team

Dear Allen,
Thanks for sharing your feedback.
We are to hear sorry your experience didn’t match your expectations.

Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.

We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.

Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
AmourFeel Support Team

Dear Torey,

We would be glad to learn more about your troubles in using the website as we strive for perfection!

Please, contact us via [email protected] and share all the details regarding your feedback on the platform that you rated 1 star. What makes you feel that way about our website?

We never scam anyone and review every complaint individually. From our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best Regards,
Support Team AmourFeel

Dear Daniel,

I can see how you feel. To be honest, some of our other members felt that our prices are too high. Indeed, there are many websites out there, our communication platform though has a number of advantages, such as strict adherence to the terms of legislation, including the Federal IMBRA law, which guarantees the member's safety from inadequate individuals. In addition to these serious measures, we always provide high-quality support service for our members. Every query is carefully reviewed by our Investigation, Moderation, Financial or Technical departments. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?

We’re here for you anytime.

Please feel free to contact us via [email protected] in case of any questions.

Kind Regards,

Dear Leon,

Hello and thanks for finding time to submit your review.

Please kindly note that most of the validated members of the platform are from Eastern Europe, however, we provide our services worldwide.

The matter of possibly moving to another country has to be discussed between you and a member directly.

Be advised, that you're able to set the age range on the "Search" tab, so it could make your search better.

Please contact us via [email protected] in order to check the issue with the photo uploading, we'll be delighted to help you out.

Best regards,
AmourFeel Customer Support

Dear Tom,

Thank you so much for taking the time to share your feedback!

We try to make sure that all the validated members are interested in communicating with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

In case you have specific claims or issues, please reach us at [email protected] and we will be glad to help.

We would be glad to see you satisfied and change your rating to 5 stars!

Best Regards,
AmourFeel Customer Support

Dear Eddie,

Thank you for letting us know about this!

Please, be kindly informed that when people make their decisions to initiate a conversation based on the information and pictures in a profile, looks are everything! Therefore, our members sometimes hire professional photographers to have the best pictures in their profile.

Please, contact us at [email protected] and we will tell you more about the website!

We are waiting for your reply!

Best regards,
AmourFeel Customer Support

Dear David,
Thanks for sharing your feedback!

At this point, we would like to let you know that we would like the opportunity to investigate your feedback further.
Could you please contact us at [email protected]? We’ll work with you to help you on the matter you reported as quickly as possible.

Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
AmourFeel Support Team

Dear Jerr,

I understand how you feel, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give high-quality service to all our customers and high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we count on your understanding.

Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.

I'd like to mention we have different options that allow you to spend less and communicate with your favorite person out of the website for free. Will you be interested to know about the details?

Contact us via [email protected] if some questions pop up. We will be glad to assist you.

Kind Regards,
AmourFeel Customer Support

Dear Adam,

We are sorry to hear about your unpleasant experience on our platform.

We would like to emphasise the fact that we try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

It is highly important for us that only real users communicate on our platform. We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.

If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

If there’s anything we can do to help you further, let us know via [email protected].

Best Regards,
AmourFeel Customer Support

Dear User,

Thank you so much for this review!

It is true, our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?

We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

I properly understand that from one point of view the contacts exchange can seem to be a long-winded procedure, however, in this case I would recommend that you try to set up a real date with your favorite friend. This option is much quicker and easier to set up and arrange, just because all you need to do is to have 625 credits on your balance and be a verified member with us. Please contact us and we will tell you more about it.

We’re here for you anytime.

Please feel free to contact us via [email protected] in case of any questions.

Kind Regards,
AmourFeel Customer Support

Dear Jon,

Thank you for this review!

I can see how you feel. To be honest, some of our other members felt that our prices are too high. Indeed, there are many websites out there, our communication platform though has a number of advantages, such as strict adherence to the terms of legislation, including the Federal IMBRA law, which guarantees the member's safety from inadequate individuals. In addition to these serious measures, we always provide high-quality support service for our members. Every query is carefully reviewed by our Investigation, Moderation, Financial or Technical departments. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

The minute of the chat costs 2 credits, and you can send as many messages as you want to.

We try to provide every member with a positive communication experience at the platform. To do this, we have secured access to the platform with a sophisticated verification procedure for every member, and created a 24/7 support service being able to handle any kind of issue. However, each separate member chooses their own manner of communication as well as whom they want to talk to.

We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?

We’re here for you anytime.

Please feel free to contact us via [email protected] in case of any questions.

Kind Regards,
AmourFeel Customer Support

Dear Jim,

We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them.

All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

We have never scammed anyone, and we review every complaint individually. From our side, we do not tolerate scam.

We also try to provide every member with a positive communication experience at the platform. To do this, we have secured access to the platform with a sophisticated verification procedure for every member, and created a 24/7 support service being able to handle any kind of issue. However, each separate member chooses their own manner of communication as well as whom they want to talk to.

We’re here for you anytime.

Please feel free to contact us via [email protected] in case of any questions.

Kind Regards,
AmourFeel Customer Support