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AmourFactory Reviews Summary
AmourFactory has a rating of 4.1 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. AmourFactory ranks 25th among Dating sites.
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Oh my God! This website keeps sending me men and boy profiles even though I report each to customer support. This website is abusive and shoving their gay agenda down my throat. These are not inadvertent men that are accidentally sent to me, but are flaming gays "Curious about men" type 20-year-old boys dressed like a flamer with a pose like a girl, as well a middle-aged gay men trying to score. Amour Factory continues to send me these gay profiles despite my objections and refuses to do anything about it. They should advertise that they are a gay dating website and promote their gay agenda. I am angry and insulted. They do not care. They say that they will get back to the customer within 72 hours with a reply, and will never follow up on any of the numerous complaints. They continue sending me profiles of gay men and gay teenage boys. I recommend avoiding the website, and you will never get a response from customer service. There are a lot of bait profiles trying to get you to spend money chatting. Save your money by avoiding this website.
The "ladies " are way to persistent to be real. You cant even tell if you are chatting with the women in the picture. You have to spend around $800 usd on one lady before you are allowed to ask for her personal information. This is supposed to be for the benefit of the ladies. Sounds like a big benefit for the site. Pictures are so touched up when you do get an untouched one, it's hard to tell who it is. Total scam in my eyes.
Dear Mark,
Thank you for the feedback.
I completely understand that those rules make you feel frustrated from first sight. I consider it would be appropriate to establish a little parallel between our website and real life to make it clear to you. If we are talking about real life, people don't usually trust the person they don't know well enough. So well, it takes some money and time to communicate with the member during your walks, café talks and some films at the cinema.
We are building a secure platform where we try to make sure the person on the other side of the screen is real and interested in communication. To do so, we have arranged communication with Regional Partners worldwide so they could assist with the registration of the ladies from their countries. Passing the verification in person is more trustworthy since the member will be interviewed eye to eye.
When people make their decisions to initiate a conversation based on the information and pictures in a profile, looks are everything! Therefore, our members sometimes hire professional photographers to have the best pictures on their profiles.
Please be kindly informed that our website is an online-international communication platform where our member’s satisfaction is our primary focus. We review every complaint individually and always strive to resolve any problem in a satisfactory way.
From our end, we do not tolerate such violations as scam or deception. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations.
We carefully consider all complaints received from members of our website. If such complaints allege the dishonesty of a member and breach of our terms, we investigate them. If we notice impersonation and deception, we block and blacklist the member. If representatives of the member appear to be guilty of some things or seem to be suspicious to us, so we apply sanctions to the representatives, which may bring about complete termination and blacklisting.
If you've found somebody not trustworthy enough, you are welcome to specify the ID of the member and explain what made you think the person is not the one she/he pretends to be. We will immediately review this case via [email protected]
Sincerely,
AmourFactory Customer Support
PLEASE READ! After being on the site for more than 2 years I simply asked my fiance to take a simple picture to confirm she was real. I had no proof whatsoever. I have spent over $10,000 on this site. She would not give me the proof I asked for and got upset that I even asked for it. I had talked to another girl on the site that said yes some girls receive "personal assistance" for chatting on the site. Several times I found her logged in when she said she was not there. I contacted the customer support and they told me maybe somebody else logged in under her name. She logged in from home or on the phone. That was suspicious. When I set a gift that she could monetize for Valentine's Day this year, I again ask customer support about how much she would actually receive of it. After arguing with customer support without getting a straight answer for at least 30 minutes, I finally got told good news they are not allowed to tell you how much they get from the gift you send. So I sent $600 for Valentine's Day gifts. Look at the exchange rate between their currency in the Ukraine and our currency in the US. That's a lot of money. But I just assumed she only got half of what I sent. The company got the other $300. I also found her recently on another site. Same name just spelled differently. Some of the photos we're from this site. But she lived in a different city. Both companies swear they do ID background checks on each girl. So how can she live in two different cities at the same time. The other site is hitlovenow.com
I do not recommend it either because of this. 2 years of my life wasted. Don't go through what I have gone through. PLEASE!
Dear Daniel,
Thank you for the feedback.
Be advised that our website is a standalone platform that was created for online communication. As you pay internationally, the bank may notify you about suspicious transactions which you need to confirm. We do not have any connection with ' escort service'.
Kindly be informed that we cannot guarantee and do not promise members any specific results from using the platform. All the ladies registered on our platform are mere users with different reasons to communicate with other people.
All the users have their own purpose to use our website, hence the experience of each particular user is unique, as well as their results from using the platform. Some people chose to use our website to find interesting interlocutors, some seek popularity, some users are here to find friends or like-minded people, and some people want to establish international acquaintances to share their traditions and experience, for instance.
We recommend that you discuss everything with the person you are interested in directly to find out if your purposes actually match.
Please reach us via [email protected] so we could have a look at your issue. We are there for you 24/7.
Sincerely,
Support Team Amourfactory
99% of the "ladies" are either bots or offshore employees. It's their job to chat with you and to make you spend credits. Neither of them wants to meet for real. There are sites like
J4-Date.com
Where personal meetings are 100% guaranteed. This is the only site I can honestly say is you know what you pay for and it's worth all the money. I had 5 dates via their service. The 5th date was the luckiest – now I have the best girlfriend in the world, my soon-to-be wife!
Anyway don't fall victim to Amourfactory con! Personal meetings are not possible at all there. You never know what and how much you pay for and it's not worth any money. I had no dates via their service.
Dear Douglas,
Thank you for taking the time to leave feedback about our website.
First and foremost, please be informed that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.
We also have the option of a real Meeting, but the decision on whether to use it is always up to both of you.
From our side, provide a safe and comfortable place for communication and we cannot force our members to stay in touch or move further on in their relationships. Your communication and further interaction depend solely on both of you.
We do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile.
If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to [email protected] and we will check the case.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team AmourFactory
My old phone got flooded in water is it possible to be relocated on this app I was here before if you want my email I can put it on here as soon as possible thank you
Dear Daniel,
Thank you for rating our website and sharing your experience!
Every feedback is greatly appreciated and taken into consideration in order to make our platform for communication a better place.
Feel free to reach us via [email protected] if any assistance is needed.
Best Regards,
Support Team AmourFactory
I had goonies guy as my profile pic. And had the hottest 20 year old chicks hit on me and ask me if I would live them. Lol. I'm 60, advanced degree and have no problem getting a woman. I just wanted to see how shady this place was. Not an unattractive woman on the site. They all look like models. I asked a few of them I was messaging to write my name on a piece of paper and hold it up to her face so I knew it was her. She kept asking me if I wanted to see her naked and I said no, I want to see that pic first with my name on it. She never gave it, none of them did. I swear this is a prostitution ring where the "dates" actually do all they can to keep you talking and spending money. Do a solid favor to yourself and stay away from here! If my profile pics got my inbox full of hot women who want me to love them, they have me confused for a sucker. Save your money, this place is a clear scam
You can say what you want Amour Factory, but clearly you cant have that many "models" who swarm on anyone the second they are online, no matter what you put in your profile, the swarm is the same and it is clearly a sweat-shop type arrangement with the sole purpose of getting suckers to continue talking to the girls who they think really have interest in them, which they wont. Why don't you show you are legit (you vetted them, why cant the token buyers vet them?) All it would take is if the one they are talking too, can have proof it is them they are talking too, buy sending a pic of their name or something next to their face? That would make sense and prove you aren't a scam site, because you are and wont do this simple step because you have only so many "Stock photos" of the models to share and it's further proof that the ladies they think they are talking too aren't the actual ones they are talking too. This would make it more legitimate. They talk perfect English, and when I asked them to do this step, suddenly they seem to not understand my request. I offered to put their name on a piece of paper, take a picture of it, to show it's me, but they sure cant reciprocate which clearly screams SCAM. Do you understand this? Or do you suddenly not understand English either? It is a legitimate and simple request to prove you are who you say you are, and will prove you aren't just out for members money. Lets see if you step up and recommend this step to the sweat-shop "employees" that they should do this step. I bet you wont because it will expose the scam you are running. Shame on you
Dear Kevin,
Thank you for taking the time to leave feedback.
First of all, I would like to point out that we are very serious about our integrity and security, as our main goal is to create a safe space for communication and exploring new cultures and ideas. That’s why we have carefully crafted a lengthy and strict process of verification, which allows us to stop any ill-intended people from even creating a profile on our website.
We are a platform for communication and most of the members are more interested in having conversations/chats with people without paying attention to your appearance and how you look like. They send you messages to set up an initial contact and see how it goes.
Please note we can not force to person to send a photo/video to someone as it is their free will to do so and we should respect that.
We have a possibility to arrange meetings with members face to face so we know there are no fake profiles there.
Our validated members' profiles are verified twice.
Firstly, our Regional Partner gathers and verifies the personal background information, ID, and other documents of the user as well as uploads a verification video where the user gives his/her consent to use our Website.
The second step of the verification procedure is held by our Moderation Team after the Regional Partner creates a new user’s profile.
In order to verify the user’s identity, we ask the following:
A valid passport/national ID document;
A verification video where the user, holding the ID in their hands, declares the current date and confirms that he/she wants to use the service.
Double verification helps us to make sure that all users registered on the Website of their own free will.
If we have doubts about the authenticity of documents or the user's consent to be registered on our Website, we notify the Partner. Should the Partner fail to prove that there are no problems with that, we decline registration on the Website.
Because of the abovementioned steps, we can be sure that there is no scam or fraud on our website. We do not tolerate it and we are against it.
However, if you feel like you’ve encountered any suspicious activity while using our service or inappropriate questions from members as you mentioned above, we would be more than happy to assist you in such a case.
Please kindly contact us via [email protected] and we will be glad to clarify any situations with you!
Best regards,
AmourFactory Customer Support
I found the girl of my dreams. I paid a lot of money to get to know her. She said she was in love with me. And she was saying she wanted to come to USA. Long story short. She needed English lessons so I paid for them. And before I knew it she stopped talking to me.
Dear Jeremy,
Thank you for bringing this to our attention!
It is a pity to hear that you had an unpleasant experience on the website.
If you just may get in touch with us using this email support@amourfactory and tell us the member ID and more details about your communication we can investigate this situation and ask the member to explain the situation.
We are waiting for your reply!
Best regards,
Amourfactory Customer Support
Hi, I was asking for someone's contacts as it was both of us wanting this, nothing happened so I asked again and they said I took my money back through my bank, I told them it was not true and my partner is going to be worried as days have gone by a week later I cannot even go on the app, and ive done verification they asked for weeks have gone by with out being able to tell my girl what is happening, this is reprehensible and should not be aloud to do this to someone trying to find love
Dear Peter,
Thanks for sharing your feedback.
We are sorry to hear your experience didn’t match your expectations.
At this point, we would like to let you know that we would like the opportunity to investigate your feedback further.
Could you please contact us at [email protected]? We’ll work with you to help you on the matter you reported as quickly as possible.
Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
AmourFactory Support Team
Stay far away. You'll find the same women on multiple sites, on Instagram, on Facebook, all lies. It's a fight to get account deleted.
Dear Brian,
Thank you for sharing your feedback about the website.
We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.
However, please remember that we cannot force or prohibit having accounts on other services to our members.
Nevertheless, if you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to [email protected] and we will review the case.
Furthermore, we as a company strive to comply with the laws, thus we may collect data for other requirements, such as your data removal request. Additionally, we would like to emphasize that our platform is committed to compliance and never collects data for unlawful purposes. Another feature that highlights our position among other platforms is that we constantly scan our system algorithms and networks for security measures and liability, also we are using Cloudflare systems which guarantee data transfer security, so you can be sure about the safety of your data. Moreover, we should be sure that the person who requested the data deletion is the account owner.
Best Regards,
Support Team AmourFactory
Absolutely fake total rubbish. The profile are fake. The whole thing is a setup. Girls in Ukraine in the middle a war
Hello Ben,
We’re so sorry to hear about your unfortunate experience.
Kindly note that we do not tolerate scam on our platform and always make sure there are no fake accounts on our website.
In order to register, every member takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents user attaches are valid.
If we have doubts about the authenticity of documents or the user's consent to be registered on our Website, we notify the Partner. Should the Partner fail to prove that there are no problems with that, we decline registration on the Website.
Because of the abovementioned steps, we can be sure that there is no false profile on the platform.
Due to the Russian invasion of Ukraine, a lot of our members have no choice but to stay home and distract themselves from the surrounding situation. Most of them might experience insomnia and communicate with their friends a huge amount of time.
It is the best way to distract yourself from stress and also share your thoughts and opinion with penfriends.
Feel free to contact us via [email protected] if you have more questions for us.
Kindest Regards,
AmourFactory Customer Support
Amour Factory - Fraud
Amour Factory is supposed to be a place for people to meet and possibly engage in a relationship should they connect on a deeper level. The framework of this site essentially uses an algo to keep male customers spending money to acquire tokens for the purpose of engaging conversations. The problem is Amour Factory has no intention of allowing a connection or allowing 2 adults to continue having conversations outside of their website. Should I want to have a conversation with someone on whatsapp that I met on Amour Factory, what is the problem? AmourFactorys' many rules dictating the manner in which two adults can progress their relationship based on the number of tokens they spend engaging is indicative of the fraud the perpetuate. If I am wrong, prove that you are not using these women as clickbait and you are actually not a dating site at all. Men, please make better use of your time and find another means of engaging others. This site was built for one purpose, to take your money and leave you with hot air. Live a little and stay away from this site.
Dear Chris,
Thank you for leaving this comment.
We would love to make your experience with us better!
Please be informed that our website is an online-international communication platform where our member’s satisfaction is our primary focus. We provide our members with a fast and convenient communication environment.
We try to make sure that all the members of our site are real. Our Moderation Team verifies and checks the ladies` profiles. In that way, we can be sure that ladies are genuine and information about them is correct.
Our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give high-quality service to all our customers.
When establishing a connection with your partner from abroad, it's crucial to be able to ask for proper assistance. Our friendly and skilled team of professionals including Moderation, Support, and Tech Departments is one click away if you have questions about the website. Therefore we set those prices, however, you are able to control your spending and use only the services you want to.
Please be advised that the exchange of personal information can be done via the contact exchange procedure. The site established such limitation in order to protect the privacy of the customers.
If you would like to learn more about it or you still have questions, please kindly reach us via [email protected]
Kind Regards,
AmourFactory Support Team
I created a profile and a day later was in a conversation with someone. I purchased coins on the site to continue conversation then suddenly after the purchase my account was blocked before I could ever use the coins I purchased.
Dear Phil,
Thank you for sharing your feedback about the website.
We are sorry to hear that your account has been blocked, but we do not block users without reasonable motivation. In case you consider that you have not breached the rules of our website you can also let us know about this by contacting us at [email protected]. We will review your case and revert to you with our decision on the deactivation. This is just to reaffirm that we don’t like the cases where we have to block our users, so we would appreciate if you revert to us with your feedback on this matter. We can reconsider your case or at least - we may provide you with a motivated response and clarify the situation.
We appreciate all your feedback. We also hope that the provided information and our assistance, in this case, may change your opinion on our website.
Best Regards,
Support Team AmourFactory
At AmourFactory there is an easy registration process and lots of profiles of interesting people, you can always find someone to communicate with. It's safe here because profiles are accurately verified. I spend my free time here very interesting and fun. Already have made regular interlocutors.
Dear Thomas,
Thanks a lot for submitting your feedback!
Your review is what makes us improve and serve you better.
Should you have any additional questions, please contact us via [email protected] email at any time.
Best regards,
AmourFactory Customer Support
I like to come home after work and visit AmourFactory. It's very comfortable and soulful. Here I can communicate quietly with pleasant interlocutors who are far away from me. In a short time I have found many new friends of interest. The service is convenient and safe.
Dear Anton,
Thank you for your devotion!
We are pleased to hear that after exhausting work hours you choose Amourfactory!
Wishing you get the best from our platform!
Best regards,
Amourfactory Customer Support
It is hard to live without communication, but I, for example, want to communicate only with good people who would be on the same wave as me. So in real life it is difficult for me with my friends, but on AmourFactory I was quickly able to find people to talk to. Now I know what good communication is.
Dear Charles,
Thank you for rating our website and sharing your experience!
Every feedback is greatly appreciated and taken into consideration in order to make our platform for communication a better place.
Best Regards,
Support Team AmourFactory
On AmourFactory the registration is free and easy to understand. Moreover, I like that you do not need to pay money to communicate in chats and browse profiles here. Yes, you have to buy a premium account to communicate with people in person, but I feel fine in free chat rooms.
Dear Irina,
Thank you for rating our website and sharing your experience!
Every feedback is greatly appreciated and taken into consideration in order to make our platform for communication a better place.
Best Regards,
Support Team AmourFactory
Before I had no idea how many people there were on the Internet looking for a way to socialize. But when I registered on AmourFactory I saw how many users from different countries were looking for a companion. I liked it from the first minute and yes, I found a lot of nice people here.
Dear Fritz,
Thank you for sharing a review of your recent experience!
Our team is committed to providing high-quality customer service, and we’re thrilled to hear that our platform made a good impression on you. If you need any help, feel free to contact us via [email protected].
Best Regards,
AmourFactory Customer Support
The hack in 2 paragraphs...
Overall, you can expect that almost every woman on this did a deal, where they get free breast job (at least) in return for having a professional shoot, and allowing it to be published. Ill spare you the details, but I've proven that these profiles are nothing more than a scheme to get you paying for contact. And I've proven the contact is not with the woman you see.
However, as a source of great photos of attractive women (if that's all you want... very sift porn), here is the hack.
Your profile should bare no relationship to your identity. Use a new email address. Literally, you can be 140cm, 75yo smoker, with no photo, and you will receive as many responses as if you were... you.
Search around the site. You will receive emails and messages. If you receive an email, wink for free, and you will likely receive a message from the profile. Messages, if you wink for free, will allow you to see hidden photos. Not a cent to spend!
Profiles will disappear from your messages. If you want to retain a profile, simply hit the saved star. You'll find them stored in People.
You'll notice no writer ever notices anything in your profile. Their aim is solely to get you to watch videos or write. Spending $$.
If you want to meet Russian girls, it's best to go on line in normal sites...
Trust me. You will not meet those girls on this site.
Dear Entwined,
Thank you for writing such a detailed review of our website!
It is a pity that you did not receive the service that you expected.
Please, be kindly informed that the profiles of the members referred by the regional partners are carefully verified including their identity as well as a video verification.
Also, please note that regional partners may as well help the members with the photos they put to their profiles offering them the services of a photographer
The members may actively use the services and have no limitations concerning the members they contact.
In addition, we would like to say that we have a special meeting option on the website which could be used for real meetings with the members. If you wish to know more about this feature please let us know via [email protected]
We are waiting for your reply!
Best regards,
Amourfactory Customer Support
This app is full of pictures of models you pay to chat to a picture.
This app is totally fake. I can't believe they are allowed to run this scam.
Don't bother. Or take a look for yourself, real dating sites don't have100% women that look like models.
I'm not attracted to there look or fake lame story's.
Dear Dylan,
Thank you for leaving feedback!
Please, kindly note that we check validated members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents user attaches are valid.
Also, the validated members do not receive any monetary incentives for communication with other users. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile.
If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to [email protected] and we will check the case.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team AmourFactory
AmourFactory is a service with many real users' profiles and thanks to profile check there are almost no bots. If you want to spend your free time in a pleasant way - you need to register on this convenient and secure service.
Dear Jessica,
Thank you for rating our website and sharing your experience!
Your feedback is greatly appreciated!
Best Regards,
Support Team AmourFactory
From the business
AmourFactory is an online dating platform designed for those who enjoy the lighter side of romance. It's a space where users can engage in warm, lighthearted conversations that bring charm, laughter, and joy into daily life. Whether you're new to romantic communication or simply want to enjoy easy-going interactions, AmourFactory provides a relaxed and welcoming atmosphere where every message feels natural and uplifting.
We believe that connection can start with a simple dialogue. That’s why the platform is built to encourage meaningful conversations without pressure. You set the pace — share your thoughts, exchange smiles, and feel the confidence that comes from being heard and appreciated.
With a focus on simplicity and ease, AmourFactory helps you explore the exciting moments that romantic communication can bring. It’s not about searching or chasing, but about letting things unfold through friendly, meaningful exchanges. Each conversation is a step into something...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Fil,
Thank you for taking the time to share your concerns and feedback with us!
Please be informed that AmourFactory is an international online communication platform where our member’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. There are many members of both genders with different preferences and reasons to communicate with other people and you surely can find people you like.
Our platform has been designed primarily for secure and convenient online communication with people across the globe and it is not a dating website. Every member is free to contact other users of the platform and we cannot prohibit them from writing to you, however, you can easily block or ignore members you do not wish to communicate with.
Unfortunately, we do not have all the information regarding your experience on our website and we are not sure what you actually mean by saying that we are sending you profiles. There can be various reasons why you may see the profiles of male users on the website and it could happen that you might accidentally set search filters only for male profiles on the main search page, however, this can be easily edited.
You can use the Search option at the top of the list of the members, registered with us. By clicking on the “Filters” button, you can sort members by location, gender and age to find members who match your specific preferences. Thus, you can easily find profiles of many interesting ladies from different locations and initiate a conversation with them if that is what you prefer.
Please note that we always strive to provide our users with a convenient space for online communication and do our best to provide prompt and effective assistance with any questions. Some inquiries may take time to look into, however, we always get back to a customer with a proper response.
At this point, we kindly ask you to contact us via [email protected] as soon as possible and we will be happy to assist you with the difficulties that you have experienced.
We hope to hear from you soon.
Kind regards,
AmourFactory Customer Support