American Home Protect

Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of American Home Protect

American Home Protect

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate American Home Protect?
grey stargrey stargrey stargrey stargrey star

American Home Protect Reviews Summary

American Home Protect has a rating of 3.8 stars from 574 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Home Protect most frequently mention great attention, customer service and previous claims. American Home Protect ranks 11th among Real Estate sites.

We monitor reviews for authenticity

Mexico
1 review
0 helpful votes
Follow Randall C.
Unfollow Randall C.
Share Review
Report Review

All the agent that i have spoken with have been very help

Date of experience: January 16, 2023
Mexico
1 review
0 helpful votes
Follow Mario T.
Unfollow Mario T.
Share Review
Report Review

Everything is great with the service however you will need to have more communication with your technicians.

Date of experience: January 6, 2023
Mexico
1 review
0 helpful votes
Follow Robert P.
Unfollow Robert P.
Share Review
Report Review

Great service and business insurance, I thank you so much.

Date of experience: January 5, 2023
Mexico
1 review
0 helpful votes
Follow Donnie G.
Unfollow Donnie G.
Share Review
Report Review

The first time I filed a claim for my AC Unit I was able to get a technician right away. AHP is a great company

Date of experience: December 28, 2022
Mexico
1 review
0 helpful votes
Follow Gwethalyn V.
Unfollow Gwethalyn V.
Share Review
Report Review

Everything went well with my claim, great service, and attention.

Date of experience: December 22, 2022
Mexico
1 review
0 helpful votes
Follow Candace G.
Unfollow Candace G.
Share Review
Report Review

I have had a good experience with the company. Thank you.

Date of experience: December 20, 2022
Mexico
1 review
0 helpful votes
Follow MAKENNA O.
Unfollow MAKENNA O.
Share Review
Report Review

All good however you need to improve the length of resolution for a claim.

Date of experience: December 20, 2022
Mexico
2 reviews
0 helpful votes
Follow Amy Y.
Unfollow Amy Y.
Share Review
Report Review

I´ve been very pleased with everything you have done.

Date of experience: December 16, 2022
Mexico
1 review
0 helpful votes
Follow Janice E.
Unfollow Janice E.
Share Review
Report Review

Great service
December 16, 2022

Great service. You guys really help me with my issue.

Date of experience: December 16, 2022
Mexico
1 review
0 helpful votes
Follow Brittany V.
Unfollow Brittany V.
Share Review
Report Review

I like the service but it will be great to have more agents available to file a claim

Date of experience: December 12, 2022
Mexico
1 review
0 helpful votes
Follow Wendy O.
Unfollow Wendy O.
Share Review
Report Review

Good attention to detail and great customer service.

Date of experience: December 9, 2022
Mexico
1 review
0 helpful votes
Follow Erica B.
Unfollow Erica B.
Share Review
Report Review

The company needs a more clear communication regarding the reimbursements estimate timeframe for delivery.

Date of experience: December 9, 2022
Mexico
1 review
0 helpful votes
Follow Keith Y.
Unfollow Keith Y.
Share Review
Report Review

So far I have received good treatment from the company.

Date of experience: December 6, 2022
Mexico
1 review
0 helpful votes
Follow Tyrone Q.
Unfollow Tyrone Q.
Share Review
Report Review

Good services so far but too bad you don't do any replacements.

Date of experience: December 6, 2022
Mexico
1 review
0 helpful votes
Follow NHLANHLA B.
Unfollow NHLANHLA B.
Share Review
Report Review

The service over the phone is good but when I need a technician...that needs to be improved.

Date of experience: December 5, 2022
Mexico
1 review
0 helpful votes
Follow Jessica G.
Unfollow Jessica G.
Share Review
Report Review

I like my coverage but it will be great to get more tech available in the area.

Date of experience: December 1, 2022
Mexico
1 review
0 helpful votes
Follow Philip J.
Unfollow Philip J.
Share Review
Report Review

The service is pretty accurate, with some flaws in terms of clarity but other than that I do like the service.

Date of experience: November 28, 2022
Mexico
2 reviews
0 helpful votes
Follow Preston V.
Unfollow Preston V.
Share Review
Report Review

I like your service but it will be great to have more...
November 18, 2022
Updated review

I like your service but it will be great to have more techs available in my area

Date of experience: November 18, 2022

I had several issues with my appliances and you take...
October 26, 2022
Previous review

I had several issues with my appliances and you take care of them all, I´m grateful.

Date of experience: October 26, 2022
Mexico
1 review
0 helpful votes
Follow Frederick G.
Unfollow Frederick G.
Share Review
Report Review

So far so good, however, I don´t feel too comfortable that a third party like EFG is the one who handles the claims, still, I received good service from the company.

Date of experience: November 18, 2022
Mexico
1 review
0 helpful votes
Follow Kasey Q.
Unfollow Kasey Q.
Share Review
Report Review

All good so far, I had received great attention from the company.

Date of experience: November 16, 2022