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The company has garnered mixed feedback, with some customers appreciating the quality and design of specific products, particularly costumes and shoes. However, a significant number of reviews highlight serious concerns regarding customer service, including unresponsive support, shipping delays, and a problematic return policy. Many customers expressed frustration over receiving incorrect or incomplete orders and a lack of communication from the company. Overall, while there are positive sentiments about product quality, the prevalent issues with customer service and fulfillment suggest a need for improvement in operational reliability and customer support practices.
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Shipping was fast though confirmation email came late.
I received my order in a timely manner and it was very affordable.
Everything I ordered was correct and have had no problems with anything!
I received a defective item so I contacted them, sent a picture as requested, sent a second request for a rma number and never got a response.
Loved my shoes, and I got my package faster then I had expected...
I just got my shoes and one pair had two different shoes sizes.
It was great! No complaints! Always get my shipment and items on time and correctly.
I love the variety of shoes on this website, but I was very disappointed on how different the sizes were when my shoes arrived. I wear a size 8 shoe, & when I ordered 5 different size 8 shoes, only one of them actually fit a true size eight. One of them I couldn't even fit my foot in, & another was too big to almost a size 9. There should be a way to say on a certain shoe whether or not it runs small or big before anyone buys it.
Love this site great clothes and shoes. Quick delivery to my home. Been ordering from this site for years. I tell all my friend s to get the best stuff on this site!
My friend loved the gift I got for her. Fast shipping and great service
I liked 2 out of 3 of my shoes! My Oxfords seem to be defective on the right shoe. Also I never knew what my shipping expectation was I thought after I ordered I would be told how many days to expect my package.
My package was delivered on my doorstep and I was told by your company that someone signed for it, but after speaking with UPS they said nobody signed anything, it was just dropped on the porch. Makes me kinda on the fence about reordering. I actually liked a lot of things on the website. So we shall see.
My dress was too short. Otherwise, I'm happy. I love you guys!
Love the shoes never had a bad experience with them and always great savings!
High quality items true to size, good selections, with affordable and fast shipping. I definitely will be ordering again. Thanks
It was perfect I got my boots just in time for thanksgiving I didn't think I would have them so soon not only that every thing was in perfectly new condition! Will deffinitly be back!
I have been very please with AMI. I had one small problem and they corrected it hassle free.
I ordered my birthday dress which I looked amazing in! & I was 3rd place in the best dressed category, with hip- hop star Mario guest starring in NYC.
THANK YOU SOOOO MUCH AMICLUBWEAR!
Prices are great and happy with the quality of products.
Shipping was delayed, first shipment never arrived, items not sized as indicated and received the wrong item in once instance.
Awful website with terrible customer service., PLEASE READ the return policy before you order because they basically won't let you return anything if it doesn't fit. I will never order from there again.
Answer: I am honestly shocked by so many negative reviews. How could I have had such a positive experience, every single time, ordering several times over the past 5 - 6 years and so many others see the site as a scam and worst ever? Wow!
Answer: Shipping to New York take 3-4 days. If you need it faster you can select 2nd day air.
Answer: Hi Corta, Thank you for contacting AMIclubwear.com. May you please provide us with your full name or send us a DM and our social media team will confirm the winner and will contact you with a update. Thank you and have a wonderful day. Warm regards, AMI
Answer: A: Hi Cynthia, Thank you for shopping with AMIclubwear.com. Please contact our call center for all cancellation of order as we reply back to our e-mails within 48 hours and your order could have shipped before we've answer your e-mail. We also do not cancel orders through this Sitejabber as we do not know what your order number is. Thank you and have a wonderful day. T (855)264-9327 Customer Service Hours 9:00AM-3:00PM PST Warm regards, AMI
Answer: Hi Cynthia, Thank you for shopping with AMIclubwear.com. Please contact our call center for all cancellation of order as we reply back to our e-mails within 48 hours and your order could have shipped before we've answer your e-mail. We also do not cancel orders through this Sitejabber as we do not know what your order number is. Thank you and have a wonderful day. T (855)264-9327 Customer Service Hours 9:00AM-3:00PM PST Warm regards, AMI
Answer: Hi Yasime, Thank you for shopping with AMIclubwear.com. We apologize for your back order items. We tried to issue your refund today but was not able to because it look like you have open a claim with PayPal. Once a claim is open, PayPal will not allow us to issue any refunds until they have finished their investigation or if you decide to close your claim. I you wish to have your claim open with PayPal then we would have to wait until they notify us once PayPal complete their investigation or if you decide to close the claim yourself, please notify us and we will process your refund immediately. Thank you and have a wonderful day. Warm regards, AMI
Sells fashionable clothing for women.

