AmourFeelReviews 1,410

Dear Dennis,

Thanks for the feedback you submitted.

It is a pleasure to know your opinion about our platform.

We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?

Please feel free to contact us via [email protected] in case of any questions.

Best regards,
AmourFeel Customer Support

Dear Paul,

Thank you so much for taking the time to leave us a positive review. We appreciate it!
You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by location and age, you should find someone close to your age.

Contact us via [email protected] if some questions pop up. We will be glad to assist you.

Best Wishes,
Amourfeel Customer Support

Dear Craig,

We would be glad to learn more about your troubles in using the website as we strive for perfection!

The chat works slightly differently from how you described it. The live chat works like this: after you've sent your first message to a member, you're immediately charged for 2 credits, and a timer starts. Until it hits 60 seconds, you will not be charged for this chat again (unless you send virtual gifts or photos, or view the video from the member – those are counted separately). The timer stops after 1 minute or after you or the member exit the chat. If you send another message after that, you're charged for 2 credits again, and the timer repeats. Basically, if you send 2 or more messages within less than 60 seconds apart between the first and the last ones, this will count as 1 minute and will cost you 2 credits. More than 60 seconds apart will be 2 minutes and will cost 4 credits and so far and so forth.

Our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. Therefore, we cannot promise anything about marriage or coming to another country, however, we would be very pleased to hear if your relationship taking that direction.

Please kindly note that it is always up to both of you on how to build your further communication.

From our side, we provide a safe and comfortable place for communication and we cannot force our members to stay in touch or move further on in their relationships. Your communication and further interaction depend solely on both of you.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best Regards,
Support Team AmourFeel

Dear User,

Hello and thanks for leaving your feedback.

Yes, we do not have a monthly subscription. However, you can purchase credits packages as a kind of our website currency in order to spend them on the services. Furthermore, it has no time limit compared to the subscription, so you can use it anytime you wish.

At the present time, we offer different packages used to access the full services of the website.

Best regards,
AmourFeel Customer Support

Dear John,

Thank you for taking the time to share your concerns and feedback with us!

Please note that we strive to provide every user with a safe and reliable space for online communication where violations like scam are not tolerated. We always do our best to make sure that every user follows the terms of our platform, for this reason, we review each complaint carefully.

It should be mentioned that we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our regional partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with.

Our website was created and designed for online communication. We cannot guarantee and do not promise users any specific results from using the platform. All the ladies registered on our platform are mere users with different reasons to communicate with other people, hence the experience of each particular user is unique, as well as their results from using the platform.

At the same time, we do not pay our members for communication and prohibit our regional partners from doing so. We always take measures in case we notice any violations of the terms of our website. In any case, if you notice something suspicious in the behavior of a specific member, please contact our Support Team and let us know the member ID and the specific facts that give rise to concern. We will investigate the matter and let you know the results.

Please feel free to contact us via [email protected] and we will be happy to assist you with any difficulties you might experience on the website.

Kind regards,
AmourFeel Customer Support

Dear Adam,

Thank you for your comment!

We do realize that some of our features might seem too expensive for you. However, we would like to emphasize that our main purpose of the customer’s safety on the platform. From our side, we try our best to prevent any unpleasant experiences of our customers and verify profiles before posting them on the website.

Also, we always consider any suggestions from our customers and constantly improve the website for a better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your penfriend.

Moreover, our support department working 24/7 is always ready to take care of any issues you could come across. We really try hard and hope to make our efforts justified for our customers as well as your investments!

The main benefit of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.

We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed.

We are always available for our members 24/7 and ready to help.

Hence, we would appreciate it if you review your feedback taking into account the described situation.

Best Regards,
AmourFeel Customer Support

Dear Juergen,

Thank you for submitting feedback!

We would like to inform you that we do not delete conversations between our members. Moreover, we are not engaged in communication among our users.

In your occasion, we can recommend you for contacting us and providing as many details ( the user`s id number, the screenshots) as you can about the situation that has happened.

Should you have any additional questions, please contact us via [email protected] email at any time.

Best regards,
Amourfeel Customer Support

Dear Paul,

We are grateful that you took the time to leave us a review!

We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

Please reach us via [email protected] in case of any help needed. We are there for you 24/7 and ready to assist. We hope your experience will be unforgettable.

Sincerely,
Support Team AmourFeel

Dear Kirk,
Thanks for sharing your feedback.
We are to hear sorry your experience didn’t match your expectations.

Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.

We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.

Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
AmourFeel Support Team

Dear Donald,

Thank you for leaving feedback!
We are glad that you enjoy communicating with other members on our website!

Our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. Therefore, we cannot promise anything about marriage or coming to another country, however, we would be very pleased to hear if your relationship taking that direction.

Have a great time!

Best Regards,
Support Team AmourFeel

Dear Steve,

Thank you for the review of our website!

Our website is an online-international communication platform where our member’s satisfaction is our primary focus. We provide our members with fast and convenient environment to initiate communication and share different ideas, traditions and knowledge with other members of the website.

I would like to draw your attention to the fact that we do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile.

Should you have any questions, please contact us back. We will be glad to help you.

Best regards,
AmourFeel Customer Support

Dear Jes,

Thank you for the review of our website!

Please, be kindly informed that if you find chatting expensive you may use emails where you may put up to 3500 characters as well as attach free photos.

When people make their decisions to initiate a conversation based on the information and pictures in a profile, looks are everything! Therefore, our members sometimes hire professional photographers to have the best pictures in their profile.

Should you have any questions, please contact us back. We will be glad to help you.

Best regards,
AmourFeel Customer Support

Dear Ducao,

Thanks very much for your feedback!

It is a pity for us to see such a negative review. From our side, we would like to emphasize that all of our validated members are real and verified because they pass several steps of verification before entering the website. However, if you have any doubts, please contact us.

Some members may use general messages found on the Internet or translated, e.g. by Google translator or the translator, to set up an initial contact. They have no access to what other members write and you are free to search how to start a conversation as well if you are having any difficulties with it.

Please contact us via [email protected] email at any time 24/7 when it will be needed

Best regards,
Amourfeel Customer Support

Dear Drew,

Thank you for taking the time to share your thoughts and feedback with us!

It is true, our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.

You can continue to use our free membership and there will be no liability for a subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of the users' profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all.

We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed.

We will be glad to make your experience better and probably change your rate here:
https://www.sitejabber.com/edit-review/amourfeel.com/2664

Best regards,
AmourFeel Customer Support